Flat Fee Landlord

This company is absolutely terrible. I signed on with Sam Hesham who promised me great service and explained to me the many benefits of utilizing Flat Fee Landlord’s services. From the start the Tenants ended up calling me, and not flat fee landlord, because they stated they were impossible to get ahold of. I had to schedule many appointments for repairs myself vs Flat Fee Landlord doing as promised in the agreement. The biggest issue was when the tenant moved out. There were multiple issues with the home that needed repair. It has been over 4 weeks and still no one has come and repaired the issues. Austin Schaefer has been a complete nightmare. I have gone weeks without replies and ended up calling Sam Hesham just to get him on the line. He has promised multiple time that contractors will be coming out to fix the issues, only to end up in no shows. I have had to set up multiple repairs myself because they were so impossible to get ahold of. This is absolutely ridiculous, and I am beyond upset and angered at this company and its leaders. I am amazed as to how this company is still in business.

unknown

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Sam and Quentin were awesome. I was new to the process and stressed out by an externally driven timeline, but they walked me through every step and took the time to answer all of my questions. They were responsive, communicative, professional, and knowledgeable. They helped me price the house right and market it effectively. They helped manage my expectations, and found great tenants at a price I was happy with. Management of the property has been seamless; the company has a user-friendly online portal so that everything is clearly documented and communicated. Sam and Quentin remain very responsive to questions. I would gladly recommend them to any and all!