They were excellent. I liked that were very reasonable and the flowers they had to offer was of a good variety. They were sourced locally to where it had to be sent. Like this last time I sent my daughter in Hawaii, flowers so I put the order here in ProFlowers and the order goes to the florist in Hawaii who puts the bouquet together or it goes to the grower first and then they find someone to put the bouquet together. Then the flowers come to the recipient partially closed, they were not fully opened yet. So the bouquet last forever. I sent my daughter the bark as the leave and the blue iris flower in a big 2 feet tall bouquet. She said it looked wonderful. I sent the same bouquet to my daughter in law and she was very happy too. I have used them for eight years. Shipping to Hawaii was a lot more, even Alaska. Quality was worth the price. I never had anything late.
Description of Work: I used ProFlowers to buy flower from their online service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Penny L.
05/2012
5.0
florists
 + -1 more
It’s good value for money and they are reliable.
Description of Work: I used the services of ProFlowers on mother’s day for some good flowers.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Bryan B.
05/2012
5.0
florists, gift shops
 + 0 more
They are good and I would recommend them. Had a slight issue with one of the orders and they credited me back for the purchase as well as re-shipped the order.
Description of Work: Its an online company. They delivered flowers to my wife and mother this year for Mother's Day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Terri M.
05/2012
5.0
florists
 + -1 more
The flowers always come in a box. They are nice when they get here. They are pretty nice.
Description of Work: My husband uses ProFlowers. He last sent me flowers for Valentine's Day.
Rating Category
Rating out of 5
Yes, I recommend this pro
jasminne B.
05/2012
5.0
florists
 + -1 more
They are an online flower delivery service. A lot of their flowers are discounted. There is really nothing to it. You just pick out what flowers you want online, pay, and then they deliver them. They deliver on time.
Description of Work: I purchased flowers and they delivered them for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Jason K.
04/2012
5.0
florists
 + -1 more
The flowers are real good. They last a long time. It's a convenient way to order. They generally follow through, and they have good prices.
Description of Work: I ordered flowers on their website.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
dan C.
04/2012
5.0
florists
 + -1 more
They have a variety and they offer a good price. The service is always available. They back up the product if there is a problem with it, they will replace it.
Description of Work: I used their online services and ordered a bouquet of flowers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
ALAN & JANET S.
04/2012
5.0
florists
 + -1 more
The people I have sent flowers to always tell me the flowers are always fresh and last a long time. The flowers are quite beautiful.
Description of Work: I purchased flowers from this online company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Lee E.
04/2012
5.0
florists
 + -1 more
Our family has used ProFlowers for more than a decade, and their local florists in San Antonio, California and Virginia (where we have resided over the years) have provided great flowers delivered on time. We are very happy with ProFlowers, and this most recent event with the no-questions-asked refund cement our relationship for the future.
Description of Work: We discovered monthly charges of $14.95 for a company called EZ Rewards on our credit card for services I didn't recall authorizing. After further investigation, we discovered that EZ Rewards was connected with ProFlowers and other product providers, and that by checking a box that asked for a 15% discount on the next purchase, I and others were unaware that we had agreed to the monthly charge. I called ProFlower's 800 number and explained the situation to their representative. She understood exactly what I was talking about, and asked if I minded waiting on hold while she investigated how many charges we had incurred. After about 2 minutes she was back on the line and said that they would refund all of the charges. We had not yet recovered all of our credit card statements, so I was shocked to find that there were 40 months of charges totalling $599.00. She offered to credit the past 12 months to our credit card, and the difference would be sent as a check. No muss; no fuss. I was delighted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$599
Pamela N.
04/2012
5.0
florists
 + -1 more
I have been using them for about five years. They have the best value. They are prompt. They make sure the flowers are fresh and they send the vase that I pick. It is a good bargain.
Description of Work: I purchased flowers and a vase online and they delivered them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Kietha C.
04/2012
1.0
florists
 + -1 more
Run away from these people, don't walk! They provide horrible customer service and the flowers don't ever get there when they are suppose to. They don't even try to make a mends about it either. The flowers didn't arrive until after the funeral and I would never use this company again.
Description of Work: I ordered flowers for a funeral.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$65
Patricia E P.
04/2012
5.0
florists
 + -1 more
They have an online service. The flowers are always fresh and beautiful. They always use UPS. They have good deals. I would use them in the future.
Description of Work: I used ProFlowers florist’s service couple of years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elaine T.
03/2012
5.0
florists
 + -1 more
I get a good value. If there are ever any problems, they are easy to work with. I would give them an A.
Description of Work: I order my flowers from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CECILE K.
03/2012
1.0
florists
 + -1 more
I chose ProFlowers because they were associated with Shari's Berries, a company that has always provided excellent products and service. I went to the website and viewed all of their bouquets and selected one that contained Stargazer Lilies and Irises. I upgraded it to the deluxe version. I had spoken to ProFlowers representatives once before about their services and was told that the flowers arrived "arranged and ready to put in a vase". When the flowers finally arrived around 4PM, I was extremely disappointed to find that they were NOT arranged and that the "flowers" were actually tightly closed buds that appeared to be too "young" to ever open. I knew that the arrangement was to arrive as "buds", but I didn't expect 80% of it to be that way. I arranged the only blooming flowers (a few of the stargazer lilies) in a vase along with the Iris buds. I looked for the "flower food" that I was supposed to use to keep them fresh, but there was none. The Stargazer lilies opened beautifully but of the 16 Iris buds I was sent, two opened fully. The others stayed in bud form and died that way. I will NEVER order from this company again. I personally do not care if the flowers "last a full 7 days" as advertised (by the way, they did not ... they started dying after about 4 days) ... but to be sent flowers that were so young that they could never fully open is a waste of my money and a sad gift to give to anyone. I would tell anyone that, instead of using this company, spend you money with a REAL florist ... this company is a rip off.
Description of Work: I ordered flowers (stargazer lillies and irises - deluxe arrangement) for my daughter's birthday and requested delivery on her birthday.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
punctuality
3.0
$50
Kimberly B.
03/2012
4.0
florists
 + -1 more
They do a great job. I like that I can order them online and Fed Ex delivers them. I have only had poor quality flowers a few times. Other than that, I have never had a problem with them.
Description of Work: I have used them for at least the last 5-6 years.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Joe A.
03/2012
5.0
florists
 + -1 more
I was on a business trip, and I sent my wife flowers for her birthday. It was snowing, and they still managed to deliver the flowers to my wife on Valentine's day.
Description of Work: I had them deliver flowers to my wife on Valentine's day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Kathleen C.
03/2012
5.0
florists
 + -1 more
They give me a good quality at a good price. I would rate them an A. It was little expensive, but it is worth it.
Description of Work: We use them as our florist. I bought roses, and they lasted two weeks.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
Charlene T.
03/2012
5.0
florists, gift shops
 + 0 more
I have used their services many times. I will definitely use them again in the future.
Description of Work: I visited their website and purchased flowers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Adam C.
02/2012
2.0
florists, gift shops
 + 0 more
I ordered a dozen long stem roses and they delivered them. I was recommended to them by a friend. I felt I was overcharged and the product was of poor quality.
Description of Work: I used them to send flowers.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$100
theresa C.
02/2012
5.0
florists
 + -1 more
Not much to tell. Just that 1-800-Pro-Flowers must be an easy way to order flowers for delivery. They may also have plants, but we aren't sure, since we have never received plants. Each time we receive flowers through them, we know that 'some assembly' will be required. Everything comes in a box: they pack the vase, plant food, instructions and each flower meticulously. When roses arrive, they seem to have just been cut, then immediately packed and shipped. They last longer than any other florists that have ever delivered to us. Each rose have been secured, and the petals are wrapped to prevent damage, until you unbound each flower head. They do not droop. They smell nice. They are just beautiful. We know that the bigger cities have walk in service, but we don't expect to see one in our small town. It's just as easy to call the number and place your order. We leave the box the flowers come in where visitors can see, because everyone asks about the flowers.
Description of Work: We received flowers from a friend that was delivered in a timely manner. We have received flowers through this 'on line' service before, and each time the product and service were exceptional.
Rating Category
Rating out of 5
quality
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alan V.
02/2012
1.0
florists
 + -1 more
I placed an $80 order for a multi-colored deluxe arrangement of Gerber Daisies to be delivered on Valentine's Day. The cost included a $15 delivery charge and a $9.99 fee for holiday delivery. At 10pm on Valentine's Day the flowers had failed to arrive. I called them. They offered to increase the size of the arrangement if I accepted the next day delivery . I did so. When the flowers were delivered the next day, they were all white daisies, FEWER than an "standard" arrangement, and drooping. I called them again and told them what I had received. They asked me what I wanted and I told them since the delivery was for the wrong flowers on the wrong day, I'd like a refund. They offered to refund the $9.99 delivery fee and said if they refunded the order the florist would come to collect the flowers. I told them I'd keep the flowers, they could refund the delivery, and I would file a complaint on Angie's List. Voila. I will not order from them again.
Description of Work: Ordered a deluxe arrangement of multi-colored Gerber Daisies, paying extra for Valentine's delivery. The flowers were delivered a day late, in a smaller arrangement, and with only white daisies.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
$80
Erik D.
02/2012
1.0
florists
 + -1 more
This company is so misconceiving, They advertised a potted plant (mini Roses) in a Gloss pot that said "Be Mine" in a small heart shape on the front of the red pot advertised at 29.99. I place the order and then it asked me to select a day to send them. I choose Valentines day and they wanted me to pay another 9.99 for delivery. I then bought a Valentine day card to go with it at 1.99. Sub total 41.97 I am thinking with tax 45.32. But NOOOOO. After I click the purchase button and it sent me a confirmation number the Grand total was 64.97 they charged me two delivery charges at 9.99 each (19.98) and the little red pot that was suppose to be included with the purchase was 9.99. I paid 19.98 more then what I should have. I would not have paid this if I would have known what the charges were prior to clicking to pay. They are deceptive and this should be against the law. I will be reporting them to AOL and to our local news paper. Plus I will call my Bank in the morning and get the charges reversed.
Description of Work: Ordered Flowers over AOL through this company for Valentines day.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$64.97
Karen M.
01/2012
4.0
florists
 + -1 more
I stopped using them. Due to the fact that the people that were getting the flowers said that they did not last long and were not fresh.
Description of Work: I order flowers and they send them to the person that I order them for.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$75
Frank G.
12/2011
5.0
florists
 + -1 more
Every time I log on to their website I am amazed at how easy and quick it is to get the transaction completed. I did have one snafu earlier this year where my I sent my daughter flowers and chocolates and a stuffed bear for her birthday and she received the order in duplicate... I emailed customer service and within 24 hours I received a response reassuring me that I would not be charged for the duplicate order. Other than that, I have had no other glitches, and, in fact I cannot praise their quality and timeliness enough!
Description of Work: I have been using ProFlowers for about three years to send flowers for birthdays and occasions. I would estimate that I have used them about a dozen times over that period.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$52
Linda L.
10/2011
5.0
florists
 + -1 more
They are a national company so I can use them on the internet or I can call them.
Description of Work: I use ProFlowers when I order flowers to be sent somewhere in the country.
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Service Categories
Florists,
Gifts
FAQ
Proflowers.com is currently rated 3.4 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
No, Proflowers.com does not offer free project estimates.
No, Proflowers.com does not offer eco-friendly accreditations.
No, Proflowers.com does not offer a senior discount.
No, Proflowers.com does not offer emergency services.
No, Proflowers.com does not offer warranties.
Proflowers.com offers the following services: Online flower ordering & delivery.