About us
We make it easy for all of our customers! Being a small business owner, we know how customers want to be treated. That's why we cater to helping you save your money! We contact and file all insurance claims for you. Most insurance companies will even waive your deductible and help pay towards repairs. We also take checks and cash for payment.
Business highlights
38 years of experience
Services we offer
Auto glass repairs, Windshield repairs... Because that's all we do, we have to do it better! After 29 years, we have become experts at repairing windshields that others can't! Don't be fooled by other glass shops that say, "cracks longer than a dollar bill can't be repaired"....we have been repairing cracks 5 feet long! Keep the factory seal, don't buy a windshield you don't need! Lifetime guarantee not to spread and to pass Virginia State Inspection.
Services we don't offer
We don't not seal leaky windshields(that's another reason not to replace it), we do not replace entire windshields, we do not install auto glass. But we sure can fix cracks in windshields!
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Check
Reviews
4.922 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 9% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-22 of 22 reviews
Joanna B.
Mar 2017
Auto Glass
Great! Their business is run out of their house/garage. I was encouraged to come as soon as possible. The crack was fixed in a few minutes. They don't do credit card, so best to bring cash. My bill was $85, though if I'd taken care of it sooner (I waited 9 months!), the cost would have been less expensive.
Response from Jody's Windshield Repair
"We always want customers to come right away, as soon as they get hit by a rock! Hopefully we can repair a small star before it spreads. After it spreads we can still repair it, it just cost a little more. Thank you for taking the time to write us a great review!"
Frank D.
Mar 2017
Auto Glass
Crack repaired and windshield passed state inspection.
Response from Jody's Windshield Repair
"Thank you for taking the time to write us a review. We are happy to hear that your car passed inspection without any problem. If you ever get hit by another rock, please call us right away!"
Patricia L.
Mar 2016
Auto Glass
I was seen at my appointment time and it was reasonably fast. Jody helped answer all my questions regarding insurance coverage and I ended up paying only $20 out of pocket. The two cracks were repaired and look great now.
Response from Jody's Windshield Repair
"Thank you for writing us a stellar review! We are glad you found us and if you ever need us again, please don't hesitate to call!"
Davina M.
Feb 2016
Auto Glass
After my windshield was hit by an airborne rock on the interstate I started doing a little research. Was the damage repairable? Would it need replacing? Are replacements truly as good as the original?
I learned that the original factory-on-frame seal can play a critical role in our survival if involved in an accident. Not only does the windshield give us a good view and weather protection, it helps keep the roof from crushing during a rollover and provides a backdrop for proper airbag positioning if they ever are deployed. This original seal is extremely difficult to replicate. All too often a faulty seal will cause the windshield to 'pop out' during an accident- a situation I do not want to find myself in. After windshield replacements, people frequently complain about not just water leaks causing return visits, but air noise that they can do nothing about. That causes me enough pause to want to save my original windshield as long as possible. Not just to save money, but potentially the life of someone I love.
During my research I also discovered that big chain auto glass shops often cause greater damage to the glass during minor repairs, whether it be by lack of technition detail or glass integrity, they are ready to sell you a replacement window that likely is not as good as the original.
The damage to my windshield was minor, but it was spreading quickly. I was honestly afraid to take it to the famous chains here in Hampton Roads for a repair and end up with a replacement upsell. I saw the great reviews for Jody's Windshield Repair, knowing that they do not replace windshields, gave them a call to see if she thought mine could be repaired without further damage. I was able to get a same day appointment. I was warmly greeted and made comfortable while Jody helped with the insurance filing. The windshield was repaired in what seemed like no time at all, probably about half an hour. Before it was fixed, the sunlight would reflect off of the damage, now I can only see it if I look very, very closely!
They are a small Mom & Pop that work in the comfort of their own garage and obviously take pride in their work. I am so happy with their work that I felt compelled to leave one of their business cards on a car I saw in a parking lot with windshield damage!
I learned that the original factory-on-frame seal can play a critical role in our survival if involved in an accident. Not only does the windshield give us a good view and weather protection, it helps keep the roof from crushing during a rollover and provides a backdrop for proper airbag positioning if they ever are deployed. This original seal is extremely difficult to replicate. All too often a faulty seal will cause the windshield to 'pop out' during an accident- a situation I do not want to find myself in. After windshield replacements, people frequently complain about not just water leaks causing return visits, but air noise that they can do nothing about. That causes me enough pause to want to save my original windshield as long as possible. Not just to save money, but potentially the life of someone I love.
During my research I also discovered that big chain auto glass shops often cause greater damage to the glass during minor repairs, whether it be by lack of technition detail or glass integrity, they are ready to sell you a replacement window that likely is not as good as the original.
The damage to my windshield was minor, but it was spreading quickly. I was honestly afraid to take it to the famous chains here in Hampton Roads for a repair and end up with a replacement upsell. I saw the great reviews for Jody's Windshield Repair, knowing that they do not replace windshields, gave them a call to see if she thought mine could be repaired without further damage. I was able to get a same day appointment. I was warmly greeted and made comfortable while Jody helped with the insurance filing. The windshield was repaired in what seemed like no time at all, probably about half an hour. Before it was fixed, the sunlight would reflect off of the damage, now I can only see it if I look very, very closely!
They are a small Mom & Pop that work in the comfort of their own garage and obviously take pride in their work. I am so happy with their work that I felt compelled to leave one of their business cards on a car I saw in a parking lot with windshield damage!
Response from Jody's Windshield Repair
"I am so impressed with your knowledge of the auto glass industry! It is great that you took the time to research something that is so important to your safety, in your own vehicle. We wish more people would also realize how important it is, to keep the original windshield. Thank you for helping us spread the word!! Hopefully you won't get hit by anymore rocks, but if you do, we are here for you!"
Patti D.
Oct 2015
Auto Glass
unknown
Response from Jody's Windshield Repair
"Thank you so much for the compliment! We treat all of our customers the same way we would like to be treated! Hopefully you won't get hit by another rock, but if you do....we re here for you!"
Eric G.
Jul 2015
Auto Glass
I stopped into Jody's Windshield Repair to have two chips repaired in my windshield. The repair was: first-rate, speed: fast (completed in under 30 minutes), service: friendly, and cost: affordable. I'd hate to get another chip or crack in my windshield, but if I do, I know I'll be back. I can't recommend Jody's enough. Great work done by good people.
Response from Jody's Windshield Repair
"Thank you so much for the great review! We really appreciate customers like you to come in and get chips fixed before they crack! Hopefully you won't get hit by any more rocks but if you do we are here for you!"
Sebastian K.
Jun 2015
Auto Glass
unknown
Response from Jody's Windshield Repair
"Dear Sir, I'm sorry you were confused about our services. When you called we explained we would be glad to look at your windshield to see if your scratches could possibly be buffed out. Here at Jody's Windshield Repair, we specialize in repairing cracks in windshields on a daily basis. Your windshield did not have a crack, but you had a scratch. We are the only company left...willing to take the time to buff a windshield for a customer. Unfortunately, we can only offer buffing windshields on days when it rains, because we can not repair windshields when the glass gets wet. The buffing process takes over an hour and a half and is very labor intensive. That is why no one does it anymore. They would rather sell you a windshield and not worry about breaking the factory seal. Since we are a small mom and pop shop, we care about customer service and always do our best for every customer. Our priority is customers safety so if you ever decide you want to get it buffed out, just give us a call...we would be glad to help you with your scratch on your windshield...any rainy day. You know the weather here in Tidewater, (which we can never predict the rain,) which is why we can't make appointments ahead of time."
Anthony K.
May 2015
Auto Glass
I was greeted from the street and guided into the garage. I was made comfortable and explained the process ahead. The work was done and completed to my extreme satisfaction. Well worth recommending them to anyone who needs work done and doesn't want to replace a windshield when it isn't needed.
Response from Jody's Windshield Repair
"Thank you so much for the wonderful review. We try our best to make each and every customer feel at home. Hopefully you won't ever have a problem with your windshield repair, but if you do you have a lifetime guarantee. Please just pick up the phone and call us!"
Dionne M.
Apr 2015
Auto Glass
They were pretty quick. They were there on time and ready. But you have to go early as soon as you see the crack and the cost is very reasonable.
Response from Jody's Windshield Repair
"We do our best to try to get each and every customer in and out as quickly as possible. I'm sure no one wants to sit around and watch a windshield get repaired. It's probably like watching paint dry. If you ever get hit by a rock again please call us right away! Thanks again for the great review!"
Lisa P.
Apr 2015
Auto Glass
I contacted Jody to get an estimate on repairing an approximately 6 inch crack in my windshield, due to it being hit by on rock on I-264. Jody offered me a same day appointment, and promptly had my windshield repaired within 30 minutes for $85.00. The crack is barely visible and the service was professional, friendly, and informative. Our car was barely 1 year old ( 2014 Countryman Mini),and we were quoted almost $800.00 by our dealership to replace the windshield. I urge you to contact Jody for any windshield repair, before spending hundreds of dollars on unnecessary or unsafe repairs or replacement.
Response from Jody's Windshield Repair
"I'm so glad you entrusted us with the repairing of your windshield. It is very important to keep the original windshield intact. Unfortunately, you called again a week later when you got hit by another rock! Good thing you did not replace that windshield you would've been very upset when you got hit by another rock! Hopefully we won't see you again for a while!"
Ellie C.
Apr 2015
Auto Glass
unknown
Response from Jody's Windshield Repair
"Thank you so much for being one of the smart customers who get their chip repaired right away! By repairing a rock chip we can keep that windshield from cracking making the repair easy and painless. Hopefully you won't get hit again but if you do call us right away I will get you in that day! Thank you for the wonderful review!"
Amanda M.
Mar 2015
Auto Glass
VALUE: Jody's Windshield Repair will save you money! Following recent cold weather a crack on my windshield that I didn't know was there spread. My insurance company told me that a complete replacement would be required and my insurance deductible would apply. If you have a damaged windshield call Jody BEFORE YOU CALL YOUR INSURANCE. Jody will assist you with filing an glass claim with your insurance. By the time the work was done Jody had saved me over $225!!
WORK: The quality of the work is top-notch. The crack in my windshield is nearly invisible. The work is guaranteed for life. The process is fast (less than 30 minutes) and the results are amazing.
Call Jody today. Call her the day before you want the work because she normally gets booked by 10 am. YOU WON'T BE DISAPPOINTED.
WORK: The quality of the work is top-notch. The crack in my windshield is nearly invisible. The work is guaranteed for life. The process is fast (less than 30 minutes) and the results are amazing.
Call Jody today. Call her the day before you want the work because she normally gets booked by 10 am. YOU WON'T BE DISAPPOINTED.
Response from Jody's Windshield Repair
"Thank you so much for the great review! We always appreciate great customers like you. You know were always here for you when you get hit by a rock. Thanks again for trusting us with a long crack in your windshield repair. If you ever have any problems with it pick up the phone and call us. Now, just try to stay away from rocks!!!"
Eric S.
Jan 2015
Auto Glass
unknown
Response from Jody's Windshield Repair
"Thank you [member name removed] for letting us repair your windshield. We greatly appreciate your trust in us. If you ever get hit by another rock please call us right away! Thanks again for your business."
Alan M.
Dec 2014
Auto Glass
unknown
Response from Jody's Windshield Repair
"We are glad that you found us to repair your windshield. We always appreciate customers who speak so highly of our business. If you ever have any problems with your windshield, we are here for you. Thank you again (member name removed)."
Vin M.
Dec 2014
Auto Glass
Friendly husband and wife company that's setup out of their garage. They were easy to schedule an appointment with and completed the insurance claim and repair in about 30 minutes.
Response from Jody's Windshield Repair
"Thank you for the great review {removed member name}! We greatly appreciate customers like you. We know you will tell all of your friends about us. You know if you ever get hit by a rock again we will be here for you."
Donabelle C.
Oct 2014
Auto Glass
Jody and company fixed 2 cracks from the same ping in the window measuring 15 inch vertical and the other crack 7 inch horizontal. It's been just one day, but it went from a noticeable crack to a very thin scratch that looks less than when a bad and worn wiper blade is continuously being used on a windshield. If I didn't know it was there, I would not notice it at all. Top notch people and service! They are highly recommended!
Response from Jody's Windshield Repair
"Thank you so much for trusting us with your windshield repairs. We are always glad when our customers are happy and give us such great reviews. If you ever get hit with another rock, call us right away!! We are always here for you!"
Robin L.
Oct 2014
Auto Glass
unknown
Response from Jody's Windshield Repair
"Thank you for giving us all A's on Angie's List. It is our pleasure to help save your windshield by repairing it for you. You have a lifetime guarantee so if you ever have any problems with it, Call Us!!"
Marshall B.
Aug 2014
Auto Glass
Jody and Dale are very good at what they do and this is Windshield repairs. I was there on a Saturday and she saw 2 other customers while I was onsite at her Home/Garage and Driveway based business. Both Dale and Jody are very efficient and organized with the manner in which they schedule appointments, inspect windshields, consult with customers, and do repairs. Jody is very knowledgeable in her industry, very friendly, and is very familiar with the Hampton Roads area.
Note that it is important to bring your vehicle in for her to inspect or repair soon after a crack is noticed in your windshield. In my case the crack was left to spread over time leading to a much longer one which ran to the top edge of the glass making it more difficult to fully repair. In my case more than 50% of the crack was repairable to the point in which it is almost invisible to the eye. (I will try to upload a before and after photo with this review) Overall I was pleased with the work and the price. I will have to get a new windshield on this vehicle at some point in the next 12 months but for now the crack nearly invisible.
A bit about the entire process: First I called Jody's number listed on her website, She answered and I set a day with her to do the repair (in my case a Saturday Mid-day). Called on Saturday, set appointment time and was instructed to not wash the windshield, very important, and do not park in the driveway if there is a car there already, also very important. When I arrived I waited in line for my turn, consulted with Jody in her cool garage office, waited about 20 mins for the repair, paid cash, and left. The customer who was before me was able to use his insurance to cover most of the repair cost.
I only have a few suggestions on how Jody's business can be improved. Jody if you are reading this, Thank you!
1) Post digital before and after photos on your website and Facebook page. Many service based business are doing this nowadays and people love seeing this online which can be good for business. 2) Add a email address to your website that your customers can send you messages at to setup appointments. Your Facebook page serves that purpose but adding it to your website can help. 3) Start taking credit cards using one of the new card readers that hook up to your smartphone or iPad. Square is the best, but Amazon and Paypal also have one now. A lot of small businesses are using them now since the fees are lower than a traditional merchant account.
Note that it is important to bring your vehicle in for her to inspect or repair soon after a crack is noticed in your windshield. In my case the crack was left to spread over time leading to a much longer one which ran to the top edge of the glass making it more difficult to fully repair. In my case more than 50% of the crack was repairable to the point in which it is almost invisible to the eye. (I will try to upload a before and after photo with this review) Overall I was pleased with the work and the price. I will have to get a new windshield on this vehicle at some point in the next 12 months but for now the crack nearly invisible.
A bit about the entire process: First I called Jody's number listed on her website, She answered and I set a day with her to do the repair (in my case a Saturday Mid-day). Called on Saturday, set appointment time and was instructed to not wash the windshield, very important, and do not park in the driveway if there is a car there already, also very important. When I arrived I waited in line for my turn, consulted with Jody in her cool garage office, waited about 20 mins for the repair, paid cash, and left. The customer who was before me was able to use his insurance to cover most of the repair cost.
I only have a few suggestions on how Jody's business can be improved. Jody if you are reading this, Thank you!
1) Post digital before and after photos on your website and Facebook page. Many service based business are doing this nowadays and people love seeing this online which can be good for business. 2) Add a email address to your website that your customers can send you messages at to setup appointments. Your Facebook page serves that purpose but adding it to your website can help. 3) Start taking credit cards using one of the new card readers that hook up to your smartphone or iPad. Square is the best, but Amazon and Paypal also have one now. A lot of small businesses are using them now since the fees are lower than a traditional merchant account.
Response from Jody's Windshield Repair
"Thank you so much for all of the great reviews and excellent suggestions! I just signed up for Angie's List myself for a 3 year membership! I never saw my reviews so now that I've joined, I can!! I really appreciate all the great ideas and I'm going to try to implement them!! Hope you don't get hit by any more rocks, but if you do, call us right away!"
Nicholas S.
Jun 2014
Auto Glass, Auto Glass and Mirrors
The work done appears to be professional. I was seen at my appointment time and the cost reasonable.
Response from Jody's Windshield Repair
"Thanks for the great reviews. We always appreciate our customers, near and far. Thank you for coming all the way from Suffolk to let us repair your windshield. Your business is always appreciated."
April C.
May 2014
Auto Glass
Every windshield company I checked with insisted I needed to replace the windshield for a crack that was 6 1/2and quot; long. Jody assured me she could fix the crack so that it would pass inspection, not be distractingly visible, and would not crack further. The process took 35 minutes and left a hairline visible line that was visible close up but not when
driving. Jody was personable and professional. They do accept most insurance companies or personally payment (no credit cards) All work is guaranteed.
driving. Jody was personable and professional. They do accept most insurance companies or personally payment (no credit cards) All work is guaranteed.
Response from Jody's Windshield Repair
"We are so glad you found us and saved the original windshield on your car. Everyone else will say it can't be fixed because they want you to buy a windshield...that you don't need! You were smart to look into repairing it, it is so much safer for you and your occupants in your car. Stay away from rocks or we will see you again."
Kathy M.
Aug 2013
Auto Glass
I have know Jody for many years from the Auto Industry. She has done dealership cracks on windshields for years. She is awesome. I called her and she told me tocome over right away. When I was there she called my insurance and then she did the repair on the spot. She is the best in town and I have recommend her to many friends. She gives awesome service and will work around your hours. I came on a saturday afternoon and it took about 30 minutes and she had me on my way.
Response from Jody's Windshield Repair
"Thank you for such a terrific review. It is always a pleasure to work with other professional who recognize and appreciate quality in our profession. After being in business since 1987, we take great pride in quality repairs, the first time. We have found doing the best job, the first time, makes customers confident in our work. We only do repairs, so we have to do it better!! And that's what we do!"
Sarah M.
Jun 2013
Auto Glass
I had a crack that was at least a foot long. I called 30 minutes before arriving and I was able to get it done. Jody is an extremely nice woman who explained why repairing a crack is better than replacing a windshield. She even had the proof. I am extremely pleased and would refer others to them. She will even call your insurance and handle that if you choose. Couldn't be happier.
Response from Jody's Windshield Repair
"We are so glad you are happy with our work. We are always glad when nice people find us and let us help you save money. Your safety is always important which is why we repair windshields, in the first place. We all know the factory installed windshield has the strongest seal, doesn't leak and that's so important! Remember, we are here if you ever need us again!"
Eric S.
Jun 2013
Auto Glass
They explained everything they did after the labor was over and we were waiting for the clear liquid to cure. They also explained the pros and cons of replacing an entire windshield. Very professional and prompt service, including allowing me to come on a Sunday when they normally don't work.
Response from Jody's Windshield Repair
"We know sometimes emergencies happen, that why we help people on Sunday. You can't always control when things need to be done, so if it's a Sunday and we are available, we try to help, ANYTIME! And we are glad we did. Thank you for the great review, WE REALLY APPRECIATE IT A LOT!"
Licensing
Bonded
Insured
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FAQ
Jody's Windshield Repair is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
Jody's Windshield Repair accepts the following forms of payment: Check
Yes, Jody's Windshield Repair offers free project estimates.
Yes, Jody's Windshield Repair offers eco-friendly accreditations.
No, Jody's Windshield Repair does not offer a senior discount.
No, Jody's Windshield Repair does not offer emergency services.
Yes, Jody's Windshield Repair offers warranties.
Jody's Windshield Repair offers the following services: Auto glass repairs, Windshield repairs... Because that's all we do, we have to do it better! After 29 years, we have become experts at repairing windshields that others can't! Don't be fooled by other glass shops that say, "cracks longer than a dollar bill can't be repaired"....we have been repairing cracks 5 feet long! Keep the factory seal, don't buy a windshield you don't need! Lifetime guarantee not to spread and to pass Virginia State Inspection.
We don't not seal leaky windshields(that's another reason not to replace it), we do not replace entire windshields, we do not install auto glass. But we sure can fix cracks in windshields!