Jacob's Tree Works
About us
Full service tree company
Business highlights
Services we offer
Tree removal, pruning & stump grinding.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
69% | ||
19% | ||
6% | ||
0% | ||
6% |
My first tree work by Jacobs Tree Worx was 12/14/2010. Payment was by credit card with $100.00 down, remainder upon completion with firewood from the trees being delivered to my house. The second tree work was 3/21/2014. Payment was again by credit card but this time Mr. Jacobs charged my credit card the total amount before any work was done The large locust tree was cut and instead of bringing me the firewood the tree was taken somewhere else. Not to worry, Mr. Jacobs said he would bring me twice the amount of oak firewood as the locust tree would have produced. The brush from the tree was on my neighbors lawn. The neighbors complained for four weeks. I relayed their complaints to Mr. Jacobs. Finally 30 days after my credit card was charged, the brush was cleaned up. I did not receive any firewood from the trees that were cut down on 12/14/2010 as mentioned above. The locust tree was cut down after 3/21/2014. I have been waiting since then to see if the firewood would arrive. It has not arrived yet. Maybe if I got Mr. Jacobs to cut trees for me for a third time I would get firewood out of that cutting. Don't you think so? As it stands right now I will need to buy the firewood that Mr. Jacobs did not bring.
man/climber knows his stuff and watching him and the other guys work
together and bring the trees and limbs down was like watching a work of
art! Great team work and camaraderie between them. Richard
was great to work with and very comfortable and friendly guy. He even
fit me into his schedule this week to accommodate me before i had to
return to work next week to a very limited time off schedule. I got 4
estimates and his was the best and more than fair I felt with clean up.
All was cleaned up and looked great. I need look no further if I need
future work with my trees, my new friends at Jason Tree Worx are in my
book. Thanks guys!
"Thank you [member name removed] for the opportunity to earn your business and we here at Jacobs Tree Worx are glad that you were satisfied and look forward to working with you in the future. Also, thanks for your hospitality!"
"Thanks [removed member name], We are all glad that we could help you with this project."
When they finally were able to get back out to my property the remaining debris was cleared in a very haphazard manner. One tree that they promised to "pile by my shed" so that I could use it as firewood was dumped by the skidsteer and left for me to move, I was also promised that when they finished using the skidsteer they would "smooth out the ground as best we can." No effort was made to smooth the area that was chewed up by the skid steer and I was left to do it myself, cleaning up many empty water bottles that were thrown all over my property. Also, when removing the heavy equipment from my driveway the skidsteer tore a large area of asphalt out of my driveway which I did not notice until after the crew was gone. By then I was just happy to have them gone and had to bear the hassle and expense of repairing my driveway.
My initial impression of Jacobs was that they were first rate but the lack of follow up and completing the job as promised left me feeling I would not use them again.
"First of all, everyone is entitled to their opinion. What [member name removed] is upset about is the fact that he constantly tried to get us to do extra work that he did not want to pay for. Even he said that we completed all work to his satisfaction per our written contract. You can't please everyone."
Mr. Jacobs knows his competition, and sets his prices to be very fair. He has worked at other home in our neighborhood, and everyone likes his work and prices.
Licensing
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