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Pronto Home Repairs

Handyman for Multiple Small Projects, Interior Trim and Decorative Moldings Installation, Interior Trim and Decorative Moldings Repair,

About us

Our goal is to take the hassle out of repairs and small jobs around the house. We'll come, provide you a fast and fair quote and get the repairs underway quickly! It's that easy. Text or call Pronto today and see why your neighbors, and thousands of other satisfied homeowners, choose us to take care of all of their home repair needs.

Business highlights

11 years of experience

Services we offer

Carpentry, Door Repair and Installation, Drywall Repairs and Touchup Paint , General Handyman, Home Repairs

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.31,225 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
15%
3
6%
2
3%
1
6%

Filter reviews by service

Showing 1-25 of 1225 reviews
Junghoon Y.
Nov 2021
5.0
Handyman for Multiple Small Projects
Yes, I recommend this pro
$480
Emmanuel is an excellent handyman with profession workmanship and friendliness. I highly recommend this service.

Chris F.
Oct 2021
5.0
Interior Trim and Decorative Moldings Installation
Yes, I recommend this pro
$2,100
Top quality work and friendly contractors.

Mary Z.
Sep 2021
0.5
Deck or Porch - Repair
They have to pay back the money, they did not color for the part of my deck. for only 8 hrs they charged me 2000 dollars. They never included what I thought I was paying for. I am asking for him to pay me back 300 dollars for the columns he paint and 200 for the mud he pushed into the garage, also another 200 that he charged my credit card for parts he could not reach and left. This is not way to do it.

Robert C.
Aug 2021
4.0
Handyman for Multiple Small Projects
Yes, I recommend this pro
$300
Too early to comment

Brian G.
Jul 2021
2.0
Handyman for Multiple Small Projects
$931
Two outdoor tasks: replace a fence post and repair an exterior door trim. Fence post went fine, but the door trim went south because it started to rain heavily. Rather then stop they rushed to finish leaving a mess. Paint washed off the wood and onto the concrete below. The bondo section that was applied has pulled away from the surrounding wood and is still putty-like a week later. I was reasonable and polite when requesting that they fix it a few days after the initial work was completed. They were apologetic, appreciative of my understanding and commited to sending the tech out to correct the issues. They even gave me multiple reminders of the pending work along with a time window on the day of. That never happened and they've ghosted me ever since. It just makes no sense at all.

HORACE H.
Dec 2020
0.5
Handyman for Multiple Small Projects
$22,378
NOT GOOD

Terry C.
Dec 2020
0.5
Drywall - Repair
Very unprofessional. They kept rescheduling, telling me different times and dates that they would definitely be there and no one ever would show up or call.UPDATE; 01/11/2021: They refunded me, but service was still lacking.

Scott C.
Apr 2020
4.5
Doors (Exterior) - Install or Replace
Yes, I recommend this pro
The project manager and both teams that were used were solid. After experiencing some issues with the first team's work, they immediately sent out their best man, and fixed any concerns I had. And actually, it took all of his skills to find and implement the solution, which I've tried to previously fix with other companies. Well satisfied with the end results and they were a pleasure to work with.

Dale R.
Feb 2020
4.5
Deck or Porch - Repair
Yes, I recommend this pro
The two gentlemen who came out were prompt, clean, efficient and knowledgeable. It took them about 90 minutes to the job and everything was done perfectly.
Response from Pronto Home Repairs
"Dale, thank you for taking the time to share your experience with us and our Pronto Pro! We're so happy you had a great experience and we look forward to helping you out in the future!"

Calvin G.
Jan 2020
5.0
Doors (Exterior) - Install or Replace
Yes, I recommend this pro
They did good.
Response from Pronto Home Repairs
"Hi Calvin, thank you for the great feedback. We are happy to hear that everything went well. We look forward to working with you!"

Emma M.
Dec 2019
5.0
Chain Link Fence Repair or Alter
Yes, I recommend this pro
Response from Pronto Home Repairs
"Hi Emma, thank you for the 5-star review!"

Richard P.
Nov 2019
5.0
Yes, I recommend this pro
First, I hired another company to perform the same job. they were very slow. Pronto did more work in less time than the other company
Response from Pronto Home Repairs
"We're so glad you had a great experience, Richard! We work had to be prompt in everything we do and appreciate your kind words."

Brandon B.
Nov 2019
3.5
Exterior Trim - Repair
Yes, I recommend this pro
Response from Pronto Home Repairs
"Hi Brandon, thank you so much for the 5-star review!"

Ruben F.
Nov 2019
2.0
Drywall - Repair
I received a prompt text and follow up call regarding a small drywall repair project at my house. A gentleman called me and was very nice and courteous on the phone. We set up an in home estimate for the job the next day. An estimator came in and took photos and notes about the project and quoted me $450 for the job, which was somewhat reasonable for the small half day job. We set up and agreed on the terms and left with a $50 deposit. The next day as they were on the way to my house to do job, the estimator called me to tell me that he under valued the job and it was going to be an additional $150. That honestly felt like a last minute up charge rather than an honest mistake. He is the one that the company trust to give the estimates and it s his sole job.. How do you fail by 25% to give the correct estimate for a job? So needless to say I canceled the job with them after that short conversation. I had high hopes and was ready to have Pronto do the job.. But they failed miserabley to try ND retain a customer who had already signed up for the job.
Response from Pronto Home Repairs
"Hi Ruben! First of all, I'd like to apologize for your less than excellent experience. We work hard to be as transparent with all of our customers as possible so there are no surprises. We appreciate you taking the time to share your feedback as this helps us continue to improve."

Sherri M.
Oct 2019
5.0
Exterior Trim - Repair
Yes, I recommend this pro
Awesome experience- the pro was punctual and far exceeded my expectations.
Response from Pronto Home Repairs
"We're so glad you had a great experience, Sherri! We work had to be prompt in everything we do and appreciate your kind words."

Mary M.
Oct 2019
5.0
Handyman for Multiple Small Projects
Yes, I recommend this pro
Pleased
Response from Pronto Home Repairs
"Hi Mary, thank you for the 5-star review! We are happy to hear everything went well. Please keep us in mind for future repairs."

Nancy H.
Oct 2019
0.5
Wood Stairs and Railings Repair
Horrible experience and never recommend them. I felt I was in a bate and switch situation,
Response from Pronto Home Repairs
"Hi Nancy, we were sorry to hear that you had a poor experience! As soon as we saw this, we escalated this to our CEO. Thanks for taking a few minutes to speak with him. We take pride in being transparent and clear in all of our quotes in order to avoid even the perception of a "bate and switch". Again, thanks for your feedback and sorry for your experience."

Jay S.
Sep 2019
5.0
Doors Repair
Yes, I recommend this pro
Response from Pronto Home Repairs
"Hi Jay, thanks for the 5-star review!"

Dan N.
Sep 2019
5.0
Handyman for Multiple Small Projects
Yes, I recommend this pro
Tony H was excellent. I had him fix rotted soffit on the second story. He found some additional rot on trim and facia which he fixed as well. Unfortunately he found a wasp nest but we managed to get rid of them as well. Looks great. Beside and ask for Tony H.
Response from Pronto Home Repairs
"Hi Dan, thank you for an awesome review! We are happy to hear that Tony provided an excellent experience and repaired your soffit/facia. We look forward to working with you again."

Douglas H.
Sep 2019
1.0
Deck or Porch - Repair
Someone came out and gave me a quote of approximately $600.00 for labor and materials. I only needed the equivalent of 5 long boards (16ft boards) but I was charged for 9 because of some mix up. When I agreed to hire them, I was told they'd take away the debris. That didn't happen and the job cost me almost $900.00 even though I was told they'd credit me with the $100 credit they'd charged to my card the previous day! That didn't happen either! So, my Amex is currently reflecting charges totaling $964.49 over the two transactions! While I was on the phone complaining about the lack of transparency in their billing, I heard my power washer firing up! I went down into my garage and saw that their worker had helped himself to my tools and was washing the nails and debris from the deck overhead out into the street. I stopped him and asked what he thought he was doing!! I couldn't believe my eyes! This guy did good work, but he, like this company lack customer skills. This company intentionally engages in double speak and circular logic and deliberately fails to inform their prospective customers of the true charges they are about to incur and they stick it to you in the end. Home Advisor would be well served to drop them!
Response from Pronto Home Repairs
"Hi Douglas, sorry to hear about your experience! We apologize for the less than excellent experience. Clearly we failed on a few fronts here and have learned from this experience. Regarding the concerns of double speak, we pride ourselves in our transparency and that's why all of our quotes detail out the labor cost and scope of work, and the estimated materials budget. Our estimators go over those quotes with you in person so you have an accurate amount before agreeing to move forward and schedule the work. In your case, there was some confusion during the job and additional boards were added to your work order, but, after discussing with our Operations Team, those changes were reverted back to your original price and scope. Your final invoice shows a labor charge of $656.73 (the original agreed upon amount- for five deck boards replaced and the area painted), a material cost of $287.76 and $20 tip which equals $964.49. Your initial deposit of $100 + the final payment of $864 = $964. Again, we apologize for any pricing confusion and appreciate your feedback and the opportunity to learn from this."

William E.
Sep 2019
3.5
Exterior Trim Installation and Replacement
Yes, I recommend this pro
Business plan is solid. Set price for Labor +materials.

Doreen P.
Sep 2019
5.0
Deck or Porch - Repair
Yes, I recommend this pro
Response from Pronto Home Repairs
"Hi Doreen, thanks for the 5-star review!"

Anne D.
Sep 2019
5.0
Handyman for Multiple Small Projects
Yes, I recommend this pro
Response from Pronto Home Repairs
"Hi Anne, thank you for the 5-star review!"

Georgio V.
Sep 2019
3.0
Tile: Ceramic and Porcelain - Repair
Yes, I recommend this pro
Good
Response from Pronto Home Repairs
"Hi Georgio, thanks for the 5-star review!"

Georgio V.
Sep 2019
5.0
Tile: Ceramic and Porcelain - Repair
Great service great people love it!
Response from Pronto Home Repairs
"Thank you for the kind words, Georgio! We're so glad to hear you had a wonderful experience and we can't wait to work with you again!"
...
Showing 1-25 of 1225

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Pronto Home Repairs is currently rated 4.3 overall out of 5.

Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM Wednesday: 8:00 AM - 6:00 PM Thursday: 8:00 AM - 6:00 PM Friday: 8:00 AM - 6:00 PM Saturday: Closed Sunday: Closed

Pronto Home Repairs accepts the following forms of payment: CreditCard

Yes, Pronto Home Repairs offers free project estimates.

No, Pronto Home Repairs does not offer eco-friendly accreditations.

No, Pronto Home Repairs does not offer a senior discount.

No, Pronto Home Repairs does not offer emergency services.

Yes, Pronto Home Repairs offers warranties.