Progressive Automotive

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The service was excellent. It was outstanding. The staffs were very helpful. What stood out the most was the communication of the problems I was having and the best way to fix it.  

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In and out! Great experience.

As in the past, it was done well and quickly. They are honorable, friendly, and will go the extra mile for their customers. One time, they gave me an estimate on a repair, not realizing that there were 2 different engines for that model. When they finished the repair, they told me that it was going to cost $200 less than the estimate. They could easily have charged me the amount on the estimate. That kind of honesty is hard to find. The always go the extra mile and in 16 years, I have never had trouble with any of their repairs. The usually have coupons available in mailers and online.

I have used progessive numerous times since moving to stafford. After trying a few other shops in the area this is the only place that is clean, professional, knowledgable and friendly. The repair bills seemed fair for the work performed and overall i have been happy with them. I will continue to bring my cars to them.

It went very well as always--everything was done while I took a short walk to a nearby store to shop. When I returned, Progressive's friendly service assistant went over what had been done, the cost, and asked if there was anything else they could do for me. They handed me my keys and in the short time of one hour I was on my way.

Their service is fabulous. They are honest and they explain things. I would highly recommend their service.

I think they are trustworthy and honest. They also do a good job. If I ever have any problems with my vehicle after service, they're there for me. They're friendly, professional people.

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They do everything from oil change and state inspection to everything under the sun that goes wrong with our car. I can tell you that they are honest and they don't try to sell you services that you don't need. They thoroughly explain things to you. They always call you to discuss what their findings are and how much it is going to cost and get your approval before they go ahead and do it. The get to know you on a first name basis and recognize you and remember your vehicle and things like that.

I like how honest they are. They will let you know of an issue that needs fixed, but will not push you to get it done at that moment. They are very accommodating; they are good about getting you in and getting the repair done quickly.

They were horrible the only one who seemed to help me was the manager at the Doc Stone road location!

My husband needed new tires and the car checked out in generl for a cross country trip.  Steve wa very easy going and helful.  He tod us to bring the vehicle right in and they got everything taken care of in a timely manner.  They almost never need an appointment scheduled, they drive me home if I don't have time to wait for the vehicle, and they use common sense when it comes to repairs.  Their facility is very clean and nice to wait in.