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Poff Heating & Air Conditioning
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Family owned.
Business highlights
Emergency services offered
55 years of experience
Services we offer
Heating & air conditioning, electrical & minor plumbing., refrigeration
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.817 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 12% | ||
| 6% | ||
| 0% | ||
| 0% |
Showing 1-17 of 17 reviews
Ken K.
Feb 2017
I got several estimates, but Eddy came in with a fair and reasonable price and showed the confidence that the job could be done within a specified amount of time. Some factors depended on the gas company and other details,but Eddy took care of arranging all the these matters. He also sent pictures to me of his progress which helped me out to understand what was happening as I was out of town during the process. He was very quickly responsive to my many questions by phone and text! Would highly reccomend!
Neeraj G.
Jan 2016
.
Response from Poff Heating & Air Conditioning
"Thank you for your overall review. I am glad that you were satisfied with our work. I look forward to hearing from you again for any heating and a/c work. Thank you, Eddy"
Ron B.
Dec 2015
It was fair. The service was good, but there were some logistical issues with getting it completed. It took a few days for our appointment to get confirmed. Once it was set up, they missed it without calling. After several phone calls and a breakdown with their answering service, we contacted Angie's List for help. They followed up and arrangements were made. The company just showed up unannounced on Friday. They assessed the job and said they would be back Monday to perform work. The came on Monday to find that they needed to order a part that wouldn't be in until Tuesday. The job was finally completed on Tuesday afternoon, but my tenant was without heat for a full 7 days.
Response from Poff Heating & Air Conditioning
"I am sorry for any inconvenience that this may have caused you and your tenant. I have corrected several issues with miscommunication with our staff so that this never happens again. I look forward to hearing from you again with any of your heating and a/c needs. Thank you, Eddy"
Mark F.
Oct 2015
unknown
Response from Poff Heating & Air Conditioning
"I am glad that you were satisfied with our service. I look forward to hearing from you again with any of your heating and a/c needs. Thank you, Eddy"
Elizabeth H.
Oct 2015
The only thing I did not like is that I did not get an exact time for arrival, other than that, everything was great!
Response from Poff Heating & Air Conditioning
"I try to give an overall time frame for service tech to get to the job site however each job is different and could take more or less time which is not always predictable. I look forward to working with you on your heating and a/c needs. Thank you, Eddy"
John R.
Jul 2015
It went OK.
Response from Poff Heating & Air Conditioning
"Thank you for your review. I am glad that you were satisfied with our work and we look forward to working with you again on your heating and a/c needs. Thank you, Eddy"
Neeraj G.
Apr 2015
Their price was much better compared to other quotes I got. Punctuality was a little low and I needed to make 2 calls before they finally did the job. The job was done very good and my humidifier is working very well. I will recommend them.
Response from Poff Heating & Air Conditioning
"THANK YOU FOR YOUR BUSINESS AND GLAD YOU ARE HAPPY WITH YOUR HUMIDIFIER AND IF YOU EVRE HAVE ANY PROBLEMS GIVE US A CALL"
Steve H.
Mar 2015
contacted provider - they arrived sooner than was told - used his electronic meter to determine what part was failing - had part in his truck which he installed - was completed within 45 minutes after arriving
Response from Poff Heating & Air Conditioning
"THANK YOU FOR YOUR BUSINESS AND LET US KNOW IF YOU EVER NEED ANYTHING FIXED"
Timothy B.
Feb 2015
My experience with them was fine. They did a good job. They installed it correctly basically and that’s all that mattered. I’ve used them many times for heating and air issues.
Response from Poff Heating & Air Conditioning
"THANK YOU FOR BEING A LONG TIME CUSTMER AND LET US KNOW IF YOU HAVE ANY OTHER PROBLEMS"
DWIGHT G.
Feb 2015
Poff hvac came to me as a referral Eddie Poff reviewed my need to replace my present 16 year old unit to a updated bryant unit. the 16 year old heat pump and oil furnace was dated and inefficient and at over 1200.00 to fill the fuel oil tank an upgrade was the most cost effective choice. the job from start to finish took 7 hours , despite the fact an oil furnace was being replace no mess was made and his crew left my home better than when they arrived.Dealing with Eddie was a pleasure and he made sure that every question I may of had was answered . I would recommend his services ......Eddie also scored points by doing this job 2 days before thanksgiving day Thank you again for your prompted service Dwight Green
Response from Poff Heating & Air Conditioning
"THANKS FOR CHOISING US FOR YOUR HEATING AND COOLING NEEDS AND LET US KNOW IF YOU NEED ANYTHING"
Leonidas H.
Jan 2015
unknown
Response from Poff Heating & Air Conditioning
"THANK YOU FOR USING US FOR YOUR SERVICE NEEDS"
Lynda V.
Apr 2014
He had the best prices and the best turn around. They completed the job very quickly.
Response from Poff Heating & Air Conditioning
"THANK YOU LET US KNOW IF YOU NEED ANTHING"
Fredric E.
Feb 2014
When I called they said the price was $85, minus $25 coupon, and the work would be 1.5 hours. But it took 2.5 hours and they charged me $85 per hour, nearly $200 !!
I told the serviceman about my disappointment.
He was great. Afterwards he showed me how I can do some simple troubleshooting and maintenance and helped with an irritating noise tremendously, which is why I gave them a B and not below.
However, get the price right before they do the work.
Response from Poff Heating & Air Conditioning
"THANK YOU FOR YOUR BUSSINES SOMETIMES JOBS TAKE LONGER THEN WHAT WE QUOTE"
Kim H.
Jul 2013
I am very happy with the result. A friend referred them and we felt they would be the best to work with. Their quote was very reasonable and they knew what they were doing.
Response from Poff Heating & Air Conditioning
"THANK YOU FOR USING US AND LET US KNOW IF YOU NEED ANY THING"
David S.
Jun 2012
Very professional service. He provides accurate estimates and explained what he felt the changes we should make to have a trouble free system. He was right on all counts. We are very pleased with him and his company. His prices are fair, his crew is efficient and wastes no time. He was always prompt and called if he needed to miss an appointment or if he was tied up with another customer.
Response from Poff Heating & Air Conditioning
"THANKS FOR YOUR BUSSINESS AND LET US KNOW IF YOU NEED ANYTHING"
Laura J.
Feb 2012
We had a great experience with this company. Their price was a about average: we got several estimates for this job and they were right around the average. We had a great experience with them during this project. We have an old house and it took a long time for them to complete it. They kept us up to date through out the project which set our minds at ease. They were in contact with us so much that we got on a first name basis with them. I feel they were personable yet very professional at the same time. We would recommend them to anyone and in fact they are our first call when we have any HVAC issues.
Response from Poff Heating & Air Conditioning
"THANK FOR YOUR BUSSINESS"
Barbara M.
Dec 2011
The job went great. They got there on time, they left on time and they cleaned up their mess. They did what they were contracted to do. They did not leave a mess. What stood out about them was their price. They were good in terms of price. I would use their services again in the future.
Response from Poff Heating & Air Conditioning
"THANK YOU FOR YOUR BUSSINESS AND LET US KNOW IF WE CAN HELP YOU WITH ANY PROBLEMS YOU HAVE"
Licensing
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FAQ
Poff Heating & Air Conditioning is currently rated 4.8 overall out of 5.
Poff Heating & Air Conditioning accepts the following forms of payment: CreditCard
Yes, Poff Heating & Air Conditioning offers free project estimates.
No, Poff Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Poff Heating & Air Conditioning does not offer a senior discount.
Yes, Poff Heating & Air Conditioning offers emergency services.
No, Poff Heating & Air Conditioning does not offer warranties.