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American Screen & Glass, Inc.

Deck or Porch - Build or Replace, Doors (Interior) - Install or Replace, Window Glass - Install or Replace,

About us

American Screen & Glass is your go-to choice for residential or commercial glass, window, and screen needs. With over 20 years of experience in the Northern Virginia area, AS&G can provide experienced and professional staff to take your project from start to finish.

Business highlights

Emergency services offered
32 years of experience

Services we offer

Glass replacement. Window repair including balances. Window and door screens. Mirrors. Tabletops. Storefront repair and replacement. Porch re-screens & removable porch panels. Frameless and semi-framed shower enclosures.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8200 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
1%
2
1%
1
3%
Showing 1-25 of 200 reviews
Tim L.
Dec 2024
1.0
DO NOT USE AMERICAN SCREEN & GLASS! They damaged a car that was in our driveway at the time of the service and after weeks of phone calls, emails, and texts they have refused to take any responsibility and do the right thing. The car had not moved for 2 days prior to the incident and we are 100% certain that they caused the damage. I sent them photos and gave them every opportunity to do the right thing and they eventually ghosted me. This is not a reputable or honest company. Keep looking.

Anhtuan P.
Jul 2023
5.0
Yes, I recommend this pro
$340
Big shout out to American Screen & Glass. I needed to have the glass pane of my kitchen window replaced. They came out to measure, then ordered the parts, returned to install. Both times when arrived at the promised time and the technicians were friendly and courteous. Quality work and cost was reasonable. I highly recommend American Screen & Glass (703.471.4500).

K R.
Mar 2022
1.0
Got an in-home estimate about $900. I paid 50% upfront Came to my house to do the repair. Broke a window. Left glass everywhere. Revised the estimate to twice as much saying the window was rotten ( but they did see the obvious during the in-home estimate). Sent a 2nd guy out to see the damage. I thought we had an agreement that they would fix the window and it would be the company's expense. Instead, they revised the estimate to $3000. I have 2 broken windows and no resolution. You know if you want to

Tina L.
Sep 2020
5.0
Yes, I recommend this pro
$350
The estimate and work was done quickly, scheduling was clear and communication was given even when had to move the repair back a day. The person who came out to give the estimate took the time to explain the process. When the repair man came out to do the work, it was completed fast and done well. They even helped me by bringing a shopvac to help me clean up the shattered glass in my backyard. Paying was an easy process that had me put down half before the work and then paid the rest when the work was done. Everyone I interacted with at this company was professional and pleasant to talk to.

Kevin S.
Jul 2020
5.0
Yes, I recommend this pro
$2,100
Great job, very happy with the work,

Albert L.
Jul 2020
5.0
Yes, I recommend this pro
$400
Doug from American Screen & Glass replaced the glass in my sliding door. He was professional, worked quickly, and did a great job. He explained what he did and gave me some maintenance pointers as well. Changing the glass vs replacing the sliding door was a substantial savings.

Melissa A.
Apr 2020
5.0
Yes, I recommend this pro
glass pane replaced on front door

Brittany P.
Nov 2019
5.0
Yes, I recommend this pro
We had a terrific experience with American Screen & Door and will definitely work with them again. Prompt response, knowledgeable, accurate service that goes beyond what's expected, and caring customer service. Chris Jensen solved our issue in minutes, with a thorough explanation so we understand why the problem occurred and a next step if it occurs again. Extremely helpful.

Cristina B.
Nov 2019
5.0
Yes, I recommend this pro
$900
Happy with the job. Several crews came to do measurements, installation and repairs. Every crew was very professional, always on-time, and friendly. The job was good, and the prices were fair.

Andrew H.
Sep 2019
5.0
Yes, I recommend this pro
$350
They were able to courteously help me over the phone to identify the facts of my job (which I had wrong), determine that I needed a standard insert for replacement, and they came out and got the job done with no problems, in only 48 hours. I spent about 10 days before that trying to contact other companies and having no success, so I was glad for this high quality service.

Kristina S.
Oct 2018
1.0
$1,600
Poor work product and apathetic customer service. Would not hire again. Less than 18 months after installation of our $1,600 seamless glass shower door (in our brand new bathroom) debris and dirt started to collect underneath the silicone along the seams. It's impossible to clean without removing/replacing the silicone. When American Screen & Glass sent someone out to look at it the person who came out said that the installer probably ran out of the normal silicone they use and used something else and it would all need to be replaced. Then AS&G sent me an estimate for $265 for it to be fixed. When I mentioned the fact that they were charging me to correct a mistake they made for a product that should last much longer than 18 months I received no response. I have no confidence in AS&G to provide quality product so I will be using one of their competitors.

Kate R.
Dec 2017
5.0
Yes, I recommend this pro
Very well!

Therese M.
Oct 2017
5.0
Yes, I recommend this pro
$275
I got the estimate promptly via email, with prices as described, and the technician actually took the screens with him immediately. He also switched the windows for me without charge before he left from his visit to do the estimate. The screens were all done on time and installed without problems.

Warren H.
Oct 2017
5.0
Yes, I recommend this pro
American Screen & Glass took our broken jamb liner and searched their old parts inventory. They found an intact piece (maybe the last one anywhere!), and repaired our jamb liner in their office, all in time for us to reinstall it before the rains came. We had used American Screen & Glass years ago to replace transom windows -- good service at a fair price. This time they saved our bacon -- and did it for free!

David B.
Aug 2017
5.0
Yes, I recommend this pro
$600
the estimator came 2 hours after his window. The installers were good, but there was a very small leak. They were very prompt in coming back out and fixing it.

Jen L.
Aug 2017
5.0
Yes, I recommend this pro
$2,000
Wonderfully. Even when there were hiccups in the process (the glass manufacturer forgot to attach the door handle), the company made good right away. The company looked for solutions to our shower needs to help us get exactly what we needed.

Sheryl S.
Jul 2017
4.0
Yes, I recommend this pro
Really well once they actually came for an estimate. I took 2 different days off from work waiting for the estimators. The first time they cancelled mid morning of the day they were supposed to come. The second time it was a morning window that they missed but promised me they would be there in the afternoon-- and didn't show. Third time was. Charm and the days they were scheduled to do the work went like clockwork. If you can be patient for the estimate, the work itself was well done and reasonable.

Kathy D.
Jul 2017
5.0
Yes, I recommend this pro
$300
They were on time and very effluent. In and out within 15 minutes.

Adam S.
Jul 2017
2.0
$2,100
DO NOT USE THIS COMPANY - YOU WILL NOT BE SATISFIED WITH THE QUALITY OR CUSTOMER SERVICE. Poor quality screens, you get what you pay for (they were the lowest priced of 3 companies we got estimates from). The screens don't come out easily (or at all), and one of the sliding doors didn't latch well starting on day one. We should have had them come back to fix it, but we never did and now after one year the door doesn't latch at all. Now bugs can get in so the screen door is useless. (We paid $225 for this screen door). When I called to inquire about their warranty (it says on the website "warranty on products and services"), they were very rude and defensive. Rather than apologizing for their inferior work, I got a lecture on how they don't have any warranty and if they did it wouldn't be for more than a year (as if I was stupid to ask such a question). I didn't expect them to fix the problem for free after over 1 year, but their rudeness to my inquiry was inexcusable and at this point I don't even want to give them more money to remedy their poor workmanship. I will call someone else who appreciates their customer's business and stands behind their work.

Diana W.
Jun 2017
2.0
$2,100
It's been more than three weeks without a written preliminary estimate for a new frameless glass shower despite multiple phone calls and emails with the main office. The preliminary estimate is based on pictures and customer measurements which were provided in detail twice. I was told it was escalated to a supervisor and would receive same day but that was over a week and a half ago. I speculate there are some internal communication or operation issues (e.g. not enough estimators) that are creating this service gap. ASC lost our business as a result. We decided to go with another local competitor who has been punctual and professional in their 24-48 hour turnaround on all communications and estimates.

JILL W.
May 2017
5.0
Yes, I recommend this pro
$280
Technician came and measured. Quote was emailed. I accepted the offer and put down a deposit. Within 2 weeks they came back and replaced the window. No problems.

Beth W.
May 2017
5.0
Yes, I recommend this pro
$1,900
I had a small opening -- 40". They worked with me to maximize the opening I would have for a new sliding glass door.

Marilynn L.
May 2017
5.0
Yes, I recommend this pro
The installers were professional and kept things cleaned up. Very satisfied.

Angelos S.
Apr 2017
5.0
Yes, I recommend this pro
$1,100
Excellent all went well.

Danielle M.
Apr 2017
5.0
Yes, I recommend this pro
$200
Great - on time and at a reasonable cost
...
Showing 1-25 of 200

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

American Screen & Glass, Inc. is currently rated 4.8 overall out of 5.
American Screen & Glass, Inc. accepts the following forms of payment: CreditCard
Yes, American Screen & Glass, Inc. offers free project estimates.
No, American Screen & Glass, Inc. does not offer eco-friendly accreditations.
No, American Screen & Glass, Inc. does not offer a senior discount.
Yes, American Screen & Glass, Inc. offers emergency services.
No, American Screen & Glass, Inc. does not offer warranties.

Contact Information

111 Carpenter Drive,, Suite I, Sterling, VA 20164

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