Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

Better World Better Home Flooring LLC

Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,

About us

Better World Better Home Flooring, LLC is more than just a flooring company. We have a been in business for over 20 years and provide a variety of services. We also have a division that focuses on handyman service.

Business highlights

Emergency services offered

Services we offer

Installation and repair of flooring including, acid cleaning and re-grouting, ceramic tile, drywall & painting., electrical, foyers, handyman, natural stone and hardwood, plumbing, remodeling kitchens and bathrooms including back splashes, restoring, showers, tub surrounds

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
4.012 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
8%
2
17%
1
8%
Showing 1-12 of 12 reviews
Robert M.
Apr 2015
1.0
I never received service

Aida J.
Apr 2014
3.0
Yes, I recommend this pro
I've set up appointments with them a couple of times, but it's been difficult communicating with them.  We just haven't been able to make contact.

Benton F.
Apr 2014
1.0
$975
The floors were in worse shape than when he got to the house. I had to hire another company to repair his work. Do not use this guy. He is nothing but a Thief.

Walter P.
Mar 2014
5.0
Yes, I recommend this pro
You don't want to details of how I went back and forth on this poor man.

Shannon R.
Oct 2013
2.0
I contacted the vendor to perform the service. He explained he was very busy, and I told him, I was hoping to have the services performed in time for a housewarming party in two weeks. He said he would get the service done in time for the party, otherwise I would have gone with someone else. I contacted him again the week of the party and he said he would call "tomorrow afternoon" to let me know when he would be by. I contacted him numerous times, even offering to have him to the work the morning of the party. He did not respond.

After the party was over, I figured I had better contact him just to schedule any date he had to do the work. I received the following response which did not seem to indicate understanding that he had promised to call or have the work done on time. Unfortunately, I am unable to schedule you at this time. I tried to squeeze you in last week, but as I told you before I am very busy at this time. I can give you a call or e-mail on Friday with some availability. I do apologize for any inconvenience, He made no attempt to contact me this past Friday so I'm giving up. Just not worth the hassle.
Response from Better World Better Home Flooring LLC

"I do believe that my company was honest with you up front. Stating that we were very busy at the time that was convenient for you. I still tried to handle it personally, but just wasn't able too. I tried to call you several times as well so, you could get a refund or find someone else. I believe this was just a bad case of phone tag. I do apologize for the inconvenience."


Kyung J.
Oct 2013
1.0
$99
First warning sign was they never contacted me within the window I had asked for through Angie's List (within a week of making the purchase).  I finally got in touch with them and scheduled an appointment for Wednesday at 9am, a time I had arranged with the tenant so they could be there to let the handyman in.  When I texted to confirm the appointment the night before, they told me they had me on for Thursday at 9am.  This is ridiculous, as we had clearly agreed upon Wednesday as that was the day the tenant would be available.  That was the second warning sign.
The third warning sign came when I got a text from the handyman at 7:45am Thursday saying they would be late due to traffic.  I immediately texted back asking how late that would be and never got a reply.  At around 11:45, I contacted them again only to eventually receive a text back saying he was in the hospital getting stitches since he cut himself and he would give me a call soon.  I never got a call.
I tried contacting them a number of other times, but they completely fell off the face of the Earth.  Even if they do miraculously get back to me and do the job, it will not have been worth the time and frustration that I've endured so far.  Do these people understand that it's not easy arranging time to sit around and wait for contractors that never show up?
Stay away from these guys.

Thomas L.
Sep 2013
1.0
The provider was unwilling to meet the agreement provided by angie's list reguarding the bid deal and wouldn't do the work unless paid first. He lacked customer serivce. I encouraged him to work this out with angie's list but he refused and told me to call them. It was explained to me by Angie's List that once the service has been completed the provider can redeem the funds. He seemed to not understand this and so I requested a refund from Angie's List for this Big Deal.

Regina Y.
Sep 2013
1.0
$99
It's gone terrible, he said he wanted to be paid by me directly even though I had purchased a big deal through Angie's List. He was supposed to show up today to do the work, but he never came even though I talked to him this morning. Overall, he has been very unresponsive. He didn't contact me within the 2 day timeframe, and I finally had to contact him. He had excuses about the system, and it took too many calls to schedule a date and time for him to not even arrive on the decided date.

Umang V.
Sep 2013
5.0
Yes, I recommend this pro
$8,400
Ernest is the owner of Better World and is a general contractor who has several tradesmen and other skilled staff working for him. He is onsite and personally supervises all work. Ernest did an excellent job at a very reasonable price in what turned out to be a challenging situation in several different ways.
I had originally contracted with Ernest to replace the carpeting in my one bedroom condo rental unit with laminate flooring and to re-tile the kitchen and bathroom. Soon after, I added some additional work -- painting the unit, installing granite tile counters in the kitchen and re-tiling the shower. Things got tricky when we discovered that the leak from the unit above that I thought had been repaired was still active and causing water damage to my unit. Even worse, Ernest pulled out the stove and dishwasher and discovered that the wall was covered in terrible mold. Major issues!
Ernest went above and beyond just getting things fixed and better than before. He worked with the condo association to identify the source of the water damage and prepared a report documenting the issue and the resulting water damage and justifying the cost of repairs. I was able to provide that information to the owner above me which resulted in a speedy reimbursement to me for the damages.
Ernest did a fantastic job making the unit shine and completed the work on schedule. He has great attention to detail and is very easy to work with. He came up with great recommendations for low cost upgrades that would add re-sale and rental value to my unit. He didn't nickle and dime me for labor on small extras I discovered as the work progressed. He also came up with creative solutions that re-used my existing materials, saving me money.
Overall, Ernest provided tremendous bang for my buck, did quality work, finished on time, and provided great recommendations on how to maximize the value of my property. He listened carefully to me and did a great job understanding my needs.

RHONDA L.
Aug 2013
1.0
He was rude and unprofessional on the phone. I would not want him to do any work based on that.
Response from Better World Better Home Flooring LLC

"Unfortunately, the $99.00 coupon does not cover the Maryland area, I am based out of Stafford, VA. At the time that you purchased this coupon I was not receiving any notification about the coupon purchases. This did not only happen to you, but a few other customers as well. The problem has now been fixed and I do apologize for any inconvenience. The Angie's List is responsible for fixing the areas that the coupon covers."


Sean M.
Aug 2013
1.0
$99
I called twice and sent six emails and got no response.
Response from Better World Better Home Flooring LLC

"Unfortunately, the $99.00 coupon does not cover the Maryland area. I am based out of Stafford, VA. At the time of the coupon purchase I was not receiving notification and had no indication that a purchase had taken place. I was having trouble viewing my account. This problem has now been fixed by the Angie's List and I do apologize for any inconvenience."


Anouche Z.
Aug 2013
1.0
unknown

Shirley S.
Aug 2013
1.0
unknown

Alexander Z.
Jul 2013
1.0
unknown

Shawn R.
Jul 2013
1.0
$199
The ABSOLUTE WORST.... I've been trying for more than a week to get in
contact with Ernest. He never reached out to me what so ever.

Brenda B.
Jul 2013
1.0
$99
He's located in VA so tries to complete all jobs in the MD area on the same day.  I had to call him to find out when he could come out to perform the service. He never showed up and didn't call.  When I tried to call him I received a 'gone on vacation' message.  I asked for and received a refund.

Chris G.
Jul 2013
1.0
unknown

Patrick C.
Jul 2013
1.0
$99
The provider did not return my email or phone calls (4 emails, 3 phone calls).  He told me on Thursday that he was out of town and would be back Friday.  I called him the following WEDNESDAY after giving him the benefit of the doubt, and he said that he would not be available for another month to month and a half--no reason given why this information was not conveyed the Thursday previous when he seemed like the following week would be fine.  When I told him I would be seeking a refund, he immediately said that he or an associate would be by that (last) Friday.  He asked me what the job was (again, after it had been repeatedly explained in my emails), Friday rolled around...NO SHOW!!  F.  F for service.  F for effort.  F for follow up.  F for honesty.  F.  Don't bother.

Susan B.
Jul 2013
2.0
See above text.

Linh C.
Jun 2013
3.0
unknown

Boris V.
Jun 2013
2.0
unknown

Josh K.
Jun 2013
1.0
$1,000
I spoke with Ernest and explained we wanted a new outlet installed in our bathrooms.  He asked me to text him my request and my address and that he would be in touch with me to schedule an estimate.  Two days passed and I heard nothing from him.  I sent him another text, asking him if he could respond and, if he didn't, I would assume he didn't have any interest in providing his services to us.  I never received a response.  I have no intention of working with someone who is this difficult just to simply get a courteous and prompt response to schedule an estimate!

John L.
May 2013
1.0
unknown

Simona B.
May 2013
5.0
Yes, I recommend this pro
$2,500
We were preparing to sell our home and needed a few repairs done right away.  I called Earnest on the way to work expecting to leave a message at his place of business for him to return my call.  To my surprise, he answered.  We discussed the work I wanted done and he ensured me that he would do the best work at the most reasonable price.  Others I called offered an appointment for an estimate in two weeks with possibly starting the job in four weeks.  

Ernest and his crew was punctual and cleaned up afterwards everyday.  He made very practical and cost saving recommendations on the repairs I wanted done and was a consummate professional.  I plan to use him again when we move into our next home.

Dan K.
May 2013
5.0
Yes, I recommend this pro
Ernest came to my place and looked at the job. He quickly told me it was more than he could do.He then offed an electrician he knew that could help me. Will consider him for future small projects.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Better World Better Home Flooring LLC is currently rated 4.0 overall out of 5.
Yes, Better World Better Home Flooring LLC offers free project estimates.
No, Better World Better Home Flooring LLC does not offer eco-friendly accreditations.
No, Better World Better Home Flooring LLC does not offer a senior discount.
Yes, Better World Better Home Flooring LLC offers emergency services.
No, Better World Better Home Flooring LLC does not offer warranties.

Contact Information

503 Crossridge Ct, Stafford, VA 22554

Share project details to get started.