M&M Professional Landscaping Inc
About us
We are a family owned and operated landscape company that has been in business since 1989. From very humble beginnings, M&M Professional Landscaping has grown to be one of the premier landscape companies in Northern Virginia. The company was founded in 1989 by Trent Morris while he was in high school. Based out of his parents garage, he would mow lawns every day after school until it was dark. What started as a small handful of houses on his parents street in McLean soon became many properties spread out across McLean, Great Falls and Vienna. Clients recognized Trent’s drive to provide a superior level of service at an affordable price. Although the company has grown tremendously over the past 25 years, not much has changed. We still strive to provide the same level of quality and customer experience that made Trent successful in the beginning.
Business highlights
36 years of experience
Services we offer
& Treatment, Basement Remodels. Plowing, Decks, Drainage Systems, Fencing, Fire Pits, Fireplaces, Irrigation Systems, Patios, Pergolas, Pool Designs, Relocation, Salt, Sand, Screened In Rooms, Walkways, Water Features
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.267 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 66% | ||
| 15% | ||
| 4% | ||
| 4% | ||
| 10% |
Showing 1-25 of 67 reviews
V T.
Jul 2021
Buyer Beware!! We worked with M&M Landscaping to install 5 large hornbeam trees. We originally wanted arborvitaes but the owner insisted these trees were a better option. In hindsight he just wanted to sell more expensive trees. The trees cost $1500 each. Within 2 years the trees started to die. We watered them using our irrigation system so we were very confused as to why this was happening. We had a professional arborist take a look and he said when the trees were planted the roots were not handled properly so they could anchor themselves into the ground. He gently shook the trunk of each tree and they were all ready to fall. Since they weren't installed properly the roots essentially continued to coil around the base and eventually choked the tree to death. I contacted the owner of M&M Landscaping Trent and he promised to come over to see the trees. Then after two weeks of not showing up he asked for pictures. I sent them immediately and he went completely silent. He won't return any of my messages. Horrible company and horrible customer service. They just want your money. Do yourself a favor and stay away!!
Mac S.
Feb 2020
We had chronic problems with flooding during heavy rain with our concrete slab driveway. We contacted M&M after seeing their driveway work at other homes in our neighborhood. Trent came out and after assessing the driveway area, recommended that we regrade behind the driveway to allow proper drainage. Also provided estimate and timeframe. Long story short...we hired M&M to replace our 50+ y/o concrete slab driveway with more attractive pavers, regrade the yard behind the driveway, and re-landscape the surrounding area. On time / on budget...very satisfied with the work and the work crew. Would hire them again for future work.
Norma M.
Feb 2020
Perfect. The teams arrived on time and worked hard every day. Everyone at the company—from the people doing the work in my yard, the receptionist/scheduler to the owner of the company were polite, professional and went the extra mile to make sure the project a went smoothly and that I was satisfied.
Aaron J.
Oct 2019
My backyard was an uninhabitable wasteland. Seriously, it was a mess. I wanted to find a single company that could turn our space into a dream backyard. And I found it in M&M. Trent has an incredible vision and his various crews were thorough, responsive and hardworking. I could not be more happy with the results. My family loves our beautiful deck, sports court, flag stone patio, stone steps and landscaped yard. If you need an outdoor project (big or small) look no further than M&M.
Frank S.
Aug 2019
Nothing but praise for Trent and his team. Neighbors have all complimented the work with one neighbor copying the new walkway and another planning to do so.
Peter D.
Nov 2017
The process was spectacular. Trent and his teams were punctual, reliable, professional artisans. Trent was personally responsive and eager to ensure we were 100% satisfied which we absolutely were.
Kate L.
Jun 2017
After about two years, the mortar in the fire pit began to crack and separate and eventually led to huge cracks all around. It took an enormous amount of effort on my part to have them return to attempt to repair the areas. Finally they filled in the cracks with more mortar and it looked better... However, after about 2 more years, it happened again, only worse The fire pit appeared to be coming apart. AGAIN it was quite the challenge getting them to come back out. (numerous emails, phone calls etc. (I have been told by an expert that you should not use cinderblock as a foundation for a fire pit because it is so porous and will expand and contract with extreme temperatures. The fire pit should have been built with more solid stones). They finally returned in June of 2014 to replace the fire pit. At that point, it was a crumbling mess... (see two photos below - in the photos, the fire pit is wet) Now here I am again three years later with the pit falling apart AGAIN and I know from experience, this will get much worse) Trent the owner reuses to even acknowledge my emails and calls, though his receptionist is very pleasant. I firmly believe their model for customer service is "Ignore them, and hope they go away". I have over a year left on my warranty and I can't seem to get a product that lasts more than three years.
Response from M&M Professional Landscaping Inc
"You insisted that we install "vents" in the firepit for "airflow", although we advised against this. We informed you that by opening the walls of the firepit, the exposure to the elements and freeze thaw cycle would compromise the masonry, leading to cracking. These "vents" are clearly visible in all of the pictures that you have posted on social media including google, facebook, houzz and the BBB. You insisted so we installed these "vents" against our better judgement. We have never built a firepit this way, recommended against building it this way, and will never build it again this way in the future. To date we have built over a 100 firepits and this was the only firepit we have ever had fail in any way. The "vents" you advised and directed our teams to install are the reason your firepit has failed. We have informed you of this and you are aware that it was your "engineering" that caused the failure. In spite of this we have honored our warranty and fixed your firepit. It has now been 9 years, and you are blasting us on social media after we have fulfilled our agreement with the warranty of your custom firepit."
Kristin G.
Aug 2016
Trent was very responsive and was prompt in responding back to our request. He came over at the appointed time and gave us an estimate. The guys who worked on site were absolutely fabulous - professional, and hard workers. Very pleased with the end result!
Response from M&M Professional Landscaping Inc
"Thank you for your review!"
Nancy G.
Jun 2016
The original installation was August of 2015, and now in June of 2016 I have suffered ill health (and a visit to the hospital) due to the stress this has added to my life and I still have two dead trees. If those two trees had not died I might be singing a much happier tune about this firm, but they have disregarded me and my requests for professional customer relations for nearly a year. While the plan was quite good and the installers were quite neat and careful, I will never do business with them again and would never recommend this company to anyone!
Response from M&M Professional Landscaping Inc
"We are sorry that you are unhappy with our firm. You have informed us very well of that since you have posted your negative reviews on Facebook, Houzz, Google and Yelp, in addition to Angie's List. We use nothing but the highest quality plant material from our vendors, so your claim that we planted "ill" trees in the first place is incorrect. We have attempted to resolve the issue with you, but you were unwilling to compromise from your demand that we reimburse you for the trees, even though the agreement that you signed states that we will replace them."
Anthony D.
Mar 2016
unknown
Lyn S.
Jan 2016
We were not high priority on this company's list. There were several weeks this past year when we did not receive mowing service even after I called. When rain prevented service on our regular day, they did not provide service on a subsequent day, when weather allowed service.
And we were supposed to have our lawn fertilized by early November. They finally got to us in January. January. The ground was frozen. I had called in November and December. They promised to get to us soon, but stated removing leaves was their priority. (Not mine. I didn't pay extra for this service). Again it didn't happen until January.
Tracey S.
Dec 2015
The technician who performed the work did a fine job.
The Service Rep however was not responsive to my calls after the contract was signed. In speaking to the staff at the main number, I was confident that my service rep was never in the office--like he was a subcontractor for them. I could only get him if I called a personal number. The work was supposed to include reseating/cementing 3 additional posts. Because with the few repairs they did, the fence looked okay; they never cemented in the additional posts, yet I was charged for the full price.
I had made it very clear that I needed to be called in advance of any work in my yard. The first visit for the technician to look at the job, I was given notice. After many weeks of no call saying when they were coming to actually do the work, I looked outside and realized they had already been there....no notice, and no follow-up about the job.
My husband wanted me to call and ask for a price reduction since the contracted job was not done, but frankly, it was so hard to reach the service rep that I opted for a bad review vs wasting my time trying to reach him.
FAUSTINE W.
Oct 2015
unknown
Ryan G.
Sep 2015
NEVER, EVER USE THIS COMPANY FOR LAWN MAINTENANCE. Talked with Chris first who was a nice guy. The lady at the office was nice as well. However, it's not easy to find someone at the office to take your call. The price is very high compared with what they done. And they charged me for service items their workers did not do. The manage yelled at me in the email, saying that the worker did the job because he was on site. However, we were at home that day and saw what they had done. I ended up paying the fee and moved on because it's a waste of time talking with a contractor who lied about what they did.
Response from M&M Professional Landscaping Inc
"Our records showed that we were in fact at your home and did perform the services in question. The manager was not yelling at you and was in fact quite nice, however his message was sent in all caps which was why you may have interpreted that as "yelling at you". He had a habit of doing this and for that we apologize. We also gave you a refund for the services in question."
AMY B.
Aug 2015
unknown
Response from M&M Professional Landscaping Inc
"Thank you for taking the time to post a review. We greatly appreciate your business!"
Michael R.
Aug 2015
unknown
Marilyn L.
Jun 2015
.
Thomas W.
May 2015
Our primary point of contact at M&M was and has been Chris Wright.
Chris is extremely professional and a joy to work with. At the start of this most recent project he presented us with his vision along with a detailed rendering of what everything would look like upon completion. We just did our walk through today and it everything looks great.
Start to finish the project took probably 6 weeks, but that was expected and there were some delays due to weather.
Throughout Chris was responsive to questions and helped keep us posted regarding progress.
I would recommend M&M to anyone considering a landscaping project.
Chris is extremely professional and a joy to work with. At the start of this most recent project he presented us with his vision along with a detailed rendering of what everything would look like upon completion. We just did our walk through today and it everything looks great.
Start to finish the project took probably 6 weeks, but that was expected and there were some delays due to weather.
Throughout Chris was responsive to questions and helped keep us posted regarding progress.
I would recommend M&M to anyone considering a landscaping project.
Response from M&M Professional Landscaping Inc
"Thank you for taking the time to post a review for us. It was a pleasure working with you guys! Everything came together just as we had envisioned and I hope you guys enjoy your space for years to come! -Chris"
Arik B.
Feb 2015
unknown
Response from M&M Professional Landscaping Inc
"We are sorry to hear that your experience with our company is now considered regretful. We strive to make all of our clients happy, and as you can see from the feedback on Angie’s List, we are successful a very high percentage of the time. Angie’s List provides M&M with many strong referrals, so we take your recent negative review very seriously. After reviewing e-mails sent to M&M, it seems as though you were very happy with your landscape at the end of the initial installation ($75,000) and even signed up for additional work! On 12/18/2012 you wrote an email to Shannon stating “We have been extremely pleased with the work and service and think it would make sense to have your crews to continue to maintain the property in the future provided the pricing is competitive.” This is why your recent post on Angie’s List has us confused; it seems that you were very happy with your project and then 2 years later such a negative review surfaces. If you really believe that we deserve an “F” rating, then why did you sign up for a maintenance program once the project was completed? Clients such as yourself that sign up for maintenance programs after the installation project has been completed are generally very happy clients. Regarding your maintenance review, we understand that you were ultimately not happy with the level of service provided for your property. However, from the beginning of your signed maintenance agreement until present, M&M Lawn Care has not received a single payment towards your landscape maintenance services! Being put into this situation there were times we were faced with a decision to either service a nonpaying customer’s property or to service a paying customer’s property. Some might describe this as spotty service, but most reasonable people would understand this as a sound business decision. Honestly, we were taken aback to find a negative review for services which have never been paid for. We continued to service your property because we want all of our outdoor spaces to flourish! Within your review you had referred to your irrigation system as being “low-quality”. I can assure you we use the same high quality brand name parts, such as Rain Bird and Hunter, that other respected irrigation installers trust. If there was a mechanical issue with your system this is the first we have heard of the problem. We reached out to you 2 weeks ago about this, so that we may rectify the problem but still have not heard anything from you. And lastly, in response to your comment to our price point being high “about equal to the best providers out there”, we would like to respond and say that we are one of the best providers out there and our other reviews would reflect that."
Michael K.
Dec 2014
Design is complete. Actual work to be accomplished in early spring.
Response from M&M Professional Landscaping Inc
"Thank you for taking the time to post. We are looking forward to getting started!"
Michelle G.
Oct 2014
We were very impressed from the beginning with the patio and landscape design we were shown. And, once the job was done, we were amazed at the beauty and elegance of the final product. Our house is now complete! Trent and his crew worked very hard and diligently to give us the most beautiful patio in the world. Thanks guys!!
Response from M&M Professional Landscaping Inc
"Thank you for taking the time to post a review! We hope you and your family enjoy your space for years to come!"
Dianne P.
Oct 2014
We contacted several companies to get an estimate on installing a paver walkway in our frontyard. Mand M provided us with the best design and Trent was the most knowledgeable, so we chose to move forward with them. They removed the concrete sidewalk that we had since we bought our home and replaced it with a paver walkway curving from the driveway to our front door. The project took about a week, and Trent was there every day to oversee the work. The cleaned up the site everyday and the foreman was very friendly. We have gotten many compliments on our new walk! We highly recommend Mand M.
Michaeline Y.
Oct 2014
We contacted M&M because one of our friends had work done by them and had a great experience. Although we were not in the area that they work, we contracted with them to complete a master plan. They provided us a detailed plan including a planting plan and hardscape layout. My husband and I had some ideas for our yard that they were able to incorporate creatively. We are currently contracted with another company to implement the work and we could not be more happy with what we see so far.
Myrna H.
Oct 2014
As we have a rather large yard around our entire home, they had to hand dig under the paver walkways in several places. And, in Virginia's hard red clay...it was quite an endeavor! Also, they ensured the many potted plants on back patio and hanging baskets, had the proper technical watering installation for full water coverage. May I add, with the most up-to-date irrigation control box easily accessible and to manage. We are very pleased with the quality of service and workmanship. A First Class job! Highly recommend Mand M!!
Response from M&M Professional Landscaping Inc
"Thank you for taking the time to post. We really appreciate your business!"
Taylor C.
Oct 2014
Trent Morris and his team @ Mand M Landscaping, designed and installed a complete backyard oasis for my wife, and I to enjoy. Trent was very knowledgeable about the project and listened and communicated all the details of the project with us. He provided and 2D and 3D design that helped my wife and I visualize and understand the project. Trent provided a proposal for installation, The price was fair and the proposal was very detailed. We hired Mand M landscaping and installation of the project started two weeks after we signed the contract. The project was completed on time and everything was covered. The project was effortless for my wife and I, Trent and his team executed everything from the design phase to installation. After dealing with such a great company we hired Mand M to maintain our landscape and preform monthly maintenance. I highly recommend Trent and his team @ Mand M Landscaping, they created an outdoor space for my wife, kids and I to enjoy. Thank you Trent and the Mand M staff.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
M&M Professional Landscaping Inc is currently rated 4.2 overall out of 5.
M&M Professional Landscaping Inc accepts the following forms of payment: CreditCard
Yes, M&M Professional Landscaping Inc offers free project estimates.
No, M&M Professional Landscaping Inc does not offer eco-friendly accreditations.
No, M&M Professional Landscaping Inc does not offer a senior discount.
No, M&M Professional Landscaping Inc does not offer emergency services.
No, M&M Professional Landscaping Inc does not offer warranties.