AQUA DYNAMICS

Workers prompt, clean, expertly finished and followed up.

unknown

AD showed up on time and performed work in a quick and professional manner.  Everything was completed within th etime frame indicated and we've had no problems since.  Thanks for a very good job!

They got right back to me with the cost but they didn't actually give me a detailed bid. I just got a text message back. They didn't come out with any kind of paper work about what is included. They just texted me and that was it.

Dealt directly with the owner. He was very informative and patient with all my questions. He was a little more expensive than another quote, but I ultimately chose him based on the brand of liner he was going to install and he was highly recommended by the pool store. I chose an upgraded liner that had additional UV protection and warranty. The pool looks amazing. Had a very minor issue and Ashley responded immediately. Great experience.

unknown

The liner had to be ordered and we were told we would get a call when it arrived to schedule the installation. We never got a call but the crew showed up unannounced and proceeded to prepare for the install. It took two days for the liner replacement as well as the light installation. The liner looks great. The crew completed the install and left the old liner at the curb and the paperwork on the deck without notifying anyone that the work was complete even though there was someone home at the time. The crew once again showed up days later unannounced once again for final payment and was made aware that there was an issue with the light install and it was never corrected yet we were still charged full price for the light and installation which is $375. We were told that there is an issue with the design and they all look that way but there was nothing that could be done about it. The light works but is not seated properly along the pool wall and we were told that it was only an aesthetic issue and would not affect the use of the light. Did I mention that there is no warranty on the light.

I have an agreement with Aqua. They come out once a week and check the chemistry of the pool and make sure everything is working properly. I pay them $200 a month for this. That also covers the opening and closing of the pool. They did a great job with the liner as well. They worked very quickly and they always do a professional job. I am very pleased with all the little things they have done for my pool.

The installation of the liner itself was perfect and went accordingly. The particular liner was a very high grade one and we really like the look and suspect it will hold for quite awhile. They were a good group of workers that came out. I would say that they were pretty convenient to use.

I do not care to discuss much detail about this company. I do not feel that they did a very good job. I could have done better myself. I do not remember the price because it was such a horrible job. I kind of blocked it out. The service was just horrible. I will never again hire a company to clean my pool, I feel more confident just doing it myself.