ALEX PAINTING LLC

We have used Alex for 20 years and are never disappointed. The quality of his work is excellent. His team is careful and it is easy to have them working in the house.

They are a little expensive but they do outstanding work! They are able to schedule you in advance and they are always on time. When painting, they pay very close attention to detail and cleaned up after themselves. Even a real estate agent who looked at the house after the job was completed was very impressed!

unknown

Standard house painting.  Mostly brick and siding, only window trim and doors needed to be painted.  
Price was probably reasonable (I usually think EVERYBODY is overpriced).  A few months after their paint job I noticed that an area on my front door which previously had a brass "kick plate" had not been properly sanded prior to painting.  I contacted them by email requesting that they repaint the door.   NO REPLY!  After several weeks and numerous emails Judit replied explaining that they had been having email problems and she had just received "all of my email."  She seemed sincerely sorry for the delay and advised that Alex would be in touch with me about repainting my door.
It's now 3 years later (seems to me like I've been VERY patient!) and Alex has yet to return.  6 weeks ago I decided to just repaint the door myself.  After 20 minute of hand sanding I decided to contact Alex Painting AGAIN and see if they would honor their original promise to repaint my door?  Judit explained that this was "their busy season and that they might not be able to get to my small job until next week."  That seemed reasonable to me ... when they still had not managed to fit me into their schedule after 3 weeks I emailed Judit again, NO REPLY.
10 days ago Judit emailed me inquiring about my schedule, suggesting that maybe Alex could complete  my small job on his way home from work last week?  Late Friday, Judit emailed asking if Alex could stop by Saturday morning?  I explained that I planned to be away from the house until 1030am and asked if we could make an 11am appointment ... NO REPLY.  
Late Saturday afternoon Judit emailed explaining that they were now having work van troubles (but they never gave me the courtesy of calling to say they wouldn't be there at 11am, so I was there) and could we please reschedule for this week.  I explained that I no longer wanted Alex Painting to work on my home as I've been waiting 3 years for too many excuses to count.  I asked if this was a real painting company?
This week, at my request, they sent me a check for 4 hours labor.  I'm sure I'll be able to find a company that will actually show up.

unknown

unknown

A few false starts while scheduling the start date, but once started, took them 2 days to finish everything. They moved all the furniture to the middle of the room (we did what we could to move away some of the small stuff), covered everything with drop cloths and did a great job.

They were excellent. They were quick, responsive and over all great.

They do what they say they are going to do and the quality of their work is good. They clean up very well after themselves. I have probably used them four times in the last couple or years or so. I have been happy with the work they have done and they also did paint the whole exterior of our house on another occasion. They also did some painting for our next door neighbor.

Good. Neat and complete. Did a complete walk-through at the end and didn't ask for payment until the job was done.