Lee's Heating & Cooling Co

Perfectly - has not leaked since

Very pleased with the equipment and service.

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When I called for service, the young lady said she would call me back to arrange a date and a time. To my delight, she called right back. They were able to come that very day and they arrived earlier than expected. The techs were friendly and answered my questions. Since this is my first home, I have no idea if the price is high or low. They charge a $79 fee for a diagnostic.

The outside unit and the backup unit inside were checked. All was okay. Advice was given on how to make the backup unit better. I will probably due that next year. The response was quick, the man was knowledgeable. I would recommend this company to anyone.

I've had Lee's out here 4-5 times doing various things, including a major install yesterday. What I like most is that they always send the same crew. Also this is a family business. Allan, the owner, is the son of the founder, Lee; and Allan's son-in-law works for him. They are polite, conscientious, and careful -- more than I can say for other companies.
My only complaints are that they aren't the cheapest game in town. But that's OK: the cheapest game in town screwed me. Also they haven't always been responsive on weekends. So far this hasn't mattered.
Finally a compliment: I've talked to Allan about all sorts of issues with my HVAC system. He's always been very helpful, researching things for me, calling me back, and responding (mostly) in a timely manner. I trust him.

Mr. Mayz and his staff were tremendously responsive in helping me have a new heat pump installed at my parents' home. The work was done right the first time, courteous service, reasonable price. This was especially important as I was coordinating service from out of town. Service was provided very quickly and professionally. Great experience!

It was expensive, but necessary. They did a great job. Trustworthy and personable.

23 years ago our neighbor Lee Mayz, who happened to be the owner/provider of Lee's Htg and Cooling, converted the original all-electric baseboard heat system to gas forced air furnace and AC. This required installing air ducts and floor registers on the main floor and ceiling registers in the basement. We were very happy with the work they did then. In the 1990s we had Lee's Htgand Cooling do the plumbing work during a major kitchen redesign which required relocating sink and plumbing across the room. Since then Lee's has responded to minor plumbing needs (fix garbage disposal, clear clogged drain line, fix leaking bathroom plumbing, etc). When the city sewer line backed up into our basement, Lee scoped our line with a camera and determined the problem was in the city sewer line and not our house line. He noticed that our line had no flush-out access at the curb which would make digging up the street to clean out the city sewer line our expense, so he installed a flush-out access so that when the city dug up the street to clear the line it was not at our expense. Lee and his son Allan have maintained the house heating and cooling system for 23 years with regular "check-ups" and servicing. The system was still operating just fine, but past it's expected "replace by" date by several years. It suited us financially to go ahead and have it replaced now rather than wait until it gave out in the middle of freezing winter, so we asked Allan to provide estimates of various new heating/cooling systems. Allan met with us at no cost to review 3 options including heat pump. We selected the system we wanted and signed contract June 4 to begin installation within 90 days (we were flexible about start date). When they started we asked them to relocate the AC unit to allow for future renovation project. This required several additional hours and steps and of course cost ($400.00 for drilling new hose and electrical access through basement wall, closing up old accesses, prepping new AC unit platform, etc). 2 workmen performed the work over 4 days under Allan's direction. They were unfailingly courteous, professional, careful with their work, and cleaned up after themselves each day. They were even careful to not let either of our house cats out the door each time they came through to work on the intake vent or install the programmable thermostat. They worked pretty tirelessly through a scorching 90+ degree heat wave in the sun to install the new heatpump/AC unit. Allan stopped by a few days later to collect the final check and review everything. It so happened that the system's water drain had clogged up during the night before and leaked onto the garage floor. Allan had the workmen come over later that same day and flush out the line for us. This would happen from time to time with the old system (the furnace is located quite a distance from where the line exits the the outside and there isn't much pitch to the line as well as no good way to keep the spiders and other small critters from nesting in it). They created a "flush out" access so we can periodically flush it out with a hose to keep it open. And a shout-out to Nellie in Lee's Htg and Cooling office who has been the one to call and schedule routine maintenance service calls over the years. She is always friendly, courteous, and above all knowledgable about the bookkeeping end of the business.

We have a 90 year old house. I called them because we could smell gas. They came back time after time looking for a leak. All would seem okay for a few weeks than I could smell gas again. They kept at it over many trips till the problem was located.

The service call fee was very reasonable, the cheapest I could find. They responded very quickly same day service, got a call from the office to be notified the service man was on his way. It seemed to take the service man a little longer than I expected to get there but once he did he explained that his GPS took him to a different location at first. He was very nice and spotted the problem right away and left to go back to the shop to get the part, after returning in a very timely manor the part was in place and the AC unit was working great again.