Shenandoah Doors LLC

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We got 3 other price quotes from area garage door companies in Shenandoah Cty/Winchester to replace our original 1940s wooden garage barn doors that were peeling and cracking very bad, as well as being offcenter from so many years of the building settling. Jim was reasonably priced in the range with the others quoted but was able to do the installation a lot sooner than others.  He did a great job on installation.

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Great

I'm in a new area and don't know the local service providers.  So, I went to Angie's list to look for prospective providers.  There was nobody close by.  Shenandoah Doors was at the top of the search list.  Unfortunately, they were 50 miles away.  I called and Mr. Heron (owner) responded that afternoon to assess the situation.  We made an appointment for him to return the next afternoon and do the work.  He arrived early and completed the work in 4 hours.  Quality was excellent and the door & opener work great!  I am very pleased with both quality of the work and the responsiveness.

Existing doors were long overdue for replacement. worn pulleys, rusted rails, chipped glass, and rough/noisy opening. Dominion Doors provided 2nd lowest quote (by $50) but was the most confident during the appraisal visit. Other vendors expressed concern regarding zero clearance rails and mounting options but Jim seemed confident the replacement would not be an issue. Communicated well by email and phone before and during the process, was on time, and finished the job start to finish in 3 hours. Hauled away old doors and parts and cleaned up after himself. Overall would recommend him.

James did an great job and really does care about his customers. When he first installed the new door ... he noticed some very minor dents on the inside of 2 of the door panels that I didn't even pick-up on. He pointed them out and told me that he would come out and replace the 2 panels with new ones. The next weekend James came out with the new panels and installed them.
I am extremely satisfied with the service I received from Dominion Door and James Heron. I would (and have) recommend them to others for all your garage door needs.

They were very responsive, worked around my schedule. They came out on a Sunday, and was also a holiday weekend. They went above and beyond to make it work. I was doing an open house, and I was trying to get it done on time, and they worked with me on that, and got it done.

The repairman from Dominion Doors came to fix a broken spring on the right side of the garage door opener. After further inspection of the garage door opener the repairman pointed out the drive gears were worn out and recommended a new garage door opener. He showed me how the gears were wobbling back and forth. He did a nice clean job ran all new wiring and programmed all the remote controls before he left.