CREATIVE STONESCAPES

We used their landscaping division (Aurora Landscapes) to have new sod installed in our front yard. We were told by the estimator that they use their own sod instead of store bought therefore sod will be fresh cut and in better condition. Installer came as planned finished removing existing lawn and weeds, titled the soil, covered with top soil and installed sod within a few hours. A half of the sod strip looked a bit discolored compared to the other half. We received detailed watering instruction and followed it strictly. Within a few days, those sod that looked discolored continue to brown while other section looking healthier. We contacted the company with photo to seek advice. They thought the recent rain caused overwatering. They offered to come by to blow it all up (not sure what that mean) and apply ph enhancer to green it up. Within a few days, a half of sod continue to brown and within a week, they were dead completely. We end up with spot of green sod that survived right next to the dead one all over our front yard.

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The owner, Tyler, was extremely responsive and professional. He promptly replied to phone messages and emails. He called to let me know when he was delayed and then showed up when he said he would. Gave suggestions for project without being pushy. His crew showed up when he said they would and cleaned up each day. The project turned out great. Price was reasonable and professionally Tyler checked back with me after the project was complete to ensure I was satisfied. He made the project effortless for me.

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After contacting Creative Stonescapes. Tyler was sent out to discuss what we wanted. He informed us of several options of materials to use and helped us design a front walk and backyard patio. We decide to use pavers which he left us with examples of so we could decide what variety we liked. He had plans drawn up and a price quote to us in 2 days. After finalizing plans, his crew came out in about two weeks and started the project. All was completed in a little more then 1 week. The crew keep us informed throughout the project and were very polite and clean up after themselves each day. After several month, due to the unusual amount of rain, we had a coupler of pavers became loose. Tyler came out again and fixed the problem charging just for additional materials needed and not labor.

Our front porch looked pretty bad. It had pulled away from the house and the cement had no aesthetic value. We had just had new siding put on our house and felt the need to improve the looks of the front porch. The point of contact, Mark Johnson, was polite, knowledgeable and prompt with the estimate. The workmen were professional, highly skilled, showed up on time and cleaned up after themselves each day. We now have an front entry that matches the beauty of the new siding.

In the end the work looked fabulous and outstanding. But with the building specifications of our county, we had to pay $1000 extra for their drawings to be designed to the specifications of the county. The drawings had to be done to technical engineering standards. One of the co-owners, Mark Johnson, did a great job helping us to find sub-contractors. He also kept us as close to the original bid as possible. He also worked with us to pick out the stone and pavers to make the selection process easier.