Vinton Computer

Chris found a corrupted file in a few minutes & he had the computer up in 20- min.

They are excellent. They could not be any better. My computer was running really slow. They removed a lot of cookies. I'm not really computer literate. They cleaned it up. They got it working good again. They are prompt and they are really nice people. The work turned out great.

Lost all of my email contacts and I had numerous problems that he was unable to correct.

They did a thorough job testing and repairing my pc

My husband and I have been customers of Vinton Computer when it first opened.
Chris and his staff are knowledgable, prompt and friendly.
The prices are reasonable and a few times when I had a very minor issues that took a few minutes I didn't get charged.
I highly recommend this business.

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Exceptionally well.  They took the extra time to help me make the decision to purchase another computer, giving me answers to all my questions, providing additional information, and the pros and cons of different computers.  My data was transferred to the refurbished computer and I was on my way in a very short time.  They even loaded my printer and all I had to do was click a few times at home to connect it.  Very happy with this computer - it is a business line laptop that is sturdy, has a solid state hard drive, and it was cleaned and polished to look like new.  I have a two-year guarantee, plus no longer have to worry about purchasing an antivirus or malware program, as the computer came loaded with these.  I could not be more satisfied.
Would definitely and highly recommend the Vinton Computer repair service and sales.  All these gentlemen are professional, personable, friendly, honest and fair.  My computer store of choice now!

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A couple of different people at Vinton computer performed a number of small services in helping me to set up a new system from scratch that I had purchased elsewhere.  The chief of these were to install an older version of Windows on this brand new machine, more or less to my specifications, and to find a workaround for a maddeningly sporadic problem: the BIOS sometimes failed to find the hard disk when booting up.
Anyone who has had anything much to do with computers or other complex systems will recognize the kind of problem I am talking about.  Something fails intermittently, you take it to the shop, and it works fine.  You take it home and it fails again.  Fortunately, in this case I was able to replicate it in the shop, but I believe that even if I hadn't been, these outstanding, can-do people would have taken my complaint seriously and helped me to resolve it.  In this case, it would appear that the problem was a bad motherboard USB port, not the cabling as one might expect, but what is most impressive is that Vinton kept the computer around for a couple of days, booting it many scores of times to insure that the problem wouldn't recur, but not charging me anything for this.  On one visit, they also diagnosed a noise problem (a fan whose bearing had gone out) that I was able to deal with myself, again for no charge.
The business philosophy here is to apparently to get the customer/user up an running again, no matter what it takes, at the least cost - exactly what one wants in a computer repair shop.

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I've suffered for months with troubled electronics and have had to work around them.  I finally bit the bullet and called Vinton Computer (recommendation from a friend AND Angie's List recommendation).  They easily worked around my erratic schedule and fixed my messes, a lot of messes.  Voila, it's all better now.
I told them they were going to be my new best friends :)

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Took time to carefully explain issues and solutions, as well as respond to questions.  Came to my house the same day after I picked up the computer from their shop because there was a problem on starting that did not occur at their shop, though it was after Saturday business hours at that point..  The technician was very gracious and responsive, as well as competent.

I had some problems with my computer, and Vinton Computer reloaded the software after disposing of some malware. They were not able to reconnect my Microsoft Office addresses and calendar to my phone or sync. What really impressed me was the amount of time they took to fix the problem, and their willingness to work so hard to get it right. My phone was an unfamiliar unit to them, but they were still able to call upon their expertise in other phones, to finally make the connection work. I am pleased with their willingness to work so hard and long on mycomputer to make everything work correctly, and it has done well since.No one can do everything, but the  mark of a good company is their ability to make good in the end. I am impressed with the people of Vinton Computer, and recommend them to other people with computer problems.

They were friendly, helpful, and got the job done in the time they promised.  In fact, they found another problem while they had our PC and fixed it at the same time as our other issues. 

These guys rock! I have not stopped recommending people to them. I really got taken advantage of by Best Buy. Lets just say I spent $400.00 and over a month with Best Buy to hear that my computer could not be repaired. I took my computer to Vinton Computer at 1:00 on Monday and by 3:00 the same day I received a call that it was almost ready. I picked it up the next day. I was not taken advantage of at Vinton Computer. They are straight forward about the cost of repairs. They also opened up another location of Brambleton; Brambleton Computer.

DVD drive stopped working after an update! after the prompt repair I have no problems  since! 
He has always been helpful with problems I have had with my computers! Truthful & Honest.

After working on our computer, he said he didn't know what was wrong with it.  Because we had bought the computer from him he gave us a brand new one.  No charge!

I called him at 2pm on Saturday afternoon, Told him what I needed, based on pre-diagnosis by phone by my regular computer guy in Delray Beach FL.  He gave me direction, because I am new to the area.  He changed out the power source in less than 5 mins.  He showed me that 2 of the capacitors had already popped.  He told me that as time goes on the computer will continue to free-up more often.  He said the fix  would be new mother-board (est. no more than $300/1yr gtee or new computer $300-500/2yr gtee).  FYI new computer would have windows 7.  I currently have Vista.  He said Windows 7 is much better than Vista and and still better than Windows 8. 

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