House of Gutters logo

House of Gutters

Gutter Repair and Replacement, Siding Service,

About us

House of Gutters installs Seamless Gutters and Leaf Protection Products. We manufacture and install either 5" Seamless Gutters. We are also the Factory Authorized Dealer/Installer for Evelyns Leaf Solution Gutter Guard system, guaranteed to keep leaves, debris out of your Gutters. House of Gutters can also trim all exposed wood with PVC clad Aluminum, making the house Maintenance Free for a Lifetime. Our Siding and Trim Products are Profiled on our website: www.HouseofGutters395.com.

Business highlights

24 years of experience

Services we offer

$395 Installs Seamless Gutters on ANY HOUSE. This includes all material and labor to install up to 100 ft. of Seamless Gutters. We use a 27 gauge heavy aluminum in a Variety of Colors. Protect all your Exterior Woodwork with Aluminum Trim making your home Maintenance Free. House of Gutters can keep your Gutters open, clean and free flowing with our STAINLESS STEEL MICROMESH GUTTER GUARDS, which are guaranteed to keep your gutters from clogging.

Amenities

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
2.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%

Filter reviews by service

Showing 1-2 of 2 reviews
Theresa R.
Jun 2019
2.0
Gutter Repair and Replacement
I had new gutters put on in Oct. 2018. They installed the short gutter in the front and left a 4" gap & put the longer one on the back so it sticks out. Instead of fixing their mistake that day or measuring the 2 gutters before installing them they left them. The water over the front door drips down bec. there isn't a gutter there. I have repeatedly called Ray, the secretary & emailed Ray to have this fixed and still no response. Also, the elbows connecting the gutters have begun chipping only 5 - 6 months after the installation. Poor customer relations, faulty materials, & inexperienced employees. DO NOT RECOMMEND THIS COMPANY!
$170,000

Kevin D.
Feb 2018
2.0
Gutter Repair and Replacement
initial work wad excellent. after the gutter pulled away from the house 14 months later, i cant get anyone out here to fix it. poor service after the sale.
$140,000

Heather H.
Apr 2017
1.0
Gutter Repair and Replacement
Their initial work three years ago was fine. No problems. I noticed that one of my gutters had come loose so I called to have them come out. Called a few more times until a storm went and tore off about 15 feet that is now twisted up onto my roof. Made numerous phone calls and even sent emails with pics showing the damage. It has been almost two weeks and I have yet to have any of my messages returned. Apparently a 20 year warranty doesn't mean anything. All of this mess could have been avoided if they came out right away and just tightened the gutter. Now I have damage to my roof because the gutters move every time the wind blows.
$180,000

Cindy A.
Aug 2016
1.0
Gutter Repair and Replacement
Within a few months they had to come back and reattach part of my gutter to the house. Recently I've had contractors work on my roof and noticed some of the gutter coming loose. They fixed it and made a comment that there isn't enough hardware to keep the gutter on. A month ago I noticed my 2nd floor gutter coming off half of the house. I've made numerous calls to the business and left messages. I've even called the owner Ray and no one will return my call. I guess they company doesn't stand behind their business. They have an answering service but no one will call me back. I wouldn't recommend this company to anyone if you want good quality service!
$150,000

Marti S.
Apr 2016
5.0
Gutter Repair and Replacement
They were very polite, helpful, and knowledgeable. They told me exactly what to expect. They were very good. They were honest. I felt very good about them. I would call them again if I need to.
Yes, I recommend this pro
$93,200

Robert S.
Mar 2016
4.0
Gutter Repair and Replacement
unknown
Yes, I recommend this pro
$230,000

Owen P.
Jan 2016
5.0
Gutter Repair and Replacement
unknown
Yes, I recommend this pro
$135,000

Matthew A.
Dec 2015
1.0
Gutter Repair and Replacement
Estimator was right on time and very friendly, and seemed knowledgeable. We received an estimate on a Wednesday and decided to use the company. During the estimate appointment we scheduled an install date for the following Tuesday. The night before the scheduled install date the owner called to inform us we would need to reschedule because the estimator had never turned in the estimate or work order and the work could not be completed for at least another week. We ultimately moved on to another company.
Yes, I recommend this pro
$95,000

Katherine H.
Oct 2015
2.0
Gutter Repair and Replacement

Good company to go with, as long as you don't have any post-installation issues. My biggest frustration with them was their lack of communication following the completion of the work. I called multiple times about the gutters not working properly, and they would promise to send people to fix them...but I never received follow-up phone calls confirming the work had actually been done or that the problems had actually been fixed. The issues persisted, and then the issues got worse when we realized water was getting behind the siding of the house and leaking into our screen porch.

At the end of the day, we paid a lot of money for new gutters, and will end up paying a lot more money to fix issues that weren't there before the new gutters were installed. I would not use this company again, nor would I recommend them to anyone.


$140,000

Denise D.
Jun 2015
1.0
Gutter Repair and Replacement
See above remarks.
Response from

"Sorry for the confusion. The reason that we publish our pricing is to prevent exactly this type of event. Our special pricing $395 for UP to 100 feet of gutters is our minimum work order. So if your project is 50 feet of gutters the price would be $395, 80 feet $395 etc. The minimum work order is necessary for a contractor to provide service, provide material, provide labor, gas for our trucks etc and still have a slight opportunity to make a profit to keep the company running. As a courtesy to Angies List members we offer a 10% discount on this minumum, but when all is said and done this $350 still has to absorb Material, Labor, Gas, Truck Expenses Overhead and produce a profit for the company. I hope this clarification helps."


Angela A.
Jun 2015
5.0
Gutter Repair and Replacement
It appears to have been a job well done!  The gutters look great.  There are no leaks.  There was no debris left by the installers and the gutters themselves are and look very professionally installed.  Many compliments from my neighbors.
Yes, I recommend this pro
$120,000

Jeffrey I.
Jun 2015
1.0
Gutter Repair and Replacement
Sorry but this is going to be a long read.  If you?re thinking about buying from House of Gutters, I?m certain that reading this review will be worth your time!
House of Gutters began installing my gutters and gutter guards on May 21, 2015.  Most of the gutters were installed with the
exception of a few down spouts.  Some of the gutter guards were also installed.  Due to rain the installers had to quit for the day and put all the materials in my garage.  After looking at the gutter guards on my house.  I noticed something didn?t look right.  I went to the garage and checked the box.  Sure enough!  The Contractor was installing a cheaper grade of gutter guard called Xtreme Gutter Guards instead of the RHINO Gutter Guards that my contract specifically calls for by name.
The next day when the Installer came back to my house, I told him I had some major concerns about the gutter guards that they were installing on my house. I told him they were not "Rhino" gutter guards as spelled out on my contract but that they were substituting them with a cheaper, lower quality product called Xtreme gutter guards.  The Installer called Mr. Raymond Lyons, the Owner of House of Gutters.  Mr. Lyons said, ?he would replace the newer Rhino Extreme gutter guards with the Traditional Rhino
gutter guards on the following Tuesday?. 
Well, I was pretty sure that there was no such thing as Rhino Extreme gutter guards, but just to be certain I contacted the manufacturer of RHINO Guard.   Below are the questions to and responses from the manufacturer. 
 1. (Q) Is Xtreme Gutter Guard in any way associated with Rhino Gutter Guard?
      (A) Xtreme Gutter Guard and THE RHINO Gutter Guards are two completely different and separate brands. They are
manufactured at the same facility, but are not, by any means, considered to be of the same quality or standards.
 2.  (Q) Is the local dealership, House of Gutters, an authorized dealer for Rhino Gutter Guards?
       (A) Yes they are an Authorized RHINO Gutter Guard Dealer.
 3.   (Q)  If Hose of Gutters is not an authorized dealer for Rhino Gutter Guards then why are they using your product information on their web site?
        (A)  I contacted House of Gutters and they offer multiple products, including RHINO Gutter Guards. According to the dealer, they made a mistake when installing the product on your home. They understood their error and should be contacting you shortly to correct this for you.
 4.   (Q) Does Rhino manufacture more than one type of gutter guard?
        (A) No, there is only one type of RHINO Gutter Guard.
 
On the following Tuesday, House of Gutters was a no show.  After several calls to the company, I finally received a return call late in the afternoon from Mr. Lyons.  He told me that they had to order the RHINO gutter guards and that they had not arrived. I told Mr. Lyons that I should have be contacted and told this earlier rather than being left in the dark and waiting around all day for them to show up. 
 On Thursday I called House of Gutters twice to get a status on the gutter guards. Both times their representative told me that they would have Mr. Lyons call me back.  I never received a call.  Monday afternoon I once again called House of Gutters. This time I told the representative that I never received a call from Mr. Lyons and threatened that if Mr. Lyons continues to ignore
my calls that I would be filing a law suite against him with the district court. 
Again, Mr. Lyons never returned my call.  However, On Tuesday morning the Installer just showed up at my front door with no scheduled appointment to install the Authentic RHINO gutter guards.
 Last week we had the first substantial rain fall since the gutters and guards were completely installed.  The gutter system failed for numerous reasons:
1.   The top guttersdown spouts now drain onto the roof and flow straight over the gutters on the lower level.
2.   The Rhino gutter guards were not installed correctly.  The Rhino web site shows that the front of the guard is supposed to screwed to the lip of the gutter and the back of the guard is supposed to be screwed to the fascia board. (My installer did not install any back screws into the fascia!) Because the back screws were not installed, the back of the guards are pushing
up the ends of my shingles and creating a curved up ski slope for water to accelerate and fly over the lower gutter.
3.   The two Rhino corner miter boxes also failed.  The reason they failed was because the installer cut away too much of the screen mesh.  When the water and debris from the roof fall onto the miter, the screen mesh just collapses into the gutter.
 Last Friday, June 12, 2015, I called House of Gutters and informed their representative that I was having problems with my new gutters.  Of course they told me that they would forward my message to Mr. Lyons and you guessed it, Mr. Lyons never returned my call.  On Monday morning June 15, 2015, I called House of Gutters again and told them that Mr. Lyons never returned my call. 
The representative said she would forward my message.  As of today there has not been a call from the company owner.
SOME WARRANTY !
 
Looks like I?m going to have to go down to district court and file that law suite after all.  It appears that Mr. Lyons and his House of Gutters aren?t interested in honoring their warranty.  I currently have a complaint filed against this company through the State of Virginia Attorney Generals office.   

I wonder how many other folks who had contracts with House of Gutters for RHINO gutter guards were actually duped by this company and received an inferior product in it?s place, or if they were fortunate enough to actually get the Authentic Rhino gutter guards were also fortunate enough to have them installed correctly!  If there?s anybody else out there that purchased RHINO gutter guards from House of Gutters, I urge you to check and see what was actually installed on your gutters and also to check if it was installed correctly.  If it?s not the authentic product or was not installed correctly, please call the Rhino manufacturer and complain to them about their dealership with Mr. Raymond Lyons and his House of Gutters. 
If you haven?t purchased gutters yet.  HEAD MY WARNING.  TRY SOMEWHERE ELSE!
$292,500

Bonnie H.
May 2015
3.0
Gutter Repair and Replacement
The house of gutters is the worst company I have ever dealt with. I have left numerous message about a leak on the end caps. No response from them. I have contacted BBB and attorney general for their help. The company had the nerve to tell BBB they came by one Saturday and fixed the end cap. They lied I was home and no one came to my house. Companies normally will call and let you know when they are coming. I have a 20 year guarantee and I can't get them to fix something in the first 6 months. Buyers beware don't use them.
$40,000

Thomas R.
May 2015
5.0
Gutter Repair and Replacement
It went very well, very pleased.  My only advice is the installer had to come out twice.  Both times he just showed up without an advance call.  Advanced calls are courteous.
Yes, I recommend this pro
$42,000

Linda O.
May 2015
1.0
Gutter Repair and Replacement
A friend asked me to recommend a gutter installer and I took the name House of Gutters from your April 2015 monthly publication.   House of Gutters offered up to 100 ft of gutters and downspouts for $395.00.   My friends house required 122 feet of gutters with 4 downspouts to be installed on a one storey house.    The initial quote from House of Gutters was $925.00 but an Angies List Discount of $100.00 was offered   There was however a 3% fee if paying by credit card.   Needless to say the work was not requested to be performed.
$82,500
Response from

"It's unfortunate that this poor review was posted by a second party, not even present during our Free, itemized estimate of service. This is a rating by heresay. Yes, we do charge extra for work that we do over our advertised $395 for 100 feet special, which would include extra footage, downspouts, larger sizes of both gutters and downspouts, wood replacement, Gutter Guards etc. Everything that is proposed is in writing and itemized so there is a clear choice available to our customers. As for our Credit Policies: Banks that process Credit Cards charge the merchant a 3% fee to accept credit cards and to provide credit to their customers, most contractors that offer Credit will pass on this fee to the consumer rather than raise their prices to absorb it, this is an industry standard practice. This poor review is also unfortunate because we at House of Gutters try so hard to provide a consistently high level of service as evidenced by our consistent Rating on Angie's List monthly Honor Roll, as evidenced by House of Gutters going into our Third Year as a Super Service Award Provider, as evidenced by our scores of "A" ratings by customers who have actually hired House of Gutters and had us perform for them. An "F" rating by HereSay is simply unacceptable. I would like to apologize to all Angie's List members who have had to read this response, I simply could not let this go unanswered, I don't consider it fair."


Minnie B.
Apr 2015
5.0
Gutter Repair and Replacement
They removed old gutters very professionally by one guy. Next guy came and did the install. Also done very professionally. Clean up wonderfully done.
Yes, I recommend this pro
$62,000

Gema S.
Apr 2015
5.0
Gutter Repair and Replacement
They came out just like they said they would. They did a great job. They found rotted wood (Alot). They took care of it. We were very pleased with their work. They also had a great price. They also did a good clean up job.
Yes, I recommend this pro
$150,000

Marshall R.
Apr 2015
5.0
Gutter Repair and Replacement
Mr. Raymond Lyons was extremely courteous, professional, prompt, and efficient.  He took the time to train us on all the benefits associated with every aspect of gutters, as well as routine maintenance recommendations.  He came back out and checked on the install, after installation to ensure our satisfaction and proper operation.  I would recommend his service to any friend, relative, or neighbor.  Don't bother looking elsewhere.
Yes, I recommend this pro
$123,700

Thelma S.
Mar 2015
5.0
Gutter Repair and Replacement
unknown
Yes, I recommend this pro

Mary S.
Jan 2015
4.0
Gutter Repair and Replacement
unknown
Yes, I recommend this pro
$56,000

Betty M.
Jan 2015
5.0
Gutter Repair and Replacement
unknown
Yes, I recommend this pro
$10,000

Wendy B.
Jan 2015
5.0
Gutter Repair and Replacement
unknown
Yes, I recommend this pro
$180,000

Sandie M.
Dec 2014
5.0
Gutter Repair and Replacement
The crew arrived on time and worked straight through until the job was complete.   The guys were professional and very respectful. I was extremely happy with the completed job.
I routinely will get three estimates when I am having a service done.   House of Gutters was the ONLY one of the three that showed up at our scheduled appointment.  Another one showed up a day late and when the third one called, the day after our scheduled appointment, I suggested they not bother to come to provide an estimate.....I had already made my decision to go with House of Gutters.  
Their price was very fair.   They were extremely timely in completing the job once I hired them.   
I would definitely recommend House of Gutters.
Yes, I recommend this pro
$160,000

Michael G.
Oct 2014
5.0
Gutter Repair and Replacement
unknown
Yes, I recommend this pro
$70,000

June L.
Oct 2014
5.0
Gutter Repair and Replacement
Excellent job all around by this company. From the initial meeting to the actual work went flawless and successful. The workers were very on professional and on time even though I was late and one of the manager even stopped by to make sure everything was going smoothly. Now when it rains, the water is actually going where it is supposed to go and I'm not picking up mulch from my lawn bed after the fact. Excellent job and I would recommend them to any one.
Yes, I recommend this pro
$143,600

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

House of Gutters is currently rated 2.0 overall out of 5.
Monday: 9:00 AM - 6:00 PM Tuesday: 9:00 AM - 6:00 PM Wednesday: 9:00 AM - 6:00 PM Thursday: 9:00 AM - 6:00 PM Friday: 9:00 AM - 6:00 PM Saturday: Closed Sunday: Closed
House of Gutters accepts the following forms of payment: Check, Visa, Discover, MasterCard
Yes, House of Gutters offers free project estimates.
No, House of Gutters does not offer eco-friendly accreditations.
No, House of Gutters does not offer a senior discount.
No, House of Gutters does not offer emergency services.
Yes, House of Gutters offers warranties.
House of Gutters offers the following services: $395 Installs Seamless Gutters on ANY HOUSE. This includes all material and labor to install up to 100 ft. of Seamless Gutters. We use a 27 gauge heavy aluminum in a Variety of Colors. Protect all your Exterior Woodwork with Aluminum Trim making your home Maintenance Free. House of Gutters can keep your Gutters open, clean and free flowing with our STAINLESS STEEL MICROMESH GUTTER GUARDS, which are guaranteed to keep your gutters from clogging.

Contact Information

5340 Sir Barton Dr, Virginia Beach, VA 23462

Service Hours

Sunday:Closed
Monday:9:00 AM - 6:00 PM
Tuesday:9:00 AM - 6:00 PM
Wednesday:9:00 AM - 6:00 PM
Thursday:9:00 AM - 6:00 PM
Friday:9:00 AM - 6:00 PM
Saturday:Closed
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