JD DIMARE HEATING & AIR
About us
WITH THE BBB SINCE 2004 WITH AN A+ RATING...24 HOUR EMERGENCY SERVICE, PHONES ANSWERED 24HRS, AND CALL BACKS WITH IN MINIUTES,,,,,,,BEST EQUIPMENT PRICES IN VIRGINIA OR FIFTY DOLLAR CREDIT,,,,,,,,HANDLE ALL FACTORY WARRANTIES, FAST SERVICE DISPATCHING................
Business highlights
Services we offer
INSTALL ALL BRANDS, SERVICE AND REPAIR ALL BRANDS, YEARLY PM CONTRACTS, null
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 17% | ||
| 17% | ||
| 0% | ||
| 0% |
The good: The tech arrived promptly at 1000 as agreed and began work. I watched the majority of the work and he was thorough and took his time. He answered all questions I had and seemed knowledgeable in his profession.
The not so good: When the tech was finished he handed me an invoice stating that the total was 257.00 because he charged me for cleaning the evap. coils in addition to the system inspection he performed. However, since I had already paid for the deal, I only owed him 167.00. Here is an excerpt from the deal just so we are clear what the heat pump equivalent should have done for the agreed price:
Here's the Deal:$90 for a 20-point air-conditioning tune-upValid for one unit in a single-family home only; purchase additional deals for multiple units
-Calibrating and leveling thermostat
-Cleaning filters as needed
-Lubricating and inspecting bearings for wear
-Cleaning indoor coil (if accessible)
-Flushing and treating condensate drain with anti-algae product
-Inspecting condenser coil
-Monitoring operating pressures of refrigerantInspecting safety devices for proper operation
-Inspecting disconnect box for proper rating and installation
-Monitoring volts and amps on fan motor
-Tightening all electrical connections
-Inspecting and testing contactor for burns and/or pitsInspecting electrical for exposed wiring
-Inspecting and testing capacitors
-Inspecting fan bladesCleaning condenser coil and removing debris
-Inspecting service valves for proper operation
-Measuring temperature difference between supply and return
-Inspecting duct work for energy loss
-Monitoring compressor for proper amp draw, volt draw, and wiring connections
-Also includes up to eight ounces of Freon if needed
Now all of that said, in the companies defense, I did not try to argue with them about the price and had I truly wanted I am sure I could have called the owner and gotten the price reduced to if not the agreed upon price at least quite a bit lower.
The bottom line: This company is thorough and does a good job with what they say they will do, just be careful about using their deals and ensure you get all estimates in writing.
"THANKS (member name), I DID WARN YOU ON DEPENDING THE SEVERITY OF THE COIL BEING CLOGED THERE MIGHT BE EXTRA CHARGES WITH THE CLEANING..IT COULD OF BEEN WORSE SINCE NO FILTERS IN THE RETURN GRILLS ... ANGIE'S TUNE UPS ARE ALOT MORE ADDED WORK THAN OUR INSPECTION SHEETS AGREED ON. BUT BESIDE ALL THAT, I THINK YOU HAVE A GOOD SYSTEM AT YOUR RECENTLY PURSCHASED HOME. WE TRY AND DO A GREAT JOB EVERYTIME AND I WISH IT COULD OF BEEN DONE FOR FREE. BUT WE HAVE OVERHEAD COST.......... '"
"WE THANK YOU FOR YOUR KIND RESPONSE, WE GLAD WE COULD GET YOU AND YOUR SYSTEM BACK TO PROPER OPERATION,,,,"
"WE ARE SORRY THAT YOU WEREN'T SATISFIED, UNFORTUNALY WITH LOW OR HIGH VOLTAGE SHORTS OR TRACING DOWN THESE PROBLEMS THIS CAN HAPPEN, IF IT AIN'T BROKE WE DON'T REPLACE IT. RANDY HAS HAD HIS BEARD TRIMED ALITTLE SINCE.........."
"I'M GLAD WE GOT YOU GUYS BACK UP AND RUNNING, I WISH TIMES WERE BETTER AND I COULD DO THIS WORK FOR FREE. I HAVE HAD MY FLAT RATE BOOK BALANCED AND RATED AT LOWER PRICES THAN MY COMPETITORS,"
"WE ARE GLAD TO HELP,"
Licensing
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