Virginia Tire & Auto of Cascades

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The price is all over the map but their pricing is very competitive and  we really enjoy working with them. Always up to our standards, it is well prices so it is good value there ad they are really easy to work with.

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They were very good.  It was fine.  It is very nice and clean.  They're local and cheap. 

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That was the last time they ever worked on my SUV and that was because we didn't have time to go anywhere else. We had decided not to use this service center after having very expensive and lengthy repairs done, only to have the same issue less than a year later. It was very hard to communicate with them because many of the service reps have a and quot;I know more than you doand quot; attitude! My husband decided to have the 2nd repair done elsewhere and wouldn't you know, the exact same parts and the exact same repair was less expensive by almost HALF! The mark up on their parts is close to 300% and the work and customer service that we encountered is just awful. We do not recommend this service center and no longer use it.

Everything was fine. Everything there was good except for the speed. They did the mostly service, I know because may be they were busy. For convenience and location for me, I like it but for just a quick in and out, that's not a place to go.

People at Virginia Tire are very friendly, courteous, and very neat and clean in appearance. The wait area is spotless as well as the entire store area. We've had oil changes, state inspections done over the years and have no complaints. Their hours are customer "friendly" and, if needed, they do have a shuttle service.

The mechanics accessed the leak and repaired it.

We've used them regularly for service and maintenance; we've used them for years. They offer competitive pricing and have discount coupons available. My wife had a need for a couple new tires and they performed this service. You don't need an appointment and they are very prompt and you don't need to wait too long. They have a very nice waiting room.

There was one job we were not happy with and they fixed it quickly. There was an issue with a brake fluid leak. We brought it back and they fixed it quickly. I have a very old Jeep and they detected some things such as the water pump and several other things that they recommended to be replaced. I was very appreciative that they were not pushy or insistent and I find them to be very honest. They offer competitive pricing.

They're professionalism and prices are why I continue to go back. The prices are fair. Scheduling is very flexible. They also have a shuttle, which makes my life easier.

There were no issues. Every time I go there they are accommodating with getting me in as quickly as possible and they're very efficient. Their technicians appear to be well trained. I would recommend their service to others.

They're close to where I live. It turned out well. The technicians and staff are pleasant. They seem to do a good job so I will continue to use their services.

They seem professional and the siting area is clean and comfortable. Their prices are comparable. We get coupons and their location is convenient to our house.

I think they offer fair prices. We've used their service before for a safety inspection, etc. For both visits I walked in and they were able to accommodate me very quickly. I would recommend their service to others.

The estimate on this part was high and we discovered this because we called the Toyota dealer is Leesburg and discovered it was less expensive there by about $100. Virginia Tire and Auto was willing to match this price. I took it back in for the emission inspection after the repair and the check engine light came on again because they had disturbed one of the hoses and needed to have it back again and they repaired the hose. Then, they forgot to perform the emissions inspection and I needed to bring it back in a final time for them to do this. By the time they got it done we had 1-2 days to go to the BMV to get the emissions stickers. We have been happy with them over the years but they really dropped the ball on the this experience. They did allow us to use coupons but this was nothing out of the ordinary. They did offer an apology and have a courtesy van but nothing was really done to try to make the situation right . We may use their services again because we have good experience with them in the past. The van driver was very personable.

The techs are knowledgeable and friendly. Their prices are reasonable and they don't try to sell me things I don't need. They also offer coupons and specials. There is never a problem scheduling appointments. You can go on-line, call or just stop in. They offer price matching and offered this for the installation of and the tires themselves. This facility is clean, roomy and welcoming.

I've used their services for quite some time. The employees are friendly and, in general, capable. I did have one issue where a newer employe had changed my tail light bulb with the wrong bulb and this was frustrating but they did take care of it.

Very fast service, nice waiting area, found a problem I didn't know existed and fixed it before I left!

they found an out of function fog light and tail gate light. Repair done correctly with no problems. But it should be recognized that the repair was relatively simple.

It went wonderful. They were quick and the waiting room is very nice with a big screen TV and a keurig machine with all kinds of coffees, tea, and hot cocoa. Took about an hour.