Better World Better Home Flooring LLC

I've set up appointments with them a couple of times, but it's been difficult communicating with them.  We just haven't been able to make contact.

The floors were in worse shape than when he got to the house. I had to hire another company to repair his work. Do not use this guy. He is nothing but a Thief.

Ernest is the owner of Better World and is a general contractor who has several tradesmen and other skilled staff working for him. He is onsite and personally supervises all work. Ernest did an excellent job at a very reasonable price in what turned out to be a challenging situation in several different ways.
I had originally contracted with Ernest to replace the carpeting in my one bedroom condo rental unit with laminate flooring and to re-tile the kitchen and bathroom. Soon after, I added some additional work -- painting the unit, installing granite tile counters in the kitchen and re-tiling the shower. Things got tricky when we discovered that the leak from the unit above that I thought had been repaired was still active and causing water damage to my unit. Even worse, Ernest pulled out the stove and dishwasher and discovered that the wall was covered in terrible mold. Major issues!
Ernest went above and beyond just getting things fixed and better than before. He worked with the condo association to identify the source of the water damage and prepared a report documenting the issue and the resulting water damage and justifying the cost of repairs. I was able to provide that information to the owner above me which resulted in a speedy reimbursement to me for the damages.
Ernest did a fantastic job making the unit shine and completed the work on schedule. He has great attention to detail and is very easy to work with. He came up with great recommendations for low cost upgrades that would add re-sale and rental value to my unit. He didn't nickle and dime me for labor on small extras I discovered as the work progressed. He also came up with creative solutions that re-used my existing materials, saving me money.
Overall, Ernest provided tremendous bang for my buck, did quality work, finished on time, and provided great recommendations on how to maximize the value of my property. He listened carefully to me and did a great job understanding my needs.

We were preparing to sell our home and needed a few repairs done right away.  I called Earnest on the way to work expecting to leave a message at his place of business for him to return my call.  To my surprise, he answered.  We discussed the work I wanted done and he ensured me that he would do the best work at the most reasonable price.  Others I called offered an appointment for an estimate in two weeks with possibly starting the job in four weeks.  

Ernest and his crew was punctual and cleaned up afterwards everyday.  He made very practical and cost saving recommendations on the repairs I wanted done and was a consummate professional.  I plan to use him again when we move into our next home.

Overall great. Ernest proved to be knowledgeable and friendly. I would recommend LLC to anyone.

My shower stall now looks brand new.  The professional who came to our house was punctual, efficient, and polite.  He did an absolutely thorough job of making the shower stall look like it had been freshly installed.  I checked on him several times as the job was in progress, and I could tell he was a perfectionist.  I am completely satisfied and admit that the shower looks even better than I expected it would.  My focus had been on the grout and what appeared to be some mold along the floor edges.  But he cleaned all of the chrome parts of the shower which had a built-up residue as well - and now all the chrome looks shiny.   Bottom line:  total satisfaction with the work.

Every aspect of the job was exemplary.

Overall, it went very smoothly about three and a half days tops.

It went great.  Mr. Dennis advised me thoughtfully about grout choices and the amount of tile and paint to buy.  He worked diligently from start to finish, and all I can say is, "Wow!"  The tile looks so good I want to install it in my own home.

I would have given them good marks if they would have completed the job. The front door was never completed. They never answered our calls. They would say they would come but they never showed up. The price was fair. We had to pay somebody else to finish the job.

Frustrating

It went great.  Ernest provided insight into the materials we needed to purchase, recommended a tile place for marble in one of the bathrooms and used contacts to get good deals on other equipment.  The complete bathroom remodel was the most challenging aspect, but the work came out great.  The original 1980 bathroom was barely functional, but is now the one my wife and I fight over getting to use.

He arrived every morning on time and stayed until mid-afternoon most days, even to 5:30 or 6 one day.

All 3 bathrooms came out great.  We still have to do a bit of touch-up paint where the door frames had to be removed, but that's nothing we cannot handle. He even serviced the exhaust fans, which saved us hundreds of $$ in replacements.

The second job, as detailed above, was provided as an all-inclusive estimate to avoid any potential overruns.  When there was an unplanned need for a backsplash, he offered to cover the materials it at no charge (we refused and paid for the material).  There was some miscommunication regarding the start date for the second job because we requested a date over one month out.  Ernest did not hesitate to offer an immediate discount and came out the next available date.  Again, the craftsmanship was stellar.

Ernest comes from a family of contractors, including his father and brother.  In fact, he referred us to his brother to install an attic fan (whom I'd also recommend).  He's a family man and someone you can definitely trust when not at home (with impeccable choice in baseball teams).  He is motivated by taking pride in his work, which is the difference between sloppy work and great work.

I'd enthusiastically refer Ernest to anyone in need of bathroom renovations, floor installations, painting or just about anything else that he can do or knows someone who can do.