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Fish Window Cleaning - Virginia Beach

4.8(
57
)
Window Glass - Install or Replace, Mirrors - Install or Replace, Glass Shower Door or Enclosure Installation,

About us

Locally owned. Additional DBA - Fish Window Cleaning Inc. All Angie's List customers receive a 10% discount.

Business highlights

22 years of experience

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.857 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
11%
3
0%
2
0%
1
2%
Write a review
Showing 1-25 of 57 reviews
Grant R.
Apr 2018
5.0
Yes, I recommend this pro
$13,000
Thorough gutter cleaning, no issues noted
Heidi B.
Sep 2017
5.0
Yes, I recommend this pro
$30,000
Great quality, decent price. Very professional.
JOHN W.
May 2017
5.0
Yes, I recommend this pro
$25,000
.
Response from

"Thank you so much for taking the time to review our services. We hope we can help you again in the future!"

Paul D.
Apr 2017
5.0
Yes, I recommend this pro
$10,000
Very satisfactorily!
Response from

"I really appreciate you taking the time to provide this review. We hope we can provide service for you again in the future!"

Walter J.
Apr 2017
5.0
Yes, I recommend this pro
$40,000
Very well indeed
Response from

"Thanks so much for taking your time to post this review. We look forward to providing service for you again in the future!"

John M.
Jan 2017
5.0
Yes, I recommend this pro
$11,000
They arrived when they said they would and did a fine job in a short amount of time. Would hire them again.
WILLIAM S.
Oct 2016
4.0
Yes, I recommend this pro
$19,000
.
Response from

"Mr. [Member Name Removed], thank you for taking the time to provide this review. Your grade for quality was a B; is there something we could have done to improve your experience?"

WILLIAM S.
Oct 2016
4.0
$19,000
The sent one person to do the job. We didn't have any problems, but we were disturbed by only one person. He did a fine job, but our experience previously was with two people working inside and out. They came on time but they only sent one person.
Scott F.
Sep 2016
5.0
Yes, I recommend this pro
unknown
Elisabeth R.
May 2016
1.0
I have used Fish window cleaning twice in the past but never had the problem I encountered this time around. Knowing that spring is their busy season, I called one month in advance of when I wanted my windows cleaned to schedule an appointment. I was told by the receptionist that they were booking 1-2 months out and she would get back to me with an appointment after she spoke to the scheduler. I explained that I would be out of the country for the next 2 weeks but if she was able to schedule me during the second week of May I would be available for any appointment they had and would confirm it right then. As I would not be available by phone to confirm, she took my email address and offered to email me with the appointment date and time so I could confirm using this method. I never received an email but when I returned from my trip there were 2 frantic messages asking me to call back right away or I would lose the appointment slot they had assigned me for the second week of May. When I returned I called back realizing that they would need to re-schedule me because of the receptionist's error in not emailing me. I was again told that the receptionist would need to speak with the scheduler in order to give me an appointment and she would call me back. When asked why I wasn't emailed as agreed upon I was told she "forgot" but did not receive any apology. The following day, May 3, I received a voicemail stating that they would like to "offer" me an appointment on June 23 but to call back right away or I would lose this appointment as well. By this time I had already found a company that has saner scheduling practices and my windows were cleaned today.
Ann A.
Jan 2016
5.0
Yes, I recommend this pro
$12,000
.
Linda J.
Jan 2016
5.0
Yes, I recommend this pro
unknown
Jean B.
Nov 2015
5.0
Yes, I recommend this pro
$20,000
unknown
Marshall J.
Jul 2015
5.0
Yes, I recommend this pro
$22,000
.
John M.
Jul 2015
5.0
Yes, I recommend this pro
$9,500
  • Great job got all the leaves.

Response from

"Thanks so much for your feedback [member name removed]! Let us know when we can serve you again."

Suzette P.
Jun 2015
5.0
Yes, I recommend this pro
$6,500
The crews was very courteous and professional - did an excellent job - will definitely be back next spring!
Response from

"Thanks so much for those kind words, Ms. (member name removed). We look forward to providing service for you again soon!"

Scott F.
Apr 2015
5.0
Yes, I recommend this pro
$14,000
unknown
Response from

"[Member name removed], thank you for your review on Angie's List. We work very hard to maintain our excellent service level. Gratuity is not required and therefore is not included in our estimate or our invoice. Any extra tip that a client feels he/she would like to give to the technician goes directly to the employee. When a client pays by credit card, we ask if he/she would like to include a tip. Many say yes, some say no. Others actually tip the technician in cash on site. At no time is this gesture considered an expectation. I regret if you misunderstood our intention."

Coralea L.
Jan 2015
5.0
Yes, I recommend this pro
$11,500
unknown
Response from

"[removed member name], I saw your comments on Angie's List and want to follow up with you. Would you mind if I called you to better understand what we could have done better? I have a phone number on file for you. When would be a good time for me to call? Thanks so much for your feedback."

Karen N.
Oct 2014
3.0
$30,000
This cleaning was not worth  the money spent.  Some windows were great, but some were streaked & spotted.  l had to go behind some windows & wipe off the streaks.  In some rooms there were spots on the sills & the RUG.  I had to go to every window & check for spills spots.  There were many on the sills & 4 rooms even had spotted spills on the rug which I had to clean.  After paying that much money I did not appreciate having to go behind & correct spill marks.
Response from

"Ms. [removed member name], I am very concerned to hear of your dissatisfaction with the services we performed in June. It has been over 4 months since we cleaned your windows, and this is the first I am hearing of your concerns. Fish Window Cleaning stands behind our commitment to customer satisfaction and would have gladly returned to your home immediately to rectify these issues. I will call you today to see how we may best address this situation at this date and time. I apologize for any mistakes my team may have made and look forward to working with you for resolution."

Patricia H.
Oct 2014
5.0
Yes, I recommend this pro
$8,000
Great!
Maureen M.
Aug 2014
5.0
Yes, I recommend this pro
$55,000
They are extremely professional, timely, and their results are spotless! I have used them before and will use again.
Patricia P.
Jul 2014
5.0
Yes, I recommend this pro
$22,500
Very well.  Arrived on time, worked until the jobs were done.
JEAN H.
Jul 2014
5.0
Yes, I recommend this pro
$9,500
very well--they came on time, went about their business.  The windows actually shine--very pleased.  Will use again next spring.
Stephen S.
Jun 2014
5.0
unknown
Tori F.
May 2014
5.0
Yes, I recommend this pro
$71,000
The crew arrived early.  They were very polite and courteous.  They brought all their own equipment.  They started to work immediately and worked non stop until all windows were sparkling both inside and out.  They were very careful moving things around and putting everything back where they found it.  They even took off their shoes before coming inside.
Showing 1-25 of 57

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Fish Window Cleaning - Virginia Beach is currently rated 4.8 overall out of 5.
Fish Window Cleaning - Virginia Beach accepts the following forms of payment: CreditCard
Yes, Fish Window Cleaning - Virginia Beach offers free project estimates.
No, Fish Window Cleaning - Virginia Beach does not offer eco-friendly accreditations.
No, Fish Window Cleaning - Virginia Beach does not offer a senior discount.
No, Fish Window Cleaning - Virginia Beach does not offer emergency services.
No, Fish Window Cleaning - Virginia Beach does not offer warranties.

Contact Information

5541 Parliament Dr., Ste 104, Virginia Beach, VA 23462

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