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Custom Flooring Plus

Kitchen and Bath Remodeling, Electrical, Ceramic Tile,

About us

Mom and Pop business doing total remodels of interior and some exterior of homes

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Custom Flooring Plus offers excellent tile, carpet and hardwood flooring, PLUS full remodeling services from start to finish. We handle the sales, service and installations of all your renovation needs.

Services we don't offer

Commercial work.

Amenities

Free Estimates
Yes
Senior Discount

$50

Emergency Services
Yes


Accepted payment methods

Check

Reviews

3.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
25%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.3
value
4.7
professionalism
4.3
responsiveness
3.7
punctuality
3.7
Showing 1-4 of 4 reviews

john R.
02/2016
1.0
home remodeling
  + -1 more
unknown
Description of Work: Dana first did a great job on the bathrooms renovations. I actually got him other jobs through my referrals. A year ago he failed to complete a job to repair insulation on the house which he was paid to do. Also he did a poor job on pouring a cement walk and patio over two years ago. He promised to repair the problems and do the insulation work but never did after repeated promises- 80 text messages. I will have to seek remedy in Stafford county small claims court as I could no longer wait as a tenant was moving into the house.
Rating CategoryRating out of 5

shannon M.
07/2013
3.0
home remodeling
  + -1 more
At first, Mr. Valentine was very good at contacting. Then he began taking days off and not letting us know which made the project take longer. We had 2 areas to which he did damage and stated he was going to fix, but never did. At the end he tried to tell us that we owed him 900 more then originally quoted... When trying to contact him he was unresponsive. I would not recommend him.
Description of Work: Gutted our kitchen and completely remodeled

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$12,000

Response from Custom Flooring Plus
In response. We did let them know when we were not going to be there, which was only once, other than the times waiting for their other ordered materials and/or other contractors. They were not showing up for scheduled appointments to go over final details and did not want to pay their final bill at all AND we ended up giving them a $600 discount. I am very sorry that not everyone is easily pleased.

Mike K.
01/2012
5.0
contractors, ceramic tile, electrician, picture framing, plumbing, replacement windows, home remodeling, interior painters, doors, basement remodeling
  + 8 more
Dana finished re-doing our kitchen in five weeks and in the time we established. We had the entire kitchen gutted. He worked well with other professionals who provided and delivered the appliances, the cabinets, and the furniture for our kitchen. Dana coordinated well with all these companies and the individuals. He was neat and clean and took any trash or recycle material to our garage in neat bundles to be placed outdoors. He was always willing to halt his work when we decided on making changes to our original plan. He was patient and thoughtful. We were so pleased with the quality of his work, that we hired Dana to finish our laundry room area. He is not only masterful at the craft of construction; he is reasonable in his pricing.
Description of Work: We met Dana as a sub contractor and hired him to be our main contractor. We watched him apply his attention to detail to our kitchen: he removed the old cabinets, opened push throughs that became breakfast bars from our kitchen into the dinning and living rooms, installed new drywall, installed new cabinets and appliances, ran new water lines to our refrigerator, installed new pipes for a new garbage disposal, and painted the walls. He was a skilled professional contruction worker and a master carpenter. Dana was always timely and punctual. He began his working days very early in the morning and offered to work on Saturdays and Sundays to meet his deadlines. He was neat and clean during the jobs and cleaned every day before quitting time. Dana was friendly and easy to work with. He is an excellent listener and offers excellent advise when asked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

TIffany B.
11/2011
5.0
carpet installation, ceramic tile, countertops, drywall, electrician, flooring contractor, hardwood floor, remodeling, home remodeling
  + 7 more
He came as soon as we found out that we found out that the floor and cabinets had to be replaced. He gave a good and fair estimate. From the time that he gave the estimate, he and the insurance company took care of all communications. It was very nice to know that we were in such good hands with someone who was so careful treat our home with the same care he would put into his own home. Each time that Dana has done work in our house we know that he is taking care to make us happy. He really treated us as family and put great pride into the job at hand.
Description of Work: This was our most recent experience with Custom Flooring Plus. In this job, we had hardwood flooring and cabinets replaced after having a water leak caused by our dishwasher. Dana installed new hardwood floors and cabinets in our kitchen. The floor not only covered our kitchen, but also our hallway. (We live in a one story house.) This process required him to move out our stove, refrigerator, and a set of cabinets that did not require replacement. He moved moved everything as he needed to work in that space. The first service (separate from the sevice listed above) he performed at our house was in March of 2009 and included: cutting out a section of the wall between our kitchen and living room and installing a 6 foot bar. He also installed cabinets on the kitchen side and installed recessed lighting in the kitchen and living room on either side of the pass through. He cut the wall to match the arch in the walkway that connected out living room to our kitchen. On the wall under the wainscoating ao that when we sit at the bar we don't damage a painted wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

    Contact information

    109 James Ln, Stafford, VA 22556


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    Electrical,
    Ceramic Tile,
    Basement Remodeling,
    Doors,
    Interior Painting,
    Windows,
    General Remodeling,
    Plumbing,
    Hardwood Flooring Sales and Installation,
    Framing,
    Flooring Sales and Installation

    FAQ

    Custom Flooring Plus is currently rated 3.5 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Custom Flooring Plus accepts the following forms of payment: Check
    Yes, Custom Flooring Plus offers free project estimates.
    No, Custom Flooring Plus does not offer eco-friendly accreditations.
    No, Custom Flooring Plus does not offer a senior discount.
    Yes, Custom Flooring Plus offers emergency services.
    No, Custom Flooring Plus does not offer warranties.
    Custom Flooring Plus offers the following services: Custom Flooring Plus offers excellent tile, carpet and hardwood flooring, PLUS full remodeling services from start to finish. We handle the sales, service and installations of all your renovation needs.
    Commercial work.

    Contact information

    109 James Ln, Stafford, VA 22556


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM