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MR. COMFORT HEATING AND COOLING
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
LISCENSE # 2705036050. ADDITIONAL DBA NAMES MECHANICAL AIR SERVICES, INC. ADDITIONAL PHONE # 757-425-7884 & 757-490-2610. ADDITIONAL CONTACT DAVID ROSS.
Business highlights
Emergency services offered
30 years of experience
Services we offer
All heating systems and all cooling systems.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.312 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 8% | ||
| 0% | ||
| 8% | ||
| 8% |
Showing 1-12 of 12 reviews
Rustin G.
Jan 2021
First installment was done wrong and unit did not function correctly, so a 2nd tech came out and explained that he did it correctly and unit worked. 2.5 yrs later unit began working intermittently, so we called another contractor who found several things done wrong and redid installation to make the corrections. When I called to complain about what they did wrong and asked for payment of the costs to fix their errors, all i got was excuses and no remuneration. I was told that the units needed annual inspections, which was not advised during the install. I was then told we would have appreciated an opportunity to come out and fix the problems, with 2 strikes already, I am not comfortable having them come back. At the least they should have offered to come out next year and perform the maintenance they should have advised to begin with.
Carlena P.
Jun 2020
It was wonderful, top notched. The technicians were very respectable, knowledgeable, neat, and explained everything that was going on.
Response from MR. COMFORT HEATING AND COOLING
"Thank you for your business Mrs. [Member Name Removed] and also taking the time to leave us a review."
Amanda B.
Mar 2017
Ultimately, the service was done to our satisfaction but I am unsure if they are going to try and bill me again. I would be very leery to trust this company.
Response from MR. COMFORT HEATING AND COOLING
"The customer contracted us to perform a service and cleaning on a 30 yr old system because they were trying to sell the house. The cleaning and service were performed and the unit was operating when we left. We then received a call 3 weeks later while they were doing the walk through that the heat was not working. When the technician arrived he found that the thermo couple had gone bad and needed to be replaced. He told the person that was there(not the homeowner) that the rust(30 yr old system) needed to be cleaned off the pilot assembly and the part replaced. Somehow it was relayed to the homeowner that the unit needed to be cleaned which was not true. I then spoke to the homeowners husband on 3/10 and explained everything to him and he seemed fine with it. We have been in business since 1970 and you don't stay in business that long by doing things like this. This review is so far off base and should be removed because there is no truth to it."
Frances Z.
Jun 2016
unknown
Eric J.
Jun 2016
unknown
Radford P.
Jan 2015
They went to my rental property and were easy to deal with but they never followed up with me to let me know if everything was good or if anything was needed
Rachel H.
Oct 2014
unknown
Robin B.
Aug 2014
unknown
Nancy H.
Jul 2014
unknown
Gary C.
Jan 2013
Technician was a professional and answered all my question. He and I were both Navy vets so we had some things in common. I never felt like he was snow balling me or just trying to sell me something.
Ralph T.
Jun 2011
They do a good job. They do what they say they are going to do. The thing is still running, so I guess it works. We call, and they come. Their prices are right in there with the rest of them.
PAULA C.
Jun 2008
They have great service. Very courteous. They are very honest. They always come when they say that they are going to come. Prices are pretty fair to me. I would recommend them to friends and family.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
MR. COMFORT HEATING AND COOLING is currently rated 4.3 overall out of 5.
MR. COMFORT HEATING AND COOLING accepts the following forms of payment: CreditCard
Yes, MR. COMFORT HEATING AND COOLING offers free project estimates.
No, MR. COMFORT HEATING AND COOLING does not offer eco-friendly accreditations.
No, MR. COMFORT HEATING AND COOLING does not offer a senior discount.
Yes, MR. COMFORT HEATING AND COOLING offers emergency services.
No, MR. COMFORT HEATING AND COOLING does not offer warranties.