
Bos Moving Company Inc
About us
Bos Moving Company, Inc Offers Full Service Moving Services in Virginia Beach, VA Since 1982. Our Goal is Customer Satisfaction! Give Us a Call for More Information.
Business highlights
Services we offer
Moving Company, Piano Moving, Local Mover, Office Moving, Moving & Storage Company
Amenities
Free Estimates
Yes
Senior Discount
5%
Accepted Payment Methods
- Check
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
70% | ||
10% | ||
0% | ||
5% | ||
15% |
Filter reviews by service
Overall it went pretty good. A few things got broken, but I had used a different mover to move me into the storage unit. Guys were very hard workers and worked a very long day.
The positive thing was only one small thing was broken but I was very disappointed that the estimate in time and money was so far off. I emailed to complain and did not receive a reply.
Would not ever recommend this company and I was surprised because I had heard good things about them.
"It is never pleasant to receive a bad review, however, it does provide the opportunity to review and respond. When we provide an estimate to a customer, it is based on the information provided to the estimator by the customer. In this particular case, the original estimate did not include packing, which the customer requested after the original estimate, thus increasing the cost. The estimator was not informed that there were attic items. We did move the items in the attic, but again, that increased the cost of the move. There are some items that require extra care and time when moving so that there are no damages to the furniture, walls, floors, etc. I'm sure the customer would have been very upset had the move gone faster but had a lot of damages due to careless movers. We hope that our future customers will look at all of our reviews and take the above into consideration when choosing Bos Enterprises Inc. as their mover."
I scheduled the move less than two weeks prior to our move-in date, which was a breeze.
The movers were scheduled to arrive between 9:30 a.m. and 10:00 a.m. They arrived at 10:15, which was not seriously late. But when moving a 4 bedroom house, I do expect to start promptly.
The move proceeded quickly once the three movers arrived. They finished packing and loading the truck at about 6:00 p.m. However, there was not enough space in the truck for all of my belongings. So I did have to make an additional trip myself for various items (clothing rack, vacuum/cleaning supplies, and other random items). I was disappointed that the truck could not accommodate everything, but at least it was only one car trip's worth of items, none of which was very heavy or bulky.
The movers took a short break for dinner and arrived at the new house at approximately 6:45 p.m. They finished unloading the truck and re-assembling the furniture at approximately 10:15 p.m.
I haven't noticed any damage to my belongings, although I have not finished unpacked all of my belongings. But judging from what I have unpacked, I do not expect to find anything broken or damaged. If I do, I will update the review accordingly. However, after the movers left, I noticed that there were four large screws placed on one of my bookcases. I discovered that these screws belonged to my daughter's crib. I thought the movers should have asked me where I thought the screws belonged rather than leaving them for me to find. Perhaps this was simply an oversight, but when it comes to furniture in general, and cribs in particular, proper assembly is essential.
The three movers were very friendly and professional. They were well-supplied with packing materials.
Again, I was satisfied with BOS's service overall.
Bos' price was very reasonable compared to two others I had been quoted. I would recommend this company without hesitation.
When I called Bos Moving I expected difficulties due to my short fuse time frame. David Bos returned my call immediately and came to my home the same day (actually in the evening) and estimated the weight of the items we had identified to move. He noted that he had another customer moving some items to the same general area and that it would allow shared use of one truck so we both would see a somewhat lower cost. He provided an estimate (fixed price) the next morning and said they could pick up and move the items within two days and deliver a day or two after that. This fit our schedule perfectly, as we would be at the destination when delivery was scheduled.
The crew arrived on time, they were cordial and did an excellent job packing and loading. They were very professional. When I asked if my shipment would have to be unloaded and re-loaded on another truck in view of the other customer using the same truck, I was assured it would not and that they would seal (partition) the moving van so nothing would be confused, misplaced, or mis-delivered. They also noted that since my furniture would be held on the truck overnight pending the next-day pickup of the other customer's goods, the entire truck would be kept in their climate-controlled warehouse. Delivery was scheduled for two or three days later. We were thrilled. It all fit so well.
As it happens things don't always work out as planned. Unfortunately, their truck broke down before it left the Virginia Beach area and delivery was delayed. Bos Moving kept me informed of what was going on, although the amount of time needed to repair the truck was unknown. They anticipated delivery about two days late. So far so good. It still fit our schedule.
Bos Moving called saying my goods would be delivered about four or five days after originally planned. This still worked for us as we were still available to receive the shipment. But delivery could not be delayed any further as we had to leave the destination area. The truck arrived exactly on the revised delivery date, five days (including a weekend) after expected. The delivery crew was similarly cordial and professional. All the furniture and other items were delivered in perfect condition.
I should note that I was concerned because the delivery truck was a different truck (a rental) which meant they had to unload and reload my goods. But there were no problems with, or damage to my goods. In retrospect I was impressed that Bos Moving actually obtained another moving van to make our delivery in time to meet our schedule. Further, that all our furniture and goods arrived without any damage attests to the care they exhibited in loading our goods onto another truck. It confirmed the perceptions we had made from dealing with David Bos and his crew in Virginia Beach... they are top notch.
As a final kudo for Bos Moving I must add that when we asked if they could take a single item (a large couch) back to Virginia Beach for us, David Bos immediately said yes. No hassle, no question. Now that's customer service!
So in summary, from start to finish I was impressed with Bos Moving. They were very responsive, cordial, professional, and most helpful. Yes, there was a minor delay, but it was more than offset by their actions to quickly address the delay in delivering our goods to meet our schedule, and to offer some additional cost-free assistance. Well done to Bos Moving. I'll use them again if we have another move from Virginia Beach.
They were completely unprofessional and very careless with all of my personal belongings. I paid them to pack everything, and they didn't even pack properly. They packed heavy things next to breakable things and have no judgement when it comes to taking care of belongings. They were inefficient and I would never recommend them to anyone.
Licensing
Trade License Number
Trade License Locale
Trade License Expiration
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.