Bergmann's Cleaning
About us
Bergmann's Cleaning has been a Eco-Friendly family owned and operated since 1917 serving the Washington D.C. area. Bergmann's is a household name that has come to be known for its quality, expertise and friendly service. The Bergmann's Cleaning mission is to provide the very best service and quality possible to the Washington D.C. area for all its household cleaning and restoration needs. Bergmann's provides the traditional cleaning services such as dry cleaning, shirts, rugs, laundry and draperies as well as specialty services such as hospitality linen, fire and flood restoration, and we are very proud to be the official cleaner of Safeway grocery stores at many of their locations throughout the Washington DC / Virginia / Baltimore corridor.
Business highlights
Services we offer
Dry cleaning, alterations & laundry. As well as the official cleaners of the Washington area's Safeway grocery stores, carpet cleaning, draperies & household, fire, hospitality & corporate linen service, leather & suede, pillows - cleaned, rugs, sanitized, water & smoke disaster restoration, wedding gowns
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
38% | ||
14% | ||
5% | ||
19% | ||
24% |
My only complaint is that I have to call to book services. Their website does not provide for online bookings. I prefer to manage my appointments and services on line and have a written record of my transaction. It would even be great to get a price estimate ahead of time.
Even with a monopoly on the drycleaning pickup and delivery service, Bergmann's could lose business eventually if the company fails to update and use contemporary tools for the convenience of their customers.
This week, because of plans to travel, I requested that the shirts be returned folded in a box, a service that costs extra. When I dropped the shirts off, I confirmed that the proper instructions were on the form, including the request for the shirts to be boxed.
When I went to pick up the shirts today, they were on hangers. However, I was charged for boxed shirts. This has now happened three times in a row. I guess it's my fault that I'm a slow learner, but this is it for Bergmann's. In this one, fairly simple basic task for a laundry, they've failed consistently.
Fortunately, the management at the Safeway store realized the error and didn't charge me for the shirts, which I appreciated. But I still need this done right.
Licensing
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