Artisans of Stone

I had granite countertops installed by Artisans of Stone, July 18, 2017, to complete my kitchen. This has turned out to be a nightmare. Their solution to my large gaps ⅜”-½” is to install more shiny black silicone and then sand to take the shine off. Other issues stemming from poor craftsmanship and poor installation consist of bad seams, discrepancies in overhang, unlevel granite front to back and poor white and black caulk application. The piece of granite to the right of the stove is ¼” lower than the left making the lip of my stove have more space for crumbs to accumulate. It looks bad, too. Completion to my kitchen has been drastically setback due to Artisans of Stone refusal to even come out and look at their work much less offer to make things right. The fact is the granite does not fit our walls front to back or left to right. They continue to ignore my dissatisfaction. Be sure and do your due diligence and find someone who provides full service laser templating, etc. This company uses foam and hot glue for templating which accounts for such poor measurement, but not for the poor craftsmanship.