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Zerorez DC Metro
Carpets or Rugs Clean at Home, Water Removal Recovery Service, Carpets or Rugs Clean Offsite,
About us
We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!
Business highlights
Se habla espanol
10 years of experience
Services we offer
Carpet Cleaning, Grout Cleaning, Upholstry Cleaning
Amenities
Free Estimates
Yes
Reviews
4.724 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 4% | ||
| 8% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-24 of 24 reviews
RICHARD L.
Oct 2024
Carpets or Rugs Clean at Home
One stain remained after.
Response from Zerorez DC Metro
"Thank you for sharing your feedback and review. We regret to hear that you were not completely happy with the service provided. We offer a 30 day workmanship guarantee. At your earliest convenience, please contact us so that we can evaluate how to make this right."
Aracelis W.
Aug 2024
Carpets or Rugs Clean Offsite
This company was very professional yet friendly. They did an excellent job on an area rug that had been in storage for a long time. I was very satisfied with the quality of their work right down to their delivery personnel that returned my rug after cleaning. I won't hesitate to recommend them to my friends and coworkers.
Rhiannon F.
Jun 2024
Carpets or Rugs Clean at Home
We have 3 dogs and a teenager. They got out every single spot and it looked so good
Donald D.
Jun 2024
Tile & Grout Cleaning
Zerores was responsible and did an excellent job on stripping, cleaning, and resealing our stone tile floor.
Renate A.
May 2024
Carpets or Rugs Clean at Home
Clean and neat
Sarah J.
Apr 2024
Carpets or Rugs Clean at Home
Best service ever I had seen. Very punctual, and also very safety. They always made sure the place was clean afterward.
Dennis T.
Mar 2024
Carpets or Rugs Clean at Home
I was very pleased with the carpet cleaning services provided by Zerorez. The technician arrived on schedule and was very clear to point out some high traffic areas that he thought needed extra work. Iâ m pleased with how the carpets turned out.
Gabrielle G.
Feb 2024
Carpets or Rugs Clean at Home
Great job. Showed up in a timely manner and easy to schedule
CarolynF P.
Nov 2023
Carpets or Rugs Clean at Home
This company was great to work with and our carpets looks wonderful.
Zalmi N.
Nov 2023
Carpets or Rugs Clean at Home
That I recommend Zerorez Is it reliable professional company will keep Road competent staff
Caroline R.
Oct 2023
Google Review
Early to arrive as super professional. They did a great job!
Sharon W.
Feb 2021
Carpets or Rugs Clean at Home
I had a fantastic experience using their service. I would recommend them to friends and family without hesitation.
Cindi P.
Jul 2018
Carpets or Rugs Clean Offsite
Top notch service. Gave me the option for an earlier than scheduled time. The technician was extremely courteous, discussed the process and what to expect. The overall cleaning way exceeded my hopes and expectations.
E M.
Jun 2018
Carpets or Rugs Clean at Home
Harrison was there working less than an hour. Spots and dents remain. May be the carpet, but hoped for a bit more.
Response from Zerorez DC Metro
"We are sorry that you are anything less than 100% satisfied with our service. We guarantee our work for 30 days and would love to send a technician back to go over any areas of concern. Please give us a call at 703-382-1221 to discuss your concerns and schedule a re-service with us at your earliest convenience."
Joyce O.
Jun 2018
Carpets or Rugs Clean at Home
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Patsy P.
Jun 2018
Carpets or Rugs Clean Offsite
They were very courteous and knowledgeable. I had three Middle-Eastern carpets cleaned and the colors just popped. The also cleaned a sofa and two chairs which look soooo much better.
Shari F.
Jun 2018
Upholstery and Furniture Cleaning Service
The service men were very courteous and easy to work with, and they were careful to test the fabric before proceeding. Very honest and knowledgeable. Having said that, when setting up an appointment, you MUST tell the scheduler what kind of fabric you have on your pieces. Our loveseat and couch were of a cotton fabric which could not be cleaned with their cleaning solution.
Response from Zerorez DC Metro
"Thank you for the feedback, we will update our process to address this issue."
Jason
May 2018
Carpets or Rugs Clean at Home
Very professional, on time, and easy!
Terry C.
Mar 2017
Carpets or Rugs Clean at Home
Tech was professional and knowable and was very satisfied with the service.
Linda C.
Jun 2016
Luis was professional and completed the job promptly. Thanks again.
Sandy B.
Feb 2016
Upholstery and Furniture Cleaning Service
Luis and team provided really great service. They are nice people and completed the work as promised.
Eddie C.
Jan 2016
Commercial Carpets or Rugs Clean Offsite
John was great. He was early and really took the time to do the job right.
Marilyn H.
Oct 2015
I liked the green approach - nothing harmful was left in the duct work. They were prompt and professional - the owner of the company did the job.
Bob C.
Oct 2015
Carpets or Rugs Clean at Home
Professional folks, great attention to detail. The technician was very knowledgeable about his service and took his time, did a great job. This process is different from any other carpet cleaning service I've ever seen. I like the idea of not having any chemical residue on the carpet that our newborn grandson will soon be playing on. I will use this company again in the future
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Zerorez DC Metro is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 4:00 PM
Sunday: Closed
Yes, Zerorez DC Metro offers free project estimates.
No, Zerorez DC Metro does not offer eco-friendly accreditations.
No, Zerorez DC Metro does not offer a senior discount.
No, Zerorez DC Metro does not offer emergency services.
No, Zerorez DC Metro does not offer warranties.