We invite you to see for yourself why 50 million people are Costco members. You'll appreciate the quality and value of the products you find at our warehouses. That's our promise to you. If we fail to deliver on that promise, we'll refund your money. It's that simple.
149 empoyees
Business highlights
35 years of trusted experience
Services we offer
Auto Tires, Eye Care - Optical Sales & Repair, Garage Doors, Pharmacies, Playground Equipment, Uncategorized, Wheels and Tires, Wholesale
I am just guessing on the date but it was 2014. They are close and they have good prices. The staff is very good, no problems.
Description of Work: I got 4 new tires.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Amy R.
04/2017
5.0
garage doors
 + -1 more
I priced a few places for replacement garage doors and found the sales person and the service that I received from COSTCO to be the best. They responded right away and the company they contract with to do the installation with was professional, on time and everything went well.
Description of Work: I needed replacement garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Glenn W.
06/2016
4.0
garage doors
 + -1 more
Their price must have been good because my husband used them instead of the other groups. The garage doors work. They were interested in doing it. There was some problem.
Description of Work: The garage doors were put in by Costco.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
Yes, I recommend this pro
Heather Z.
09/2013
1.0
car tires
 + -1 more
Ordered tires online. Took a week to arrive at the Tire Center at the Cascades Costco. Took car in and was told it would be ready by 5pm. At 4:30, I was called and told they were just starting my vehicle. By the time I arrived, nothing had been completed because they could not loosen ONE bolt on ONE tire, so they had stopped working on the car entirely. I was then told that they would not be responsible if they broke a bolt, that I could take my car to a mechanic to have them losened, and then have my car brought back to Costco, but that if someone else installed my tires, it would void my warranty. It then took them another hour + to replace the spare tire that was on my car resulting from a flat. This extra time made me late for an appointment at 6:30pm that I had previously informed them of. I was able to losen all of the bolts myself without breaking them, but when I returned the car to Costco, they again claimed that they could not get the first tire they tried off and had stopped again. I finally gave them permission to use a and quot;breaker barand quot; and they broke one bolt. As a result, my car still needed to go to a mechanic and I had to spend another $400 to have my tires fixed. I will NEVER use Costco Tire Center again.
Description of Work: Replaced tires
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$800
Carol M.
07/2013
5.0
Uncategorized
 + -1 more
I went down there and got signed up. I was able to get a $10.00 charge card for free for being an Angie's List member. everything went smoothly and they were very nice.
Description of Work: I went there yesterday to get a Costco Membership.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David & Shirley Z.
06/2013
5.0
garage doors
 + -1 more
Still getting alternate bids.
Description of Work: Provide Estimate
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Clifford H.
03/2013
4.0
car tires
 + -1 more
They were the cheapest in town for the tires that I was looking for. They didn't have my tire but they called me so I went back the next day.
Description of Work: I used Costco for tires six months ago.The package was $600, they took away the old ones and gave me new stance so it was around $620.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$620
Chad G.
03/2013
5.0
It was for a big truck so each tire was about $250. We use them because they have a lifetime guarantee and they rotate the tires free of cost, any time, which is pretty nice. They have a really good customer service. The pricing is a little bit high in comparison to other tire places but I don't have to buy a separate warranty, so I feel like the price is fair.
Description of Work: I bought four tires for my truck from Costco.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Sarah S.
02/2013
5.0
garage doors
 + -1 more
I am pleased with their work. I have no complains. The work went well. They offer quality work with a reasonable price.
Description of Work: Costco installed our garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Floyd & Cindy W.
06/2012
5.0
playground equipment
 + -1 more
They had a nice display and already had one put up and it looked great. They helped us load it up into the car and the price was right. They always have good stuff and are pretty professional.
Description of Work: I bought a dollhouse for our playground from Costco.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
Yes, I recommend this pro
$245
Christopher S.
06/2012
5.0
optometrist
 + -1 more
Great. They have a tiny office off the side of Costco, and when you walk in there is not much space. But what they lack in space they make up for in doing things well and quick -- and were very friendly. Even though it is a bit of a drive from where I now live, I plan on coming out here for my annual exam every year.
Description of Work: Regular eye exam, and the normal screenings.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
Michele O.
05/2012
5.0
optometrist
 + -1 more
It went super. My entire family will go to Costco from now on. Cost is much less that others.
Description of Work: Service was great! No waiting. Contacts arrived quickly and Costco had a $50 rebate that other eye care centers did not offer.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
Thomas H.
12/2011
5.0
garage doors
 + -1 more
Signed up at the West Ox store. A representative of the Company Costco uses called me within a few days. Came out, very polite and gave me an estimate. I had been shopping around so the price was right in line with the others when you factor in the door and door opener quality. By that I mean you can go cheaper but the quality falls off.
Description of Work: Removed my old garage door and installed a new one including the garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Shirley B.
07/2011
5.0
garage doors
 + -1 more
They were excellent. It was a good experience. I liked the ease of ordering it through Costco and the company that they selected. They used Door Pro. They were very professional and very fast. I have never had a problem with Costco.
Description of Work: I used Costco for garage door replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
David K.
06/2011
5.0
optometrist
 + -1 more
The glasses were ordered and arrived just as they said they would, in about a week. were fitted and I have had no trouble.
Description of Work: I purchased two pairs of.glasses. The price was great and the staff was very helpful.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
Elaine W.
02/2011
5.0
optometrist
 + -1 more
My interaction with them went fine and it was easy to get an appointment. The doctor is very good and takes a lot of time to diagnose things.
Description of Work: I go to Costco for optometry and my last visit was in August.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
Matthew O.
09/2010
4.0
optometrist
 + -1 more
It went great. The price keeps me going back.
Description of Work: I haven't seen the doctor in a few years.
Rating Category
Rating out of 5
punctuality
4.0
Yes, I recommend this pro
Elaine W.
01/2010
5.0
optometrist
 + -1 more
I went there because they were recommended and less expensive. They doctors seemed competent and the eye examination and the prescription he gave me were fine. The opticians seemed really good.
Description of Work: I used Costco for optometry. The last time I was there was in the fall of 2008 for an eye examination.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
BARRY W.
09/2009
1.0
car tires
 + -1 more
I went to them because they had the same type of tires. The pricing was good. The service was terrible. They left the caps off on the tires and it ruined the sensors. They insisted that all they could do was take the sensors off. There was nothing really I couyld do about it. I lost my pressure monitoring system. I complained and I filled out a paper that was sent to California. They eventually called me back and they said they could consider my claim if I had documentation from another company and if not they wouldn't do anything about it. They were not responsive.
Description of Work: Costco is where I purchased two new tires for one of my vehicles.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$350
Nancy T.
06/2009
5.0
eyeglass repair
 + -1 more
They stock most contacts and some glasses so you can pick them up the same day. They take walk-ins which is great when I have a busy schedule.
Description of Work: I go to Costco for my optometry needs.
Rating Category
Rating out of 5
Yes, I recommend this pro
Christopher N.
10/2008
4.0
car tires
 + -1 more
The prices were second-to-none. (Yes, you have to have a Costo membership, but that's a hard cost for me so I didn't factor it in.) The first car I brought in and got a GREAT price quote. I was told it would take 1.5-2 hours, so I elected to wait and sat down for lunch. After lunch I was told they were getting started, and then about a half-hour later I saw them drive it in to the garage. In the end, I waited a little over three hours. When I got home, I received a call saying that they accidentally snapped off one of the studs. I appreciate their honesty, but they were unwilling to take responsibility or pay for any portion of the repair. Shortly afterwards, I brought in another car and this time I was sure to drop it off and not wait. Again, the price was great. All seemed well until I brought the car home with the new tires and found that a hubcap was apparently not snapped back on, as it was missing when I got home. The price was so good I'd probably use them again, but I'd take a real close look before I left the lot.
Description of Work: I had all four tires replaced on two cars.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$200
Simone R.
10/2008
5.0
eyeglass repair
 + -1 more
The service was abysmal, but the price was right. I was able to save more than $15 per box compared to the place through which I normally order my contacts.
Description of Work: I purchased contact lenses from the optical shop at the Costco in Sterling.
Rating Category
Rating out of 5
Yes, I recommend this pro
$140
Mary Jane A.
01/2008
5.0
car tires
 + -1 more
After checking, found Costco price to be substantially better. Relatively short wait. All in all the job went smoothly and appears to be done well, e.g. no sign of unbalance etc.
Description of Work: Purchase, balancing, mounting etc. of four tires.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
JOSEPH F.
03/2007
5.0
car tires
 + -1 more
I thought they were more than fine. Do not remember cost.
Description of Work: Replaced four tires.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
RONALD K.
11/2006
2.0
car tires
 + -1 more
Not a happy experience. Waited in line for about 45 minutes while the one sales person answered the phone numerous times. Complained to the manager and was told that everyone was taken in order. When I pointed out that numerous phone calls were taken, she said that was company policy. Took forever to get the tires on the car after the order was written (2+ hrs). First come, first serve. No appointments. Two weeks later, one of the tires had a slow leak. Tried to make an appointment to have it fixed at no first come, first served. Waited over an hour for a 5 minute repair. The price and tires were good, but these people do not understand customer service.
Description of Work: Replaced the tires on my Ford Windstar van.
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Service Categories
Auto Tires,
Garage Doors,
Eye Care - Optometry,
Eye Care - Optical Sales & Repair,
Pharmacies,
Playgrounds
FAQ
Costco is currently rated 4.5 overall out of 5.
Sunday: 10:00 AM - 6:00 PM
Monday: 10:00 AM - 8:30 PM
Tuesday: 10:00 AM - 8:30 PM
Wednesday: 10:00 AM - 8:30 PM
Thursday: 10:00 AM - 8:30 PM
Friday: 10:00 AM - 8:30 PM
Saturday: 9:30 AM - 6:00 PM
Costco accepts the following forms of payment: American Express,Check
No, Costco does not offer free project estimates.
No, Costco does not offer eco-friendly accreditations.
No, Costco does not offer a senior discount.
No, Costco does not offer emergency services.
No, Costco does not offer warranties.
Costco offers the following services: Auto Tires, Eye Care - Optical Sales & Repair, Garage Doors, Pharmacies, Playground Equipment, Uncategorized, Wheels and Tires, Wholesale