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Shreve-McGonegal

Plumbing, Water Heater Service, Handyman Services,

About us

$50 off for all Angie's List members. If you need maintenance, replacements, or upgrades on your plumbing, heating, A/C, or electric, you need Shreve McGonegal! Family owned and operated since 1915, we are the oldest service company in Northern Virginia. We are licensed, bonded, and insured, and include a one year warranty on all service work, parts and labor. We offer service appointments Monday through Saturday, as well as 24-hour emergency service.

Business highlights

Family owned & operated
Emergency services offered
110 years of experience

Services we offer

We are your 24hr experts on anything related to plumbing, heating/ac, and electrical.

Amenities

Emergency Services

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.535 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
3%
2
6%
1
6%

Filter reviews by service

Showing 1-25 of 35 reviews
Sharyn H.
Aug 2021
2.0
$25,000
Ultimately the repair was completed, but it took quite a while because the person they sent to do the work spent a lot of time complaining about how hard the job was. He also scratched the fixture. I needed more work done (which we didn't trust this person to do) so I scheduled another visit with them, and specifically asked them not to send the same guy. They did.

Jerry T.
Nov 2020
5.0
Yes, I recommend this pro
$11,000
The technician diagnosed the problem immediately – mold inside the faucet and proceeded to clean them. He was in and out of the house in 30 minutes.

DAVID H.
Aug 2020
5.0
Yes, I recommend this pro
$36,000
Replace kitchen faucet and under sink filter watered system

Tamara D.
Aug 2020
1.0
$30,000
I've called on this company twice. The first time the plumber didn't even give me an estimate on a clogged shower drain. He just repaired it, and then negotiated the cost. He also repaired a half-bath sink. I was unhappy with the way he went about business (fixing and then provided an estimate without my approval); however, he did complete the job. Fast forward to the Covid-19 **** we're all in right now. I called because we had a master toilet leaking to the level below. The plumber said it would be $150 for the emergency call. He then charged another $150 to tell us that we had a leaking toilet that caused flooding. Duh, we knew that. The plumber had us to call in the next morning to pay the bill and get an estimate. We waited all day - still no estimate. So, we called again. We received an estimate for $1700 to make the repairs. Uh, no. We called another plumber who fixed the toilet and charged $250 - end or story. AVOID THIS COMPANY IF YOU CAN. THEY ARE A RIP-OFF.

Aron S.
Jul 2020
5.0
Yes, I recommend this pro
Garbage disposal replacement

Richard B.
Feb 2020
5.0
Yes, I recommend this pro
$10,000
It Went well

Jerry T.
Feb 2020
5.0
Yes, I recommend this pro
$39,500
Replaced water valves and flappers on two toilets. Service technician showed up on time. Quickly and efficiently performed both repairs. Second repair was done for approximately half price of the first as I had agreed with the office personnel.

David W.
Dec 2019
5.0
Yes, I recommend this pro
$33,000
When I called the Service Desk was friendly and willing to come out. They even came on a Saturday with no extra charge. The Service Technician was friendly, professional, and determined to resolve the issue. He even made a fast trip to the Lowe's to get the necessary part. He worked late on a Saturday to fix. The cost was reasonable and the $50 off from Angie's List was a blessing. I now have a plumbing service. Thanks Angie's List.

Mark B.
Aug 2019
5.0
Yes, I recommend this pro
$18,900
Repairs were made fast and easy.

Matthew B.
Aug 2019
5.0
Yes, I recommend this pro
$37,600
Great - I called them at 5pm on a Saturday and they were able to come out that night. There was an extra cost for Saturday work but I was glad to pay it to have them show up on short notice. They were punctual, did a great job and were very polite. I will definitely call them for future plumbing jobs.

Miranda K.
Mar 2019
5.0
Yes, I recommend this pro
$85,580
Excellent!

MARION J.
Feb 2019
1.0
Very disappointing service. Would never recommend. Shreve McGonegal Customer Service scheduled me for a Saturday, 8-12 arrival and assured me after checking inventory that it had the specified laundry tub I wanted. After waiting all morning, the plumber finally arrived-- I was his last call. He showed up with no knowledge that he had a 3-4 hour laundry tub install to do. He was not told. He did not have a laundry tub on the truck. After I showed him a picture of the tub I had requested, he went to the storage center and found that his key did not work, called me and said that another Shreve plumber had a key and would meet him at the storage center. Finally about 40 mins after he left my house, now after 12 noon, the plumber comes with the wrong laundry tub, not at all the one I had prearranged with Customer Service. I flagged this discrepancy to his attention but he still wanted to install it. It was a cheaper tub yet for the price for the job quoted by the Customer Service manager. At this point, I told him to leave. Of course, I did not pay him because he did no work but he did take half my day. For years, I have seen Shreve McGonegal trucks and thought to give the company a try. Never again. Apparently a super service award on Angie's List does not mean much.
Response from

"Thank you for taking the time to share your experience. We do appreciate hearing from customers, as their comments are vital for us to continue improving our service. This incident has been brought to the attention of our service manager and while the lack of service you experienced is unusual and not the standard of our company, there is no excuse for your disappointing experience. We are sorry for the inconvenience and annoyance this incident caused. Thank you again for your comments."


Nora F.
Dec 2018
5.0
Yes, I recommend this pro
I called in the morning requesting someone come after 3pm. The plumber arrived, fixed the sink. Explained what caused the problem and cleaned up. We have always been pleased with their service and will call for all of our plumbing needs.

Nora F.
May 2018
5.0
Yes, I recommend this pro
We called in the morning and made an appt for the afternoon. The person came to the house on time (called 10 minutes out) and assessed the situation; explained the source of the leak and the cause. He fixed the pipes and ensured the problem would not happen again. He was thorough and professional. Before he left, we made an appt to have other work done that we had been planning to do. We will call again 257for all our plumbing needs.

Sharon B.
May 2018
5.0
Yes, I recommend this pro
Problem resolved.

Nanci L.
Mar 2018
5.0
Yes, I recommend this pro
As always Shreve and Hai never let us down. We used toilets supplied by Shreve and we’re very pleased. Punctual, extremely professional and extremely clean and neat

John C.
Jan 2018
5.0
Yes, I recommend this pro
$35,000
Perfectly due to the professionalism of William. This was a particularly cramped location and the old faucet was very deteriorated. Due to his experience and talent he was able to work around the obstacles and efficiently removed the old and installed the new. Would gladly hire William again for any plumbing job--a real pro.

Kirstin Z.
Jan 2018
5.0
Yes, I recommend this pro
Very professional!

Sarah R.
Dec 2017
5.0
Yes, I recommend this pro
$45,000
They showed up very fast and set to work finding the source of the leak in the wall. After he found it, he left to get supplies and returned to replace the section of the water line that had a hole. We really appreciated the quick response for such a big job on Christmas Eve.

Sharon B.
Oct 2017
5.0
Yes, I recommend this pro

John M.
Sep 2017
5.0
Yes, I recommend this pro
great - considerable work since the were faucets that had not been touched in years...

LARRY W.
Jul 2017
5.0
Yes, I recommend this pro
We have used them for years, we like them.

Kathryn W.
Jun 2017
5.0
Yes, I recommend this pro
$20,000
I called in the morning and they were able to send someone in about an hour.

Russell S.
Jun 2017
5.0
Yes, I recommend this pro
$138,500
Tsegaye was here at 10:15 the next day, done by 13:30. The bathtub hot & cold valves were evidently difficult to remove & install, but he just got it done. Clean job, no problems.

Erika S.
Jun 2017
5.0
Yes, I recommend this pro
$15,000
Shreve-McGonegal was prompt and professional. The plumber called to give me an estimate on his arrival, arrived within the estimate, quickly identified the problem as a broken seal, and fixed it on the spot. I will call them again when I need plumbing work completed.
Showing 1-25 of 35

Licensing

Bonded

Insured

Licensed*

Trade License Number

2701011246

Trade License Locale

VA

Trade License Authority

Virginia Department of Professional and Occupational Regulation

Trade License Expiration

02/28/2022

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Shreve-McGonegal is currently rated 4.5 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Shreve-McGonegal accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Shreve-McGonegal does not offer free project estimates.
No, Shreve-McGonegal does not offer eco-friendly accreditations.
No, Shreve-McGonegal does not offer a senior discount.
Yes, Shreve-McGonegal offers emergency services.
Yes, Shreve-McGonegal offers warranties.
Shreve-McGonegal offers the following services: We are your 24hr experts on anything related to plumbing, heating/ac, and electrical.

Contact Information

11 Hope Rd, Stafford, VA 22554

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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