WINDOW WORLD OF ROANOKE

The workers were fine.

Not what we paid for.

They are good provider. There was a crack in one window but they sent someone out to repair it right away.

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The two Window World of Roanoke installers came early and they were very polite. We went over the plan of attack and covered everything that needed to be done. Through it all they were their for me through the whole process. The owner did a walk through after it was said and done and then someone called to make sure everything went well. It was a great experience. I would recommend them to anybody looking for windows at the best cost.

Windows were installed when scheduled. The workers did a good job on the installation and left the room clean when finished. Everything was very professionally done.

Installation went well and team was finished and yard cleaned up in one day. Pleased with result.

They've been excellent. We would do four or five windows and they would come back and do four or five more. The work was excellent and I would recommend them to anyone. I'm going to use them again.

The men showed up on time, cleaned up all their mess and were very professional.

As stated above, some of the window trims were not completed initially as we would have liked and a window adjustment needed to be made. All of these things were taken care of promptly. The owner even found a slight scratch on one of the windows when he came over that we had not even noticed. He reordered a replacement and had it reinstalled. The work crew was very nice and willing to come back and redo the trim work that had been difficult to do on the very cold morning they had initially come. The windows were replacing very old wooden framed windows in a brick home and were a little tricky to trim out. The crew came back and totally retrimmed them the way we thought would look best. They look great and we are very happy with them. We plan to have them return to do some additional facial trim work under the gutters to cover the original boards.

Great. I was worried at first when only one man should up, but he had the job done quickly. He also cleaned up after himself. Windows work and look great.

OVERALL GREAT!! THERE WERE A FEW SLIGHT ISSUES. THE SLIDING PANEL OF THE DOOR HAD SOME DEFECTS. I CALLED WINDOW WORLD AND THEY ORDERED A NEW PANEL, INSTALLED IT WITH NO HASSLES OR PROBLEMS. THEY ARE VERY PROFESSIONAL, HONEST, AND TRUSTWORTHY. I DEFINITELY WOULD USE THEM AGAIN AND RECOMMEND TO OTHERS. THEY ARE THE TYPE OF COMPANY WILL WORK WITH YOU TO MAKE SURE THE JOB IS DONE RIGHT.

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The workers arrived promptly. They did an excellent job taking out the old and installing the new windows. They accomplished the task in one hour. It was amazing to watch how efficient the crew was. No mess at all. Eveything is perfect. I would definitely recomment these people to anyone who wants efficient work, courteous people and a total clean-up when done.
They were wonderful!

Very fast and efficient. Price was fair and at the time Window World was one of the more reasonably priced. Salesm tried to upsell but we stuck to the budget. Would use them again. Cleaned up everything and we were pleased with the results.

Good experience all together - from calling to set an appointment for a quote, through installation and followup warranty service.

It seems like a good company.

Our experience with Window World was fine. The windows were fine. Our neighbor also got some through somebody else, they paid a little bit less and I honestly think that they were just as good as the windows we got. It was a little bit confusing. He did a demonstration and showed us the windows but then to get those windows we would have to upgrade. They were nice. They got in pretty close to where they said they would. The installers were really good and nice. They were easy to work with. They were clean and they went little bit above and beyond. In terms of price, it's hard, I did check the prices around and I knew I could get it for little bit cheaper from someone else. The reason I did not go with them was because they were just installing another company's windows. With Window World, atleast I knew if I had a problem I felt like they would be around for a while. Although they were a little bit higher in price that was the reason I went with them. I would use their services again in the future.

We are pleased with the windows and doors, and I'm sure they have saved us money on heating and cooling. They are attractive (we chose the matching grids) and very easy to clean. A few days ago the deadlock on the front door jammed and the key would not open the door. After a call, a locksmith fellow from Window World came out and replaced the lock at no charge. It had been almost a year since the door was installed. They stand behind their work.

A very positive experience! Sales person was a little late in arriving for the estimate, but he called to let us know and knocked a little off the final price. Window installation included cutting out old metal windows that were installed into the mortar, building new window facings and installing windows. Installers were prompt and professional, doing an excellent job and cleaning up behind themselves. We were also pleased with the quality of the windows, window options and warranty.

Sub par work was performed. 3 windows installed incorrectly and it took 2 months of calls and letters to the corporate office before they would come out and look at the problems. Once they saw the errors they fixed them. Since the work was completed I have remodeled several rooms. In doing so I have discovered that 2 window sills that I paid to have replaced were not replaced and the windows were not insulated properly. The salesman is smooth and the price good. But you don't even get what you pay for. I would not use or recommend them.

Their price was the most competitive bid we received.