Absolute Comfort Heating & Cooling Inc logoApproved Pro
Approved Pro

Absolute Comfort Heating & Cooling Inc

5.0(
32
)
Heating and Air Conditioning Service, Air Duct Cleaning, Water Heater Service,

About us

Accept No Less Than The Best In Heating & Air Conditioning Services. Don't get left out in the cold (or the HEAT!). Absolute Comfort Heating and Cooling keeps you comfortable in your own home. For more than 15 years, the Absolute Comfort team has provided high quality residential Heating & Air Conditioning installations, maintenance and repairs in new and older homes in Hampton Roads.We aim to provide you with exceptional customer service and impressive results at competitive rates. We consistently deliver high-quality work, and we'll go the extra mile to meet or even exceed your expectations. You'll find that each of our technicians are friendly and knowledgeable. Providing you with open communication is of utmost importance to us. For that reason, we'll take the time to thoroughly address any of your questions or concerns. There's no project too big or small for us to be able to handle with efficiency.

Business highlights

Emergency services offered
25 years of experience

Services we offer

Commercial and Residential Heating and Air Conditioning and Ventilation. Sales, service and installation. Emergency and after hours service.

Amenities

Emergency Services

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
5.032 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
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2
0%
1
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Showing 1-25 of 32 reviews
Susan R.
Jun 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
This company was very responsive to our emergency call. The technician arrived on time, and went straight to work. He was very knowledgeable and courteous. He diagnosed and fixed the problem quickly. He answered all questions, and was very helpful. The price was also reasonable. I would recommend this company to anyone who needed help with their heating and cooling systems. The company is a pleasure to deal with.
Anthony G.
Sep 2022
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$2,300,000
Fantastic! This company has an unbelievably great work ethic and the desire to do things the right way! This was a huge job and they finished it on time (actually a half day early) and on the quoted price. The crews (at times we had 3 crews here) and supervisor were incredible craftsmen ... knowledgeable, approachable and a pleasure to have had in our house for 5 days. Our HVAC system is now absolutely TOP NOTCH! Could not be happier ...
DAVE W.
Oct 2019
5.0
Heating and Air Conditioning Service, Air Duct Cleaning + 1 more
Yes, I recommend this pro
$1,400,000
We have had nothing but great experiences with this local trustworthy business. Their estimates are very fair and they won’t try to sell you unnecessary products or services. They offer duct replacement services (which a number of similar businesses don’t because it’s not glamorous work or a big money maker). This company feels it’s important to offer the whole package to ensure as much efficiency in your home as possible. The owners and their employees are very professional, polite and hardworking. Even the ladies answering the phone are very helpful, friendly and knowledgeable. The work they perform is excellent and I would highly recommend them to anyone have trouble with ac/heat/duct work or water heaters. They will give you an honest opinion and you’ll be happy you called them.
Ron G.
Aug 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
I called and requested an AC service .Heather was very polite and prompt on getting me a appointment as soon as possible. Sam was my technician an was very kind and good on explaining what he was going to do. He cleaned and serviced my heat pump and air handler . After finishing he cleaned up explained what what he did . I will recommend this company to all my friends , family and coworkers.
Susan R.
Aug 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$31,500
The whole experience went very well. Setting up the appointment on the phone was pleasant as the specialist on the phone was very kind and courteous. The company sent out experienced and knowledgeable technicians. They arrived when they were scheduled and went right to work. They answered all the questions I asked and were great to deal with. They quickly fixed the problem. I would recommend this company to anyone who needed A/C work done.
Response from

"Thank you for the awesome review Mrs [Member Name Removed]:) It’s customers like you that make us strive to be at our best!! ?"

Brian F.
Apr 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
I have had a geothermal water to air heat pump in my house for over 30 years. I have tried other HVAC organizations but I’ve had nothing but disappointment until I met Absolute Comfort. The system has worked flawlessly since they took over the maintenance and repair of my geothermal system. Since they replaced my 20 year old compressor a few years ago, they come by for routine maintenance every fall and spring. They are professional, clean, timely and without question the best and VA Beach!
Response from

"We can't thank you enough, for that glowing review , making customers happy is our ONLY goal !!"

Donald J.
Apr 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Rep was quick & thorough
Response from

"Thank you !!"

Lyn F.
Apr 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
We originally called during a winter snowstorm when we lost heat. Even though we had never used their services before, the response was fast and fixed our problem. We subsequently signed up for the annual service plan (to prevent future emergencies) and have been very happy with both the technicians that visit the house and the office staff handling our account. Professional, clean work, great communication.
Response from

"Thank you sooooo much [Member Name Removed] , we are so happy that YOUR happy & we hope to meet or beat your expectations every single time !! :)"

Lee V.
Apr 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
The team is always respectful of our property and provide great information if something is found that needs attention
Response from

"Thank you Mr. [Member Name Removed] we hope to meet your expectations , for many years to come !!"

Jennifer B.
Apr 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$640,000
Absolute arrived on time and gave me step by step information on the first day. Day 2 was perfect as well. Arrived on time, they gave us step by step instructions on when they would need to be in the home and what they were doing. They were curtious, professional, and went above and beyond our expectations. Scheduling and questions were always very easy and were answered right away. We have used Absolute Heating and Cooling in the past as well, to fix and clean our old units and each team we have had has always been top notch. We have and will continue to recommend this company to any and everyone! Thank you Absolute Comfort Heating and Cooling, it is so nice to have heat on our feet again and it is so quiet!
Response from

"Thank you so much, our goal is 100% customer satisfaction & I hope we continue to meet your expectations and then some !"

Karen H.
Apr 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Very well. They were prompt, courteous, and professional. The phone staff was also professional and helpful.
Response from

"Thank you so much, we look forward to continuing to give you our highest level of quality service !"

LACRESHA D.
Aug 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Great company. They are very thorough and professional. Highly recommended.
Response from

"Great customers like you are why we do this !! :)"

Robert M.
Jul 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$650,000
Fantastic!!! Great company, on time, provided best equipment at a reasonable price. Neat clean and professional. Cleaned up and removed all debris. Double checked all work. Were considerate of my dog. Would not trust anyone else!!
Response from

"Sorry it took so long to respond, I am sooooo HAPPY you are pleased, customers like you are why we do this!! If your not 100% satisfied we didn't do our job. So, THANK YOU !!"

Robert C.
Jun 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$12,500
I have a Heat Pump system that was installed by another company that is still under warranty with that company. That company sent a technician out to diagnose the system. He told me he was unable to diagnose the system because the breaker kept tripping and that he thought I might have a bad breaker, and estimated the replacement at $369. The following day, there was no follow up. No one returned, and after a full day of repeated calls by me and my wife I could not get an update on the status. I’m describing this to let you know how dire my situation was BEFORE I called Absolute Comfort; 2 days without A/C on very hot days and unable to get help from the company I’ve been doing business with for nearly 10 years. I called Absolute Comfort at 3:30 PM. They sent a Technician (Chris), who arrived less than 2.5 hours later. He reattached the wires (disconnected by the other company's technician), and reset the HVAC. The system has been running perfect. The service call fee was a little higher than I’m used to, but well worth it. I will definitely use Absolute Comfort again and recommend them to others. Chris was awesome. I wish I could remember who I spoke to on the phone, because she was extremely helpful as well. I sincerely apologize to her for not remembering her name.
Response from

"Thanks Mr. [Member Name Removed], the girl was me (Penny) I remember your situation & I am so glad we could help & remember if you ever need us again, please give us a call !!! :)"

Veronica D.
Jun 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$25,500
They were punctual, clean and courteous. I was very pleased with the overall experience and would highly recommend them to family and friends.
Response from

"Thank you so much, were so happy your happy, we wouldn't settle for anything less !!"

Alan S.
Jun 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
As planned
Response from

"thank you."

Lorrie B.
Jun 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Mr. Shook is awesome. He arrived as scheduled and gave me a quote which he explained in detail. He was courteous and very knowledgeable. His technicians were punctual and very proficient in installing the units. I have the units on a maintenance program and their office staff is very polite and call to set up appointments twice a year, spring and fall. When I have a question or an issue, their staff is very helpful and if a technician is required, they schedule in a very timely manner. I would highly recommend Absolute Comfort Heating & Cooling.
Response from

"Mr. Shook thanks you & he tries to hire only the best technicians & installers, so we can provide only best customer satisfaction!!"

Karen D.
Jun 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$520,000
We have actually had numerous things done besides a complete replacement. We moved some condensate lines, etc... They are always honest and upfront. Highly recommend them. Yes
Response from

"Thank you so much, we're all about making our customers happy & the only way to do that is honesty, fair pricing & complete customer satisfaction !!"

JASMINE A.
Jun 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Gas Heat was cycling on/off numerous times in an hour. The company responded within the hour and fixed the issue. Reliable and fast service. Support a locally owned company!
Response from

"Thank you , we ALWAYS put our customers first & if you ever need us again, you know who to call !!"

Kate O.
Jun 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Perfect! They were professional, timely, and did great work!
Response from

"Thank you, customer service is our #1 goal !!!"

Robyn O.
Jun 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
The were awesome.. very proficient and professional.. I recommend them to anyone needing hvac work
Response from

"Thank you, we settle for nothing less than COMPLETE customer satisfaction!!"

Emanuel C.
Jun 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$25,000
Fantastic, they were on time, very courteous, explained exactly what was wrong & the price was fair , I would ABSOLUTELY use them again !
Response from

"Thank you , we're so happy, your happy, that's what we strive for daily!!"

Liz O.
Nov 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$15,000
They did another exceptional job! I have been using Absolute Comfort for over 12 years for service as well as installing new systems. They are always on time, courteous and professional. I recommend Absolute Comfort for everyone who wants on time quality service at affordable prices!
Response from

"Thank you very much, we strive for Absolute customer satisfaction!! We look forward to serving you for another 12 years!!"

Lacey C.
Jul 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
good, very professional crew, came in and got the job done and we love our new a/c!
Response from

"Thank you , we strive to make our customers happy, it is our #1 goal !!!"

Donna R.
Jul 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$70,000
Very well, Chris was awesome
Response from

"Chris thanks you & so do we !! If you ever need us or him again, please give us a call !!"

Showing 1-25 of 32

Licensing

Bonded
Insured
Licensed*

Trade License Number

2705083773

Trade License Locale

VA

Trade License Authority

Virginia Department of Professional and Occupational Regulation

Trade License Expiration

04/30/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Absolute Comfort Heating & Cooling Inc is currently rated 5.0 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: 8:00 AM - 5:00 PM Sunday: 8:00 AM - 5:00 PM
Absolute Comfort Heating & Cooling Inc accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Absolute Comfort Heating & Cooling Inc does not offer free project estimates.
No, Absolute Comfort Heating & Cooling Inc does not offer eco-friendly accreditations.
No, Absolute Comfort Heating & Cooling Inc does not offer a senior discount.
Yes, Absolute Comfort Heating & Cooling Inc offers emergency services.
Yes, Absolute Comfort Heating & Cooling Inc offers warranties.
Absolute Comfort Heating & Cooling Inc offers the following services: Commercial and Residential Heating and Air Conditioning and Ventilation. Sales, service and installation. Emergency and after hours service.

Contact Information

524 Central Drive Unit 101, Virginia Beach, VA 23454

Service Hours

Sunday:8:00 AM - 5:00 PM
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:8:00 AM - 5:00 PM
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