UPDATE: 15AUG14 After holding-on to our $2500 security deposit for a full 45 days, predictably this collection of crooks kept $1,200.+ of it! Because I am still in Afghanistan I hired a handyman (an Angie's list recommended guy-Angel) to perform several light repairs and touch-ups on the place, and his wife professionally cleaned the house after we moved-out. In total, almost one thousand dollars of love: we left this home way, way better than we found it...and Keller Williams takes another 1200!. STEER-CLEAR! DO NOT TRUST THIS BUSINESS! Oh, do they e-mail me and my wife about the theft of our nearly $1300? Nope, I am somehow not included in this e-mail discussion! Typical. Stealing from the vulnerable single mom trying to maintain a household of teenagers by herself, having moved by herself, since her husband is in a war-zone. This staff is dedicated to being as rude, autocratic, demeaning and stupid as it can be. look at the reviews, friend. If it has been awhile since you were treated like a non-landowner scum of the earth transient...and you like that kind of treatment, then look no further and rent through Keller W. Pathetic Property. Novembers rent was late; but was paid inside of the month. I was going on ten weeks of unemployment and finally I secured employment...in Afghanistan. I told KW/PP that I landed a job, that December's rent would be paid towards the middle of the month, that we could pay half the rent in the first week of DEC and the rest, plus the $350 late fee (charged in NOV also) after 15 DEC. They said they would talk to the owner. on the 8th of DEC, when the owner and KW/PP THOUGHT I had already deployed, they called my wife and children on a frozen morning to tell them a Sheriff was coming to the house to serve her and my kids an eviction notice, and that they had five days to move out. We had only ever been late on the $2150.00 rent in NOV and DEC, and we had been in contact with them during the entire unemployment ordeal. My wife called me in tears and shaking in panic. I was, in fact, in an airport terminal waiting to board my flight to AFG...phone charger packed, battery on 1/4, two hours before take-off, and my family, a 1000 miles away, is days from being homeless and I dont have a dollar to my name. I call the owner and beg for mercy (also a military family). She "gets" my situation and says, "I am not a bank, STOP borrowing money from me....do you know what you have done? Our family can't tell family that we are going to come-up for the holidays because you think that I'm a BANK! Well, I am NOT!" I tell her that I am going to be deployed for a years and that each months I will make between 10-15K, that I am so sorry, and I beg her to please let us pay the rent plus the $350 fee and that this will never, ever happen again since I found a good, albeit dangerous job (I am and EOD bomb tech). KW/PP calls me back and says, "dont ever talk to the owner again." that's it. The owners had insisted otherwise when we moved-in and she didn't say anything like that to me when we spoke. I called the police. what else could I do. hard times fall on families all the time; people are not credit scores and lease agreements. all people should be treated with dignity, especially so when they are being forthright and trying to do the right thing. KW/PP need to learn this ASAP. Long and short of it: they are an inhumane group of autocratic "Property owners" that treated us like peasant scum. I own three homes, and have rented them for years. I treat those properties like opportunities to show God's love and grace to the families that live in them. I have never charged a late fee, never threatened a family, always reimbursed expenses or cut the rent in half in a month where some repair needed to be performed. I pray that God in heaven can use this story to protect trusting families in the future by steering them away from this pack of snakes.
Description of Work: our family rented a home through them UPDATE: Predictably this collection of crooks kept $1,200.+ of our $2500.00 security deposit. Since I am still in Afghanistan I hired a handyman (an Angie's list recommended guy-Angel) to perform several light repairs and touch-ups on the place, and his wife professionally cleaned the house after we moved-out. In total, almost one thousand dollars of love: we left this home way, way better than we found it...and Keller Williams takes another 1200!. STEER-CLEAR! DO NOT TRUST THIS BUSINESS!
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Keller Williams is currently rated 1 overall out of 5.
No, Keller Williams does not offer free project estimates.
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