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Culligan of Northern Virginia
Acoustic Ceiling Tiles - Install, Major Home Repair (General Contractor), Plumbing for a Remodel or Addition - Install,
About us
Culligan has been helping solve water problems in the Washington/Northern Virginia area for over 70 years. Whether you are battling hard water, smelly water, iron staining, sediment, discoloration or poor taste, Culligan has a solution that's right for you. We offer a full line of water softener and drinking water products for both residential and commercial customers. Additional Service Areas: Prince George, Richmond City, Arlington, Calvert, Charles, District of Columbia, Fairfax, Loudoun, Montgomery, Prince George’s Prince William & Saint Mary’s County.
Business highlights
Emergency services offered
90 years of experience
Services we offer
Water Tests. Coupons & Specials. Service & Repair. Walter & Salt Delivery.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.821 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 52% | ||
| 10% | ||
| 19% | ||
| 5% | ||
| 14% |
Showing 1-21 of 21 reviews
James M.
Apr 2016
There were no problems and there hasn't been any problems since it was installed.
DON B.
Oct 2015
unknown
Bruce O.
Oct 2015
Culligan was great. Jamal came out and did a water test and explained the options and made a product recommendation to I selected. They installed the system within a week and the installer did a great job of getting the system installed and set up and also took a lot of time explaining how the system worked as well. Only minor issue is that I was told they would come back in a couple of weeks to retest the water and have not heard from them yet and was told I would be contacted to set up being placed on their salt delivery route and have not heard on that yet either. But overall after two months systems works as promised.
Cheryl L.
Sep 2015
ating doesWe moved into this home with well water and a Culligan system already installed..The Culligan system was a filter, softener, and for some unknown reason a big blue polishing filter. The The Culligan folks simply couldn't accurately diagnose the problems with the overall system. It seemed that they were guessing every time. They repaired valves, changed media, back flushed many times. We replaced the pressure tank and still we had problems. Frustrating doesn't begin to cover it.
One day there was a Rainsoft door hanger on my door. I called them and they were fabulous. (The representative had been with Culligan and left when the quality of the products deteriorated.) They came out and checked our water. Worked with us to design an optimal system, gave us a price, and set an install date. They were phenomenal! The system uses less salt, our water is crystal clear, the pressure satisfies even my picky husband, they arrived exactly on time, did everything to clean up the plumbing mess from the old system, got rid of t he unnecessary blue polishing filter, and left the area spotless.
One day there was a Rainsoft door hanger on my door. I called them and they were fabulous. (The representative had been with Culligan and left when the quality of the products deteriorated.) They came out and checked our water. Worked with us to design an optimal system, gave us a price, and set an install date. They were phenomenal! The system uses less salt, our water is crystal clear, the pressure satisfies even my picky husband, they arrived exactly on time, did everything to clean up the plumbing mess from the old system, got rid of t he unnecessary blue polishing filter, and left the area spotless.
Kathy M.
Sep 2015
I called on 04/02 because our water softener had stopped working. Our water is unusable without the softener. I told them the situation and they gave me an appointment for 04/23. I told them that I could not use my water. They said they couldn't help. I called around to other places but because it was a Culligan, they wouldn't service it. Culligan of Northern Virginia was the ONLY one that would service my softener. So we waited. 21 days is a long time to go without the convenience of usable water. When he finally showed up, he fixed the problem super fast, but that was just a slap in the face. My toilets were ruined and I had been washing my family's clothes at a laundromat. So the next time my softener stopped working we went with a different system from a local company. They came out and looked at our situation, worked up an estimate and replaced the entire system faster than Culligan of NOVA could even show up.
Teresa D.
May 2015
unknown
JoAnne C.
Mar 2015
It went very good.
Peter J.
Feb 2015
unknown
Response from Culligan of Northern Virginia
"Thank you for your review on Angie's List. We truly appreciate you business."
Melonie K.
Jan 2014
We started the process with a sales call from Dan and quot;the Culligan manand quot; - very nice guy. He came to our home and performed a series water sample tests. These tests looked like the same tests you would see a pool life guard perform. The results showed a high level of minerals and chlorine. Not a huge surprise for our area given we are on municipal water. After some back and forth we decided to move forward with Dan and Culligan.
The installation went off without any major problems. They arrived at the agreed time and went right to work. Only negatives: the truck leaked coolant in driveway ( tech used towel to clean) and needed to go to home depot to buy a part to complete job. Both were very minor and the system is up and running and the family couldn't be happier with the result.
The installation went off without any major problems. They arrived at the agreed time and went right to work. Only negatives: the truck leaked coolant in driveway ( tech used towel to clean) and needed to go to home depot to buy a part to complete job. Both were very minor and the system is up and running and the family couldn't be happier with the result.
Response from Culligan of Northern Virginia
"Thank you for the review on Angie's List. If I can assist you in anyway please contact me directly. We truly appreciate you business. Richard I. Ingram General Manager 410-379-8043"
Kathy M.
May 2013
It went well except we had unusable water for three weeks before they're connections came here.
Response from Culligan of Northern Virginia
"Thank you for the review on Angie's List. I am very sorry it took so long getting your repair. We have been very busy, however, We try to prioritize our calls. Based on your reveiw we should have scheduled you much sooner. In the future please feel free to contact me directly: Richard I. Ingram General Manager 410-379-8043"
Wanda S.
Apr 2013
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Response from Culligan of Northern Virginia
"Thank you for the review on Angie's List. If I can assist you directly please contact me: Richard I. Ingram General Manager 410-379-8043"
Amanda P.
Apr 2012
We used them because we knew the name and my brother in California uses them. I don't know who else does a water purification system, but I am sure they are comparable. I do think they are a little over priced. The service is good and they call and remind you when it is time to change your filter.
Response from Culligan of Northern Virginia
"Member, Thank you for the review on Angie's List. If I can assist you directly please contact me: Richard I. Ingram General Manager 410-379-8043"
Susan R.
Apr 2011
Over all it went very well. They were polite, considerate and pleasant.
Response from Culligan of Northern Virginia
"Member, Thank you so much for your review on Angie's list. If you ever have a concern please do not hesitate contacting me directly : Richard I. Ingram General Manager 410- 379-8043"
Lorna G.
Dec 2010
The technician was rude.and scruffy He connected the water softener to the Radon out take pipe instead of to the water line and after that forgot to connect the water softener. He had NO IDEA what he was supposed to do.
Response from Culligan of Northern Virginia
"We purchased the Mid-Atlantic Culligan Dealerships Jan 3, 2012. I hope the member we give Culligan another opportunity. We pride ourselves on providing the best possible service at a competitive price. If I can assist you further please contact me directly: Richard I. Ingram 410379-8043"
Richard R.
Nov 2010
All went well, but the bad price. The whole job wasn't too standout...not worth what I paid. I wouldn't use them again.
Response from Culligan of Northern Virginia
"We purchased the Mid-Atlantic Culligan Dealerships Jan,3 2012. I hope the Customer will give us another chance. I am not sure what service was performed for $150.00. However I can assure the Customer we will continue to deliver the best service at the best price possible. Please feel free to contact me with any concerns. Richard I. Ingram 410-379-8043"
Diane F.
Jul 2010
Everything went smooth. It was a difficult job with not a lot of room to work in and they did a great job.
Response from Culligan of Northern Virginia
"Customer, Thank you for your review on Angie's List. Please feel free to contact me directly with any concerns. Richard I. Ingram General Manager 410-379-8043"
Carole B.
Jan 2010
I like Randy, the man, who comes out to work with us. We have just had some problems since the county inspected our water and things. I can't really criticize Culligan, however, because I am not sure if they rules have changed or what. It is just a matter of figuring things out. I have had good luck with Culligan. They came out when we had our reverse osmosis machine under the sink and replaced the filters in it. We have a service contract with them. Overall, I have been happy with them.
Response from Culligan of Northern Virginia
"Thank you for your review on Angie's List. Please let me know if I can be of any assistance. Richard I. Ingram General Manager 410-379-8043"
HEATHER P.
Oct 2006
The technician found a blown fuse inside the control unit and replaced it. Then he checked out/stirred the water softener. I don't know if it was working or not prior to this visit. Immediately upon his leaving I turned on water only to find it coming out reddish brown! I'd never had brown water and this was not the problem that I'd called them for! It was now past closing time so I called them first thing in the morning. I was told someone would contact me. I waited around ALL DAY, and they never returned my calls. I finally spoke to someone in the office prior to leaving for the weekend. I flushed the system a few times as they suggested and left for the weekend. On Monday I still had brown water. When I called they gave me a service appointment for two weeks away. I did not think that was acceptable, I asked to speak to a manager and one was not available. I kept calling and leaving messages, and a manager never returned my call. The office/management is unresponsive.
Response from Culligan of Northern Virginia
"Customer, I would like to apologize for the poor service you received from Culligan. We purchased the Culligan Dealerships in the Mid-Atlantic Jan 2012. I hope you will consider giving us another chance. Please feel free to contact me to discuss any concerns you may have. Richard I. Ingram General Manager 410-379-8043"
John M.
Sep 2006
The tech was very nice. Replaced filters on first visit; had to reschedule to reconnect water softener as he did not have the correct size pipe. On second visit he reconnected the water softener, but used smaller pipe so the water pressure is now noticeably lower. Three weeks later the unit is not producing water. Called to schedule a service call and asked to speak to a manager. Was not able to. Was told to call at 8:00 am in order to speak to a tech. The earliest morning appointment is not for two weeks.
Response from Culligan of Northern Virginia
"Customer, I am sorry you experienced poor service from Culligan in the past. We purchased the Culligan Dealerships in the Mid-Atlantic in Jan 2012. If I can be of any service please feel free to contact me direct: Richard I.Ingram General Manager 410-379-8043"
PHILIP E.
Sep 2005
CULLIGAN DID A GOOD JOB. I WAS IMPRESSED AND SATISFIED WITH THEIR WORK. THEIR WORKERS WERE PROMPT AND PROFESSIONAL. THEY COMPLETED THE JOB WITHIN A GOOD TIME FRAME.
Response from Culligan of Northern Virginia
"Customer, Thanks for your review on Angie's list."
Louis E.
Sep 2005
I THOUGHT THE COMPANY WAS VERY GOOD. I RECOMMENDED THEM TO MY FRIEND. I HAD THE WORK DONE ON TIME AND IN A GREAT MANNER. I WILL USE THEM IN THE FUTURE THEY ARE GREAT.
Response from Culligan of Northern Virginia
"Thanks for your review on Angie's List. If I can be of any assistance please contact me. Richard I. Ingram General Manager 419-379- 8043"
Licensing
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FAQ
Culligan of Northern Virginia is currently rated 3.8 overall out of 5.
Culligan of Northern Virginia accepts the following forms of payment: CreditCard
Yes, Culligan of Northern Virginia offers free project estimates.
No, Culligan of Northern Virginia does not offer eco-friendly accreditations.
No, Culligan of Northern Virginia does not offer a senior discount.
Yes, Culligan of Northern Virginia offers emergency services.
No, Culligan of Northern Virginia does not offer warranties.