SERVPRO of S/N Roanoke, Montgomery & Pulaski Cos.

This was a great experience! ServPro answered my email quickly and scheduled a time for a home visit and estimate. There was no pressure to make a decision, but the appointment for the work was booked quickly when I was ready. Each of the employees we dealt with was courteous, informative, friendly, and professional. They arrived on time and the end result was an AMAZING improvement! Dirt, stains, and pet odors were removed, and although I was told ahead of time that some stain or odor might linger, I have been really impressed by all that was accomplished. For the amount of work that was done (including moving the furniture), I felt the price was very reasonable. I would definitely hire again--although I hope we'll be able to keep it this way a long time!

They were very courteous, professional, and put us at ease during a very traumatic time in our lives.

They did a good job and they have a reasonable price. They were here when they said they're going to be here. They were also very cooperative.

They were very nice and very thorough as far as when they came out and gave me the estimate. I just felt like it was a little over priced. Polite but expensive.

I do not know any do's and dont's because they did everything and I was not even at my father's house when they cleaned it.

When they come out, they send about 5 or 6 people and they spent about two hours. They charge us about $300. They are very fast and they send so many people out here. They come out in uniforms and they have their own color trucks. They have their own equipment and they are custom-made. They are extremely organized. They are very accommodating and if we want to do something special then they do it.