2 Employees. No subs. Cost is determined by the job. No travel charges. No service fees. No charge for after hours services. May contact through email.
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Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
0% | ||
0% | ||
7% | ||
0% |
I'm not sure why this company gets such high marks with Angies's list and its starting to make me question their screening process. He seemed like a nice enough and sincere guy even though it took several messages before he initially called me back. We agreed on a price, set the date and he gave me a signed proposal. We meet on Monday and he was supposed to start that next Saturday.
Well Saturday came and no Billy. I called him up to find out what happened. He said he was unable to get one his workers to come to work that day and that he couldn't make it. I asked when he might be able to get to me and he said he would definitely be there on Sunday. He seemed a bit annoyed that I would be calling him. I felt it was reasonable given that he had told me he would be there and I didn't hear anything to the contrary from him.
They never did show up Sunday and it's now a week later with not a word from Billy. I called another company Monday and got another estimate. I didn't bother calling Billy back because I don't feel its my obligation to have to track him down. I can understand that things happen and you can't always do what you promised. But to not communicate that to your customer is not the way to do business. I therefore give Armor fence an F for Failure to communicate, Failure to execute, and Failure to respect me as a customer.
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