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Better Homes and Gardens Real Estate

Real Estate Agents

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
professionalism
5.0
responsiveness
2.0
punctuality
2.0
Showing 1-1 of 1 reviews

Joseph M.
07/2017
1.0
real estate agents
  + -1 more
They were the worst and so difficult to deal with. They kept coming back with problems with this and that. They started giving me all of these problems with my signatures. They said they needed me to redo my signature. They could read it and it said "Joe Mooza", and my legal name is "Joseph Mooza", and I always sign things "Joe Mooza". They had this idea that if they could read it, that it had to say my entire name. They were wrong. I can't forgive them for that because that's their job to know the legality of a signature. Me being a normal person who doesn't know much of the law can forgive myself for not knowing what a legal signature is. They didn't know what a legal signature is, and a legal signature is some mark of identification that somebody puts on a piece of paper acknowledging and understanding what's before them. There's no other condition for that. Somebody could put an "x" on a piece of paper and it's a legal signature. They didn't understand that. They wanted me to change my signature and I couldn't believe it. Are they so crazy to think that you could change your signature? I have to admit, it was crazy. It was very infuriating to me. The realtors around here do not understand the legality of a signature. They were causing all of these issues with me. I was pretty horrified that someone asked me to change my signature to suit them. I found that to be arrogant. I thought it was quasi questionably legal to demand someone to change their signature on a contract. I was stunned that they held things up on something they were clearly wrong about. I don't know if they were ignorant or gas-lighting me. There was a lot of miscommunication with this company. Everybody was pointing the finger at everybody else about who was responsible for what. My realtor was pointing the finger at these guys. These guys were pointing fingers at the mortgage companies. There was no accountability. It was just a very difficult process. I did not like the unnecessarily compounding process that I went though. I don't know who's responsible looking back because my realtor told me one thing and then would come back and say that these guys were screwing up. They never blamed my realtor. There was issue after issue. They did get back to me because I was getting so aggravated. They were difficult to get in touch with. I had to drive up to Virginia Beach twice because they were having trouble with my signature. It is an hour and a half from here. The second time I was up there, they weren't even in the office. I didn't think we were going to make the time frame for the investors because they were holding up the process so much and not doing their job. They were professional. Their office looked nice and they were well dressed. The way they presented themselves seemed professional. I would never use them again. They need to have a working knowledge of the legal concepts of signatures. It's part of your job to understand legal signatures. I wish they would spend more time spending it on the legal concept of a signature. Every realty company should just do that. They should all have a working understanding of what a legal signature is. It's disgusting if they would've known that.
Description of Work: They were listing realtors for a property I bought.

Rating CategoryRating out of 5
quality
1.0
professionalism
5.0
responsiveness
2.0
punctuality
2.0


    Contact information

    unknown, Virginia Beach, VA


    Licensing

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    Service Categories

    Real Estate Agents

    FAQ

    Better Homes and Gardens Real Estate is currently rated 1 overall out of 5.
    No, Better Homes and Gardens Real Estate does not offer free project estimates.
    No, Better Homes and Gardens Real Estate does not offer eco-friendly accreditations.
    No, Better Homes and Gardens Real Estate does not offer a senior discount.
    No, Better Homes and Gardens Real Estate does not offer emergency services.
    No, Better Homes and Gardens Real Estate does not offer warranties.

    Contact information

    unknown, Virginia Beach, VA