D2D COMPUTER SERVICES

unknown

I have used D2D Computer Services (Bob Havey) for about 8 years as he was originally recommended to me by a friend. During those years, I've been very satisfied with the service I have received. He has made various repairs to my computer, given me advice on buying a new computer and associated equipment, and has been very helpful when I've emailed him computer-related questions. As a senior citizen who has limited computer knowledge, Mr. Havey has proven to be the ideal IT person for me. I have recommended him to my friends and neighbors.

It went great! After assessing my computer, he determined that he needed one additional day to do the repairs, so he called and let me know. Also, he came to my home in Springfield to pick up the computer. This is great because I have young kids and getting it out to him would have proved difficult. He was extremely professional, courteous, helpful, and prompt. AND he came to pick up/drop off the computer at my house. I can be a bit picky, but I give Bob an A+++ :)

He is intelligent, he knows his work and he is honest.

The story told above is a simple one: Bob Havey of D2D recognized a threat to my privacy and data as a result of spam that made it to his in box and stepped up, unasked, to assist me in mitigating the damage at no cost. Unasked, he researched contacts at the e-mail provider I use. He provided links to various specialized virus scans and advised on the results I obtained when I used them. And he kept following up until everything was back to normal. I think he did this because he considers the computer systems in our house to be HIS products (he built one of our computers, set up the other two and has helped us troubleshoot , update and maintain all three of them for years). That kind of concern for the ongoing effectiveness of one's work is very unusual. I highly recommend Bob and D2D Computer Services. You definitely want this guy in your corner when things go wrong.

The appointment went exactly as you would want hope; professional, efficient, knowledgeable, helpful, on time and priced appropriately.

They are wonderful. The guy is very prompt and responsive.

The experience went well. I have used this company about 3 or 4 other times. He arrived as scheduled and did the work that he needed to. He did take the CPU back with him to do some more work on it. He brought it back the next day, as scheduled, and everything is working fine.