Doris Custom Design

Wonderful. Contacting them again for my kitchen.

Doris is a true professional, she arrived at my home ready to take down the details of what I wanted to have done. She took notes, a few days laters she provided a detailed sketch of the rooms and plans for the drapery and bedding I planned to have made. With the sketching she also provided the detailed line items of the cost for materials, start-up cost and estimates for completion. On the day of installation Doris and her crew came prepared and the installation was seamless as you will see in the pictures the drapes and bedding turned out beautifully. Thank you Doris for providing a phenomenal service, I will definitely be using you and your team for future services.

It was a pleasure dealing with Doris. All along the process, Doris was courteous, professional and prompt. She came in for the initial estimate on-time and provided us with a nice design that we liked. She then followed up with her estimate - which is what we ended up paying. No extras or overages. Met us at the local Calico shop to select the fabrics - and as others have mentioned earlier, passed on her discount to us. Her crew came in on the installation day and installed the drapes and blinds as promised. She was there with us all through the process. We enjoyed working with Doris on this project. Just delayed in writing this review... Doris is a rare find in this field. We would not hesitate using their services again for our other projects.

The overall experience was excellent. I was kept informed throughout the day via e-mail of when they would arrive, and Doris was very apologetic about the delay. Doris and her assistant are clearly very knowledgeable about draperies and installation and did a fantastic, professional job. They advised me how best to take care of the drapes. I would not hesitate to recommend them and am considering using her services in the future to make drapes and a duvet cover for my bedroom.

Fantastic! It all went very well, I love all my drapes however Doris does it all drapes, pillows, seat cushions. I am now in my second home and getting curtains done in my new house as well.

Doris's website said she would make window treatments from customer's own fabrics, which is what I was looking for. I had fabrics purchased to go with my bedroom intending to make the shades myself but decided to have someone else do the work. Doris came to my house, arriving promptly as scheduled. She is a delightful and friendly person. On the spot I decided to also have her create a roman shade for my kitchen french-style door and to have her and her team furnish/install other window treatments such as blinds and shades to replace the 30-year old aluminum blinds and the ancient window shades in other rooms in my house. She promptly sent me estimates for these treatments, which I accepted. She represents Hunter/Douglas, which is pretty much top of the line, they work like a dream and I think they're definitely worth the $$. Doris kept in touch with me throughout the ordering and manufacturing process, and arrived as scheduled for the installation appointment. She said it would take only 2 l/2 hours to install everything. She came with her install team and supervised everything, but her team is also neat, friendly, competent and hard-working. They moved what needed to be moved, and put everything back and cleaned up. They got everything up and in perfect working order within that 2 l/2 hours. I don't anticipate needing any new window treatments for awhile but I have no hesitation recommending Doris Custom Designs. She and her team also make custom fabric cushions, pillows, duvet covers, etc. (but not bedspread/quilting), FYI.

The drapes and hardware are absolutely stunning and clearly professionally made and installed. The fabric Doris helped us choose drapes well and has a lovely sheen and texture. The fabric is wonderfully tailored while still having a soft look. Doris was very professional and pleasant at every step of the way. Custom-made drapes are an expensive project, and she helped us out with this by getting us to a 25% off sale at Calico Corners. She provided excellent advice on fabric, materials, and a drapery style that is attuned with our taste. The project was done in a very reasonable amount of time.

Went great. Doris and her installers were always on time. Doris always responded promptly. Very professional reliable and organized.

Doris Custom Design is a very patient group. I was not exactly sure of what kind of draperies I wanted on my bare windows, and Doris was willing to hold my hand through the entire process. After guiding me through the decision process, I was impressed by the high level of workmanship on the finished product. Doris' team came on time to install quickly and professionally. It doesn't matter where you go, custom drapes are never cheap, however the quality and service that Doris Custom Design provides is worth every penny I paid.

She came out and measured and quickly turned around the job for me. I plan to work with her for some window coverings in my kitchen.