Clean Carpet Solutions
About us
Whats hiding in your carpet? Affordable carpet cleaning for your home and Office! Licensed, insured, and IICRC Certified! Roanoke VA and surrounding areas. www.cleancarpetsolutions.net
Business highlights
Emergency services offered
16 years of experience
Services we offer
Carpet Cleaning. Area Rug Cleaning. Upholstery Cleaning. Car Upholstery Cleaning. Boat Carpet Cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9112 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 2% | ||
| 2% | ||
| 1% | ||
| 0% |
Showing 1-25 of 112 reviews
Dontre J.
Jul 2017
Awesome!!!!! Russell did a fantastic job.
Response from Clean Carpet Solutions
"Thanks for the Business!"
Bhavik P.
Jun 2017
The service was excellent. I would be happy to work with this company in the future and recommend him to anyone.
Response from Clean Carpet Solutions
"Thanks for the Business!"
Nora S.
Nov 2016
The carpets look beautiful again. We have a black lab that sheds like crazy and loves our living room carpet. Russell made the carpet look new again. He took extra care with all of the area rugs, was here on time, friendly, and efficient. We will definately rehire Carpet Cleaning Solutions!
Response from Clean Carpet Solutions
"Thanks for the Business!"
Michael V.
Oct 2016
Called several companies before finding this one, all quoted $300.00+. Quoted price at Carpet Cleaning Solutions $165.00. Carpet is 10 years old and I have done it with a Rug DR. every six months or so. First time EVER done professionally. Will not deal with anyone else. As long as I own my home, only one company will clean my carpets. He works miracles within limits. He will do everything within his ability to get all stains out and did. However, if you have some serious stains, which I did, be reasonable. He got them out, but be realistic.
Response from Clean Carpet Solutions
"Thanks for the review! We appreciate the business!"
Deb H.
Aug 2016
unknown
Response from Clean Carpet Solutions
"Thanks for the review! We appreciate the business!"
Stuart R.
Jul 2016
Russell called back promptly, arrived on time, and did a wonderful job. The old carpet looks like new. He showed me the difference as he cleaned and it was significant. My wife cannot get over the difference and continues to rave about the results!
Response from Clean Carpet Solutions
"Thanks for the review! We appreciate the business!"
Julie T.
May 2016
He was courteous, he was on time and he did a fabulous job! The carpet never looked better! It had been steam cleaned before by other companies and the job they did couldn't come close to the job he did! I was truly amazed at how good he had them looking from where they started! He really worked on them!! Lots of stains but, by the time he left, they looked like almost new carpet! I felt like I had really gotten a bargain! I would definitely use him again and recommend him highly!!
Response from Clean Carpet Solutions
"Thanks for the review! We appreciate the business!"
Kathy F.
Mar 2016
They did an excellent job.
Response from Clean Carpet Solutions
"Thanks for the review! We appreciate your Business!"
Alan F.
Mar 2016
unknown
Response from Clean Carpet Solutions
"Thanks for the review! We appreciate your Business!"
Marjorie M.
Mar 2016
unknown
Response from Clean Carpet Solutions
"Thanks for the review! We appreciate your Business!"
Margaret K.
Feb 2016
unknown
Response from Clean Carpet Solutions
"Thanks for the review! We appreciate your Business!"
Bruce S.
Feb 2016
unknown
Response from Clean Carpet Solutions
"Thanks for the review! We appreciate your Business!"
Dan D.
Dec 2015
unknown
Response from Clean Carpet Solutions
"Thanks for the review! We appreciate your Business!"
Roberta S.
Dec 2015
unknown
Response from Clean Carpet Solutions
"Thanks for the review! We appreciate your Business!"
Donald W.
Dec 2015
unknown
Response from Clean Carpet Solutions
"Thanks for the review! We appreciate your Business"
Pamela C.
Nov 2015
unknown
Response from Clean Carpet Solutions
"Thanks for the review! We appreciate your Business"
Jeffrey B.
Nov 2015
unknown
Response from Clean Carpet Solutions
"Thanks for the review! We appreciate your Business"
Stephen D.
Nov 2015
We have two grown golden retrievers, 70 lbs. each, plus a long-haired cat. Russell vacuumed first with his Dyson, then deep-cleaned. Simply put, he did an awesome job. Carpet looks great, smell gone! He spent extra time making sure all animal hair was removed. No problem moving furniture. Russell takes pride in his work, will go the extra mile to ensure customer is pleased. Very impressed with his work, professionalism. Would definitely recommend him with no reservations.
Response from Clean Carpet Solutions
"Thanks for the review! We appreciate your Business"
Anita W.
Nov 2015
The carpet had not been cleaned during the 7 years I have lived at this location. In the past year, my grandpuppy made numerous
mishaps. The carpet cleaner removed all stains. When he was through, my carpet looked amazing.
mishaps. The carpet cleaner removed all stains. When he was through, my carpet looked amazing.
Response from Clean Carpet Solutions
"Thanks for the review! We appreciate your Business"
Nancy H.
Nov 2015
Russell is very knowlegeable about his business, wants his clients to understand the process, and is very good at explaining what he is doing and why he is doing it. He was able to give us an appt time that was suitable, was prompt and efficient, and is a very nice person as well!!
He offered us choices in types of cleaning agents, was understanding about our preferences, and worked very hard to complete a perfect job!
This is a wet extraction process that is far superior in thoroughness to the dry cleaning process that we have previously had done.
Russell even asked us to call him if we had any questions following the cleaning process!! He was very concerned that we would be happy.
Our rugs are very thick and took about 8 hours to dry. Very much worth the wait!! The carpet was shaded from the cleaning process, our only surprise, but well worth the vacuuming to "de luster" and get the marks out. To be expected with the thoroughness of the cleaning process! Never thought my rugs could look this good again!
We have two dogs, and it was not an easy job!! We will definitely call Russell again.
He offered us choices in types of cleaning agents, was understanding about our preferences, and worked very hard to complete a perfect job!
This is a wet extraction process that is far superior in thoroughness to the dry cleaning process that we have previously had done.
Russell even asked us to call him if we had any questions following the cleaning process!! He was very concerned that we would be happy.
Our rugs are very thick and took about 8 hours to dry. Very much worth the wait!! The carpet was shaded from the cleaning process, our only surprise, but well worth the vacuuming to "de luster" and get the marks out. To be expected with the thoroughness of the cleaning process! Never thought my rugs could look this good again!
We have two dogs, and it was not an easy job!! We will definitely call Russell again.
Response from Clean Carpet Solutions
"Thanks for the review! We appreciate your Business"
Frances S.
Oct 2015
It was fine. He wanted me to come and look at it and make sure it looked alright before he stopped and he told me if I have any problem with it pulling it up and no one to lay it, he’ll come back.
Response from Clean Carpet Solutions
"Thanks for the review! We appreciate your Business!"
Don H.
Oct 2015
Russell was very professional and efficient and told me exactly hat to expect from his service. He even noticed a stain on the carpet in one room left by the previous occupant and he worked to reduce it. THe only negative is that his hose rubbed a corner of my wall in the foyer and there is a small ding in the wall in the same area (but these things happen).
I'm pleased with the service.
I'm pleased with the service.
Response from Clean Carpet Solutions
"Thanks for the review! We are glad you were pleased with the service! I always strive to be cautious and use corner guards to protect walls in a customers home, apparently the guard moved and caused a ding in this case. I apologize for the issue."
Gina H.
Oct 2015
unknown
Response from Clean Carpet Solutions
"Thanks for the review! We appreciate your Business!"
Nancy R.
Oct 2015
Russell came in and surveyed the job...immediately went to work...finished within two hours. He owns the business and does the work. He guarantees his work. I was very pleased with Russell's work and would gladly recommend him without any reservations.
Response from Clean Carpet Solutions
"Thanks for the review! We appreciate your Business"
Laura J.
Oct 2015
Great service! The old, pet stained carpets looked and smelled like new!
Response from Clean Carpet Solutions
"Thanks for the review! We appreciate your Business"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Clean Carpet Solutions is currently rated 4.9 overall out of 5.
Clean Carpet Solutions accepts the following forms of payment: CreditCard
Yes, Clean Carpet Solutions offers free project estimates.
No, Clean Carpet Solutions does not offer eco-friendly accreditations.
No, Clean Carpet Solutions does not offer a senior discount.
Yes, Clean Carpet Solutions offers emergency services.
No, Clean Carpet Solutions does not offer warranties.