Default business cover photo

KeyWest Lock & Safe

About us

KeyWest Lock and Safe is a full service locksmith company providing a wide variety of products and services to give you peace of mind. We are a locally owned and operated full service company serving all of the Virginia Beach area. We are a DCJS compliant company and all our technicians receive background checks and extensive training. 24 hour Emergency road service.

Business highlights

Emergency services offered
26 years of experience

Services we offer

Access Control, Automotive - Locksmith & Safes, Commercial, Residential

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
0%
2
0%
1
9%
Showing 1-11 of 11 reviews
Sam A.
Nov 2022
1.0
$175
I had the worst experience ever dealing with this business. I ordered a key fob for my vehicle and they promised to get it in 3-4 days and call me back. The store charged me for the whole amount of the key with cutting and programing the fob in advance. I called after a week, when I didn't hear back from them, to learn that the person who do this type of keys is sick. I went to the store, a few days later, to find that the person who do the key is back, but unfortunately, the key didn't arrive. They become very rude when I asked for a refund and refused to issue a refund till the return is approved by the manager. I called back the same day to talk to the manager with no luck. I just spoke to the same person who kept running me around and informed me that he just received the key and I can come after the weekend for installation. That was a lie because it was a holiday with no delivery of any kind. I am sure that they had received the key earlier but they got overwhelmed and couldn't handle their business. It was a long 2 weeks of aggravation and frustration for buying simple key which I could have got it at Low's in 15 minutes with half the price. I will never go back or recommend their service to anyone I know.

John M.
Oct 2017
5.0
Yes, I recommend this pro
The technician was on time and professional.

Ginny T.
Sep 2016
5.0
Yes, I recommend this pro
$100
Very nice man. Cleaned up all the mess from broken lock and the new one and put in trashcan. Very satisfied.

Michelle G.
Sep 2014
5.0
Yes, I recommend this pro
$30
unknown

Patrick S.
Aug 2014
4.0
Yes, I recommend this pro
unknown

Jamie K.
Jul 2014
5.0
Yes, I recommend this pro
$125

He was very prompt and reasonable. He was thorough and quick. I called them on a Monday and Tuesday bright-and-early they were there. The gentleman came out and probably about an hour, hour-and-half, changed all my locks, gave me my keys, did what we needed. It was a very reasonable price. He didn’t try to show me anything I didn’t want. And I haven’t had a problem since. I needed something that had a little more experience and a store front and that’s why I went with KeyWest.


Trina H.
Jun 2014
5.0
Yes, I recommend this pro
$60
unknown

Eric S.
Jan 2014
5.0
Yes, I recommend this pro
$2
In addition to being the only locksmith I could find with a shop, Keywest recut the keys that were already purchased and cut. After the recut they worked fine. For $2.00, the service is unbeatable.

Elizabeth J.
Aug 2013
5.0
Yes, I recommend this pro
$81
I was very impressed by the young man who came to fix my locks. He was very professional. I highly recommend Key West.

Marion P.
Jun 2012
5.0
Yes, I recommend this pro
$91
. Call Key Lock and Safe in late July 2011. - Brandon responded and had found that the lock could not be "pick" so he had to work on the door and frame in order to open said door to get to the lock. This took a good 30 plus minutes to do. Once he was able to remove the lock set he found a broken part inside same. My option was to completely replace said lock system (at a large cost - the amount of which I do not remember) or he thought he could take said lock system back to the shop and order said part. He also said that if he could order same it may take a couple or weeks. Sure enough in approx. two weeks he called with the replacement part, completed repairs in shop and made an appointment to come out to reinstall lock, and make necessary adjustments to metal door frame. On appointed day he arrived, made repairs, and adjustments, left job site clean, all done with the best attitude that I have experenced in many a day. I assure you that Key West Lock and Safe is on my list for any future

JOHN Y.
Feb 2012
5.0
Yes, I recommend this pro
$200
The price seemed quite reasonable. They were friendly and professional. I would recommend them.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

KeyWest Lock & Safe is currently rated 4.5 overall out of 5.

KeyWest Lock & Safe accepts the following forms of payment: CreditCard

Yes, KeyWest Lock & Safe offers free project estimates.

No, KeyWest Lock & Safe does not offer eco-friendly accreditations.

No, KeyWest Lock & Safe does not offer a senior discount.

Yes, KeyWest Lock & Safe offers emergency services.

No, KeyWest Lock & Safe does not offer warranties.