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Eco Carpet Pro

4.9(
43
)
Carpet Cleaning, Furniture Cleaning, Ceramic Tile Service,

About us

When you're looking for carpet, tile and grout, upholstery or area rug cleaning in the Williamsburg and Hampton Roads area, look to Eco Carpet Pro. We at Eco Carpet Pro strive to offer the best quality cleaning available: we only use Green Cleaning Products, offer a convenient service, and do it all at a great price. If you need a fast, reliable and safe carpet cleaning service, look no further! Eco Carpet Pro is your answer. From day one, our mission has been to offer all of our customers a high-quality organic carpet cleaning service at an affordable price. As a family operated company, we know all too well the dangers of conventional carpet cleaning products, and since we didn’t want our family exposed to these chemicals, we don’t want our customers and their families exposed to them either. That is why we only use natural and organic cleaning products; in fact, all of our products are rated the safest rating under OSHA. When you choose us to clean your carpets, you can rest assured that you are selecting the greenest way to clean your living space. We currently service Williamsburg, Virginia Beach, Chesapeake, Suffolk, Norfolk, Portsmouth, Yorktown, Newport News, Hampton, Isle of Wight, Smithfield and Carrollton areas. We gain our outstanding reputation by providing exemplary customer care and customized green cleaning to hundreds of families across greater Hampton Roads and Williamsburg areas. We would be honored to care for your family too!

Business highlights

Minority owned and operated
Family owned & operated
Women owned and operated
LGBTQ+ Friendly
13 years of experience

Services we offer

Carpet Cleaning, Upholstery Cleaning, Tile and Grout Cleaning, Area Rug Cleaning

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Senior Discount

10%

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 8
    View Gallery

    Assorted photos uploaded by Eco Carpet Pro

Reviews
4.943 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
2%
2
2%
1
0%
Write a review

Filter reviews by service

Showing 1-25 of 43 reviews
Jeanette C.
May 2022
5.0
Yes, I recommend this pro
Willie Bell did an awesome job cleaning and removing the pet stains from the carpets. He was very friendly, polite, and professional. I will have no problem requesting him again in 6 months. I will also refer him to my friends and family who need carpet cleaning services.
Response from

"Thank you so much [Member Name Removed]for sharing your experience with Eco Carpet Pro. We are so glad we were able to help. Look forward to cleaning your home again soon! Thank you for supporting our family-owned local small business. With Respect, Neil C. - Owner of Eco Carpet Pro."

Tim L.
Jun 2020
5.0
Yes, I recommend this pro
We had a great technician, who gave us very good information on the care of our Berber carpet. Punctual, professional, and thorough!! We will use again and would highly recommend.
Response from

"Thank you so much for sharing your experience with Eco Carpet Pro. We are so glad we were able to help. Look forward to cleaning your home again soon! With Respect, Neil C. - Owner of Eco Carpet Pro."

John B.
Aug 2019
5.0
Yes, I recommend this pro
$40,000
The tech showed up on time, professional, friendly, taking care to not track in dirt from outside. He did an outstanding job, with carpets looking like new when he left ..... far better than possible with a home steam clean system. He also cleaned the tiling, whitening the grout, and a chair that had some staining (made perfect). He did a fantastic job, highly recommended, and I will use their services again.
Response from

"Thank you so much for sharing your experience with Eco Carpet Pro. We are so glad we were able to help. Your satisfaction is our top priority. Look forward to cleaning your home again soon! With Respect, Neil C. - Owner of Eco Carpet Pro."

Greg R.
Apr 2019
5.0
Yes, I recommend this pro
Everything went well
Response from

"Thank you so much for sharing your experience with Eco Carpet Pro. We are so glad we were able to help. Look forward to cleaning your home again soon! With Respect, Neil C. - Owner of Eco Carpet Pro."

Jim K.
Dec 2018
5.0
Yes, I recommend this pro
$25,600
Outstanding work. Technician, Chris, was thorough and explained all the options. Work was completed on time, and to our satisfaction. Will use again.
Response from

"Thank you so much for sharing your experience with us. We aim to please and are so glad that we were able to help. Look forward to servicing your home again soon! Sincerely, Neil C. - Owner of Eco Carpet Pro 757 809 2228"

Joyce J.
Nov 2018
5.0
Yes, I recommend this pro
$18,000
It went well, as the technician paid attention to all my concerns and offered advice.
Response from

"Thank you so much for sharing your experience with us. We appreciate your business. Look forward to servicing your home again soon. Sincerely, Neil C. - Owner of Eco Carpet Pro 757 809 2228"

Jorge D.
Apr 2018
5.0
Yes, I recommend this pro
This place does excellent work. I will definitely be using this company for all my carpet cleaning needs in the future.
Savannah W.
Feb 2018
5.0
Yes, I recommend this pro
$34,400
We were moving out of the home and putting it up for sale, so we needed the carpets cleaned. The carpets were cleaned, deodorized and stains were removed. We had carpet in 6 rooms that needed to be cleaned. Two or three of them had to be deodorized as we had dogs in the home.
Carol D.
Jan 2018
5.0
Yes, I recommend this pro
Eco Carpet Pro used their "low moisture" method and the upholstery looks like new again. Our heavily used stairway carpet runners look terrific. Very pleased! This company is responsive and knowledgeable - professional from start to finish. Highly recommend them. We'll certainly be utilizing their services again.
Diane J.
Dec 2017
5.0
Yes, I recommend this pro
$25,000
Perfect. Everything went very well. The technician was very conscientious and courteous.
Connie U.
Apr 2017
5.0
Yes, I recommend this pro
Getting our carpets cleaned was a very smooth, efficient process from initial call to completed service. Robert, our technician, was very pleasant and explained everything he was doing. Will definitely hire again.
Polina B.
Mar 2017
5.0
Yes, I recommend this pro
$12,400
Perry and Robert did an outstanding job on my carpet. It turned out better then expected. Perry explained everything in detail and answered all my questions. I would definitel
Response from

"Dear Eco Carpet Pro Client, Thank you for your business, and for taking the time to write a review. We look forward to seeing you again for your future needs! Sincerely, Neil, Owner Eco Carpet Pro 757-809-2228"

Kevin E.
Feb 2017
5.0
Yes, I recommend this pro
$22,000
Agreed time window and gentleman showed up within the window. We reviewed each room so that I knew what the cleaning results may be. Carpets were cleaned to my satisfaction. Gentlemen was very courteous and professional.
Response from

"Dear client - Thank you for your business, and for taking the time to share your experience. Sincerely, Neil, Owner"

Christine C.
Feb 2017
5.0
Yes, I recommend this pro
The carpets came out great!! they are so clean, close to new looking! even spots i could not get out, Perry was able to remove!! He was a great technician, a perfectionist-which worked to my advantage!! will def use them again!
Response from

"Dear Client, Thank you for your business, and for taking your time to provide valuable feedback! Perry definitely embodies what we strive to achieve in service, and customer service! We look forward to providing great service to you in the future! Sincerely, Neil, Owner"

Leah G.
Jan 2017
5.0
Yes, I recommend this pro
$19,500
Tech was very knowledgable and honest. Was unable to do steam clean due to no outside hydrant available close to apartment location. Warned that dry clean may not get up all stains and gave choice to proceed. Only the worst of the stains did not come out with this method, but some were there for years, so not unexpected. All in all, a very satisfactory job.
Response from

"Dear client, Thank you for choosing Eco Carpet Pro, and for taking your valuable time to share your experience! I hope that we helped make your move a bit easier. Having offered Low Moisture cleaning for a while, we are very pleased with the results, which include a much quicker dry time, as well as a deep aggressive clean. We look forward to servicing your future cleaning needs! Sincerely, Neil, Owner"

Kate F.
Dec 2016
5.0
Yes, I recommend this pro
$32,500
Service was great! Leslie was very quick to reply to my email inquiry about pricing. Perry was prompt, personable and careful to complete the job.
Response from

"Dear ECO Carpet Pro client, Thank you for your valuable feedback. We strive to provide a pleasant customer service experience from initial client contact, through to follow-up on service satisfaction. We hope to see you again! Sincerely, Neil, Owner"

Michael W.
Dec 2016
5.0
Yes, I recommend this pro
$18,900
We just had 6 areas of carpet cleaned by Eco Carpet Pro. The whole experience was excellent from the initial contact call to the completion of the cleaning. Everyone at Eco are professional and knowledgeable. Chris, the technician was courtesy and on time. Thanks for a job well done.
Response from

"Dear Eco Carpet Pro Client, Thank you for your business and for your feedback. I'll share your kind words with Chris. I hope we see you again for your future cleaning needs. Sincerely, Neil, Owner"

Linda M.
Nov 2016
5.0
Yes, I recommend this pro
$20,500
Very Well. Considering the carpets were extremely dirty and well worn the job was done well. The ground in dirt is gone and there are no stains to be seen on any of the carpets. Perry Williams did an excellent job. It did take a little longer to dry--it was a rainy and damp day. But we are very pleased with the job Perry did for us. I would highly recommend Perry and Eco Carpet Pro for carpet cleaning.
Response from

"Dear Client, Thank you for choosing Eco Carpet Pro, and for your review and feedback! I've passed along your comments to Perry, and he gave me a big smile. The dampness does can have a big impact on dry time, but just keeping the air moving makes a difference. If you'd like to see great results with a much quicker dry, we'd love to show you our low moisture method next time! Thanks! Neil, Owner"

Gina O.
Oct 2016
5.0
Yes, I recommend this pro
unknown
Response from

"Thank You! Neil, Owner"

Catherine L.
Oct 2016
5.0
Yes, I recommend this pro
$17,500
Could not have gone better :)

Arrived right on time, very personable and professional. Excellent results!  Carpet looks amazing.  Stains from pets, kids, etc. removed.  Best of all, no strong chemical smell to irritate allergies and migraines.  Would definitely use again.
Response from

"Dear Client, Thank you for choosing Eco Carpet Pro! I'm glad to hear that everything came out so well. We love using Green cleaning solutions so that the little ones (and pets) can get back to doing what they do, without the extra worries. We look forward to seeing you next time! Sincerely, Neil, Owner"

Robin S.
Sep 2016
5.0
Yes, I recommend this pro
$15,800
The couch the technician cleaned looks brand new, the stairs are nice and clean and although we had a pretty dark stain in the den, he was able to lighten it and it looks a lot better. He was punctual, courteous and very personable.

I would recommend this company for your next carpet cleaning. We have used Eco Carpet Pro twice and we wouldn't use anyone one else.
Response from

"Dear Eco Carpet Pro Client, Thank you for choosing Eco Carpet Pro, and for your return business. We love building lasting relationships with our great clients! Thank you for sharing about your experiences. Sincerely, Neil"

Roslyn M.
Jul 2016
5.0
Yes, I recommend this pro
$35,000
.
Response from

"Thank you for your feedback! We are sorry to hear there are some stains not get removed. We have satisfaction guarantee, please give us a call at 809 2228 so we can take care of it. Sincerely, Neil - Owner"

Roslyn M.
Jul 2016
5.0
Yes, I recommend this pro
unknown
Response from

"Dear Client - Thank you for choosing Eco Carpet Pro! We hope to see you again, for your future cleaning needs. Neil, Owner"

Katherine B.
May 2016
5.0
Yes, I recommend this pro
$30,000
Service was excellent. The set-up for the service was extremely easy with just one phone call, and then email reminders and "tips" to prepare for their arrival up to the date of service. On the service date, they arrived early within the promised window (9am-11am), and where at the house for a few hours as stated. The carpets looked amazing when they left---they looked new again! We also requested a pet deodorizer, and it worked wonderfully! A big plus for us was the fact the house did not smell "chemically" once they finished. I will definitely use and recommend Eco Carpet Pro again!
Response from

"Dear Eco Carpet Pro Client, Thank you very much for the review. We are very glad that you are satisfied with the service and we will continue to work hard for you. As a family owned small business, we strive to provide best possible cleaning experience and appreciate all the shout out :) Look forward to servicing your home again. Neil Owner of Eco Carpet Pro 757 809 2228"

Anthony B.
Apr 2016
5.0
Yes, I recommend this pro
unknown
Response from

"Dear Eco Carpet Pro Client, Thank you for your business and for your straight A rating. We will continuously work hard for you. Neil Owner of Eco Carpet Pro 757 809 2228"

Showing 1-25 of 43

Licensing

Bonded
Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Eco Carpet Pro is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 7:00 PM Tuesday: 8:00 AM - 7:00 PM Wednesday: 8:00 AM - 7:00 PM Thursday: 8:00 AM - 7:00 PM Friday: 8:00 AM - 5:00 PM Saturday: 10:00 AM - 4:00 PM Sunday: 10:00 AM - 4:00 PM
Eco Carpet Pro accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Eco Carpet Pro offers free project estimates.
Yes, Eco Carpet Pro offers eco-friendly accreditations.
Yes, Eco Carpet Pro offers a 10% senior discount.
No, Eco Carpet Pro does not offer emergency services.
No, Eco Carpet Pro does not offer warranties.
Eco Carpet Pro offers the following services: Carpet Cleaning, Upholstery Cleaning, Tile and Grout Cleaning, Area Rug Cleaning

Contact Information

6501 Auburn Dr, Virginia Beach, VA 23464

Service Hours

Sunday:10:00 AM - 4:00 PM
Monday:8:00 AM - 7:00 PM
Tuesday:8:00 AM - 7:00 PM
Wednesday:8:00 AM - 7:00 PM
Thursday:8:00 AM - 7:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:10:00 AM - 4:00 PM
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