ADM Tree Service & Landscaping LLC
About us
ADM is safe, professional tree care company providing full tree services for commercial and residential customers. ​We are committed to providing our clients the best tree care and tree removal services possible with a priority on efficiency effectiveness. Additional phone: (703) 771-8080. Additional contact: Adan Morejon.
Business highlights
Services we offer
Cabling, Firewood, Free Wood & Tree Removal. Landscaping., Lot Clearing, Pruning, Stump Removal, Topping, Trimming
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
86% | ||
2% | ||
5% | ||
3% | ||
3% |
I called on a Friday morning to get an estimate for removal of a large, dead branch on a pine tree that had dropped a number of branches last winter. The estimator stopped by that afternoon. We did a walk through of the back yard. He provided a written estimate for about $250 just to remove the branch, or $700 to remove the whole tree. He also recommended removing a large branch from an oak tree which had some damage for $150. He left the estimate and told us to contact them if we were ready to do the work. He was professional, friendly and direct. The estimate was in line with other estimates we had received.
I called back the next week to schedule the work to remove the pine tree and the oak branch, and I was able to schedule it within a couple days according to my availability. The team arrived the scheduled morning at about 7:30 in very cold, windy weather. They went right to work and stayed cheerful and friendly throughout. They respectfully asked me to have my neighbor move his car out of the way of the work to avoid damage. The work took about 4 to 5 hours total. I was home while they worked, but went out to run a couple errands. They cleaned up well, and just a few stay mulch chips behind.
"This costumer was given a written estimate and was signed by her. We completed every service she wanted us to do and now she doesn't want to pay the amount it was given to her. We've put this customer in the department of collection for not paying. Every customer gets a written estimate and regards the price, they sign to accept the price which is when we begin to do the work. When signed, it means we do the work and they pay the cost it was given to them. Her work was completed just like it was said and signed on the estimate. The price it was given her for the services was $1090.00, which included the removal of poison Ivy and sprayed, removal of pruce pine tree with the stump together, and pruned some shrubs in the back yard. Everything was done by completion and according to the estimate everything was signed and done."
They came one day to remove trees and followed up a few days later to grind up stumps.
Mrs. Utility needed to come out prior to grinding up stumps.
Excellent prices.
Communication of pertinent details was horrible. Several times throughout the process information would be changed and I would be told "that is how it works". I believe that information of "how it works" should be clearly communicated to prevent misunderstandings and confusion.
The rating was increased to "D" mainly because of the price. But had I known the frustration and delays that I would experience I would have gone with ANY other company.
I am extremely disappointing. I included this company in my bids and ultimately selected them due to their positive reviews here on Angie's List. I personally can't recommend them in any fashion nor will I use them in the future.
"The property had some underground cables that could damage, this is why you need to call the utility line in virginia and when the request is made to the dial takes between 3-5 days. But the lady did not undestand that, that we do for safety of the property and while they do not reach mark can not remove the stump. Always dial is necessary to avoid the risk of property damage."
So now I have an attorney chasing this clowns insurance company who is trying not to cover the cost because these jerks ( ADM) are not honest and wont admit to hitting my home. I have 3 cracked trusses , 2 holes in my roof, cracked skylight, bowed wall and cracked brick and an out of pocket expense to clean there mess up so far for $2500.00
BUYER BEWARE!!!!
The bottom line is I turned away two companies that would have performed the work while I watched and I turned them away because I wanted to use a local company with good reviews, but in this case due to the scheduling helter-skelter I was unsatisfied with the work. Don't get me wrong, the workers were good, but I can't believe they are so haphazardly managed. The girl scheduling told me they wouldn't be there for another half hour, but instead they had already been there for 40 minutes, and they proceeded to cut down a tree with no-one home and only a verbal go-ahead over the phone.
Your mileage may vary.
Licensing
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