WILLIAMSBURG HEATING & AIR CONDITIONING, INC>

Inspection and service were outstanding. Hunter Pitts represented this company very well. He was thorough and explained the preventative maintenance performed. I highly recommend Williamsburg Heating and Air. Conditioning to anyone in the area.

They’ve done our semi-annual A/C in the spring and heat in the fall since we’ve lived here. They have been doing service for me since fall of 2014. We found these guys at the home and garden show. They were also recommended by the builder’s service manager. The next visit they are coming out on the 10th of October, next week. Sadly, they don’t offer yearly contracts. We pay per visit, it is $165. We have 2 units both air conditioning and heating, one on the main floor and one in the attic. They are easy to schedule, usually within a week of calling they’ll be out. They’re on time, they show up when they say they will. The work is quick and they clean up after themselves. I like a local company and these guys are local in Williamsburg, so it makes a difference, so they are part of the community.

They were out the next day to repair that, generally it takes a week. It was under builder warranty. It was out for about 4 days, by the time the replacement motor came in they installed it and billed the original company. The warranty paid for the part. I paid to have them diagnosis it and to install the replacement. It did not cost a heck of a lot. It was $394, that was labor and 2 visits. It did not take long for them to come out. It wasn’t an emergency because the temperatures were mild then, so we didn’t suffer. It was only one unit out of 2. They diagnosis the problem they ordered the part. The problem was there was not one close by, so it had to be shipped to them. I thought it was timely, the work was good. Good clean up, showed up when promised, so that’s a straight “A” job. The first time I used them was in September of 2015, it wasn’t as long as I had thought. They’ve only been out 4 times so far.

It was good. They came, it was pretty quick after I called them. I think they came as soon as they got the part, whatever it was, and they did it all in one day, and it was a pretty major job, so we were glad with that. The way the guy explained it, it seemed like a reasonable price. It was a major job so they had two guys starting off, but when I got home from work, I'm not kidding, there were like five trucks in our yard at like three in the afternoon. I guess everyone that got done with their small jobs came over to finish up the thing to get it done in one day. It was more than we wanted to pay, but we got another estimate and it was high like that, too. I didn't love the price. They didn't make a mess and everything seems to be working fine. They didn't get our house dirty.

Swimmingly!

Perfectly!

Great! It only took a few days to get the new "A" coil and had it installed and completed in about 4-hours.

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Technician arrived on time and was able to quickly determine the issue and affect a repair. Cost for weekend/emergency service was better than other companies I spoke with. Checked system for proper function before writing up the ticket.

FANTASTIC!   They put tarps down inside and covered the entire path to work on the inside unit. 
Honest, reliable, fair, knowledgable, responsive, courteous, hard working! Just some of the attributes that come to mind about WB HVAC.  Had them replace both of my old heat pumps and air handlers. They replace one and then I had them replace the one for the 2nd floor - because they did such a good job on the first one. Highly recommend!

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Not a good experience.

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