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Fitch Specialties LLC

Sink Installation, Garbage Disposal Installation, Pipe Repair,

About us

We are a smaller company with big company standards. We are a Rinnai Elite Dealer and an Authorized Service Provider. All of our work is paid upon completion unless otherwise set up prior to doing business. We accept all credit cards, checks and cash as payment. We can also set you up on a payment plan through a finance company through Rinnai.

Business highlights

Emergency services offered
36 years of experience

Services we offer

& Installation., & Outdoor Shower Installation. Tankless Water Heaters. Gas Fireplace Service, Clogged Drains, Dishwasher Installation, Faucets, Garbage Disposal Installation, Lower Water Pressure, Plumbing - Toilets, Repair, Shower Heads, Water Temperature Fluctuations

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.065 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%
Showing 1-25 of 65 reviews
Dennis H.
Nov 2019
5.0
Yes, I recommend this pro
very well, Would definetly hire them again. Were on time and very professional
Response from

"Thank you for allowing us to serve you and your family. It was certainly an enjoyable experience for us as well."


Michael K.
Aug 2019
5.0
Yes, I recommend this pro
Situation resolved itself but owner called me back promptly to discuss the issue and gave me great, sound professional advice
Response from

"Thanks for the review. We want you to hire us when you need us. If we can help you through the process over the phone we will. Thank you again."


Emma S.
Jun 2019
5.0
Yes, I recommend this pro
$370,000
Gave us a fair price (about $3k for the water heater and installation and $750 for the radiator removal) and did the work professionally and efficiently.

Kate K.
Mar 2019
5.0
Yes, I recommend this pro
$390,000
We had an excellent experience with Tim. When our old water tank failed, Tim responded quickly to our call. He provided detailed quotes for installation of a replacement tank and also for an on-demand water heater. We were impressed with Tim's professionalism and knowledge. We chose the on-demand heater, which was a more complicated option. He and his team ran the new larger natural gas line and electrical wiring; mounted the new unit, added a the new roof vent and had the system up and running within 24 hours of our original call. Tim's team also fixed an unrelated issue with our gas stove installation and resolved an issue had been having with our sprinkler system's well. We were more than satisfied with his work.

William J.
Feb 2019
5.0
Yes, I recommend this pro
Replaced old water heater with new tankless system. Great work. Would definitely hire again.

Shawn R.
Aug 2018
5.0
Yes, I recommend this pro
$26,500
Mr. Fitch was very responsive, gave me a few options that would benefit me in the future. I liked that alot. Mike the tech that came out was knowledgeable and efficient. He was in and out in no time. I really like this company and will use them again.
Response from

"Thank you Mr. [Member Name Removed]"


Angie C.
Aug 2018
5.0
Yes, I recommend this pro
The water heater was installed the day after I telephoned. I was going to get an estimate from Atomic plumbing also but still have not received a call back and I have had the new water heater for a couple of days.

Rens D.
Jun 2018
5.0
Yes, I recommend this pro
$23,000
Great service. Arrived within an hour of calling and Immediately fixed the problem. Polite and professional.

Henry P. B.
Apr 2018
5.0
Yes, I recommend this pro
$125,000
Tim came out the day I called to get our water heater working again. He found some issues with the original installation and came back the next day to fix the problems which improved the water heater's capabilities and made the ventilation secure and safe. I would highly recommend for any Rinnai service issues.
Response from

"We were happy to get your unit up and running again for you. We were able to prevent future damage to your home by reinstalling the venting properly at the roof line and also kept the home safe from pumping anymore carbon monoxide into the attic area of the home. The gas line adjustment will also help the performance of the water heater. Thank you for the opportunity to serve you."


William J.
Dec 2017
5.0
Yes, I recommend this pro
$400,000
Had a water heater leak, found it on a Sunday. Called and they responded immediately. Had a crew in the next day to remove the old tank and upgrade the system. They did a fantastic job, dealing with some unexpected issues along the way. So far no problems with the system, install, or follow up. Highly recommend anyone needing a replacement or an upgrade give Fitch a call.

Kirby W.
Oct 2017
5.0
Yes, I recommend this pro
Excellent! Showed up on time, provided excellent service and a very quick quote. Waiting on HOA to approve.

Kirby W.
Sep 2017
5.0
Yes, I recommend this pro
...

Hugh S.
Jul 2017
5.0
Yes, I recommend this pro
Did a great job. Were on time and did a great job removing the old heater and installing the new system. Did a great job in cleaning up the job site before they departed.
Response from

"Thank you Mr. [Member Name Removed] for your patronage and appreciation for the extra efforts we put forth to please our customers."


Dave J.
Jul 2017
5.0
Yes, I recommend this pro
Excellent work. Recommended highly.

Myrna A.
Jun 2017
2.0
$20,000
Job Performed wasn't commensurate with the price we paid. Job details to be performed were good in print but quality of service is poor or below standard. I will not recommend this plumbing company or handyman to anyone. Mr. Tim who is the owner promised me to get back to me to repair a faulty shower strainer (hot water side) but I waited for almost 2 weeks and never give me the courtesy to let me know if he can do the job or not so I can hire somebody. Mr Tim who owned FITCH is not a professional businessman, Angie's List need to take Fitch out of their list.
Response from

"Mr. [Member Name Removed] paid for a plumbing inspection and a tank water heater flush. He was having hot water pressure issues. The water heater was flushed, all of his visibal plumbing look in good shape. Upon completion of the flush and inspection, there were still hot water pressure issues. It was determined that the shower cartridges were filled with debris. I gave him a price to replace these cartridges at a reduced rate, once I could find them as a separate job. The homeowner didn't know that I had to go out of town for a bit unexpectantly. I wish I would have called him but I didn't think about it during the family emergency. When I arrived back in was i able to find the parts, finish the repairs and make the customer happy as promised. I even did a little more work to his shower heads throughout the house to help increase pressure at no additional charge. He apologized for the horrible review, due to the circumstances and mentioned that he would correct the review, but was deployed directly after the work was completed. So I assume he wasn't able to. Unfortunately time and unforeseen occurances befall is all, Im glad that his families plumbing is back to normal."


Joe T.
Mar 2017
5.0
Yes, I recommend this pro
$390,000
Installers were professional and offered good solutions to installing the new gas and water lines. They also did not want to accept payment until the gas company replaced the meter which I appreciated.

Joe A.
Feb 2017
5.0
Yes, I recommend this pro
$460,000
the initial discussions with Tim were very informative. Tim then came to the house making sure the layout matched my expectations. Installers came out a couple of days later. Installers were friendly, courteous and did a fantastic job! When working in the house, they wore booties on their shoes. Cleaned up their work areas. Quality of installation was superior. I would highly recommend this company. Good price, great product & workmanship.

Elsa M.
Feb 2017
5.0
Yes, I recommend this pro

They did an excellent job. They were punctual and fair priced. Their responsiveness was excellent. I dealt with Tim directly.


PAUL C.
Jan 2017
5.0
Yes, I recommend this pro
$15,000
Fitch Specialties LLC was great. I was really happy with the service and will use them again.

Matthew D.
Dec 2016
5.0
Yes, I recommend this pro
$120,000
I called around for a quote on a 50 gallon gas heater replacement. Tim Fitch was available to do the work that morning, and gave a competitive price quote. He also gives a 10% discount to Angies List members, which is nice. The work was done on time with quality materials and workmanship. I also had a minor plumbing issue in the house that Tim Fitch was able to repair during the visit at an additional nominal charge.

Laurence D.
Nov 2016
5.0
Yes, I recommend this pro
Tim and Ray from Fitch Specialties came in and corrected the situation and also pointed out some faulty installation procedures that the builders installers had made. The main one was the condensation line running outside from the unit was too small, and that was why my line was freezing during cold weather. They put in a larger pipe and shored up the water tank that the installer left dangling in the air.

Janell B.
Nov 2016
5.0
Yes, I recommend this pro
$120,000
I searched Angie's List and found several companies with A ratings but some not so great reviews. However, Fitch Specialties had a lot of A ratings and consistently great reviews, so I contacted them. Tim was out of the office but we were able to communicate via text and he gave me a quote and answered all my questions. His crew was able to come out within an hour of my first contact to install a new hot water heater! Everything went smoothly; Mike and Ray know what they are doing. I had some questions after the install and Tim responded quickly. I can tell he and his guys care about customer service.

Chris S.
Jul 2016
5.0
Yes, I recommend this pro
$465,000
Outstanding. They showed up on time as scheduled and completed all of the work before the end of the day. The installer took the time to make sure i knew where all of the electrical and gas connections were installed and showed me how to operate the timers and regulate the water temperature. In addition the owner followed up to ensure everything was working to my satisfaction. If you are thinking of installing a tankless water heater these are the pros to go to.

Karam H.
Jun 2016
5.0
Yes, I recommend this pro
unknown

Adrian J.
Jun 2016
5.0
Yes, I recommend this pro
$103,500
I had been without hot water for almost  weeks.  I called several contractors 2 scheduled and never showed and one never called me back.  I saw Fitch on Angies list and thought i might give them a try.  I didnt expet much.  I WAS AMAZED.  From the time I contacted them they were nothing short of professional.  I never expected them to be able to come the same day.  He said to me I will be at your house at a certain time and he kept his word.  He explained what he was going to do and did exactly that.  No bs no runaround.  He was prompt curtious and on top of that he did a fantastic job.  I HIGHLY recommend them for any plumbing needs.  As a new home owner I can tell you I felt completely at ease with the above board service.and professionalism.  They will be my first and only call for plumbing from now on.
Showing 1-25 of 65

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Fitch Specialties LLC is currently rated 5.0 overall out of 5.
Fitch Specialties LLC accepts the following forms of payment: CreditCard
Yes, Fitch Specialties LLC offers free project estimates.
No, Fitch Specialties LLC does not offer eco-friendly accreditations.
No, Fitch Specialties LLC does not offer a senior discount.
Yes, Fitch Specialties LLC offers emergency services.
No, Fitch Specialties LLC does not offer warranties.

Contact Information

2481 Box Elder Rd, Suffolk, VA 23437

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