Suffolk Appliance Parts

He conducted bubble testing and said it was just loose, but I found out he made it worst. He did not have a vaccination, he is just wearing a paper mask and worn out. I had a gas man checked it and said he made it worst. He left my house with the worst gas leak.

It was great technician David was fast and professional I would recommend their company for your appliance repairs.

Was hard to diagnose problem, but finally determined it was the motor. Stuck with it and fixed it.

.

I called and received same day service. I was told between 1-5. I received a phone call telling me he was on his way. He arrived promptly at 1. There was a small plastic piece in the door with a piece that had broken off, thus causing an inability to stayed closed. He thought he might have a similar piece in his truck but did not. He drilled a hole in the piece and reconnected the spring. It worked like a charm. He was very personable, knowledgeable and professional. He told me that the repair was good for three months and if something happened to it before then all I needed to do was call and they would order the part for me. I will use this company in the future for any of my appliance repair needs.

Refrigerator/ice maker did not make unusual loud noise while service tech was here so he couldn't address the issue.

He found the dryer drum was jammed into the seal. He unjammed it and tested dryer on 2 minute cycle with nothing in the drum. One hour after he left, I did normal load of light colored clothes, full size sheets, and one towel. After 10 minutes, I heard a strange sound coming from the dryer like it was slowing down and sticking on something or coming off its track. I opened the door to check it out. The same issue was back, drum is frozen and won't rotate when you push the start button.

I immediately called Suffolk Appliances and left a message to call me back in the morning to schedule another appointment to come and fix the dryer. No response. I called the next day and attempted to reschedule. I asked to have the service tech call me so I could talk with him about it. He told the lady who answered the phone that he could not do anything. I had to call the home warranty company who sent them to fix the problem and tell the warranty company I needed a re-call.

This is an issue because I already had to take an afternoon off to be here for them to come the first time, and am not sure I can get time another afternoon to have them come back to fix the same problem.

My perception was that the service tech was in a hurry, and did not take sufficient time to fully test that the dryer was actually fixed and rotating properly.

diagnosed problem with ice maker. removed old sensor part and installed new one. Did this very efficiently.

They called immediately once they found out we needed service. They fixed the dishwasher right away. It was a pleasant experience. I had them through a home warranty program, so the price doesn't apply.

They got out here quickly, knew how to solve the problem, provided a temporary solution, and are responsive. I am very please with their service.

They were great and their price was good. I would recommend them to others.

They did an great job and were very punctual. I also thought that they were very professional and provided a reasonable price. Overall, I am very happy with their service because they saved me a lot of money.

This company sent someone out right away and it turned out that the problem was very simple to fix. The guy was very friendly and he explained everything to me about what he was doing. I would definitely recommend this company to others because they deserve it.