The staff at Perfect Air demonstrated a high degree of care, professionalism and competence throughout the entire process. The owner, Mr. Boone, communicated and set clear expectations about arrival times and the expected duration of the install. The team worked well together and they took the appropriate steps to ensure my home was kept clean and did not suffer any damage throughout the installation. The staff answered all my questions in detail and offered to train me in the use of the system. Overall, the Owner and the staff exceeded my expectations in every respect. The pricing was also reasonable - especially considering the high quality materials which were used - as well as the care that was taken to property insulate all the ducts and equipment. I would hire them again and I plan to recommend their company to friends and colleagues.
Description of Work: Perfect Air installed an American Standard heat pump system in my home. The house had no duct work prior to the installation, so the job was a major one - including cutting holes in my ceilings and floors, running new electric lines, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,600
Dorte L.
07/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Our air conditioner was making strange noises. Perfect Air came only hours later, having to fit us into their busy schedule. Mark was professional, knowledgeable in diagnosing the problem and fixing it. I would recommend Perfect Air.
Rating Category
Rating out of 5
Yes, I recommend this pro
Sharon H.
12/2014
1.0
heating & air conditioning/hvac
 + -1 more
The work on this unit took approximately 6 months due to construction needs. The contractor was not prompt and did not keep appointments or phone calls on a regular basis. Although the system itself works well it needs to be tweeted and the contractor has failed miserably to finish the tweeting of the system so that it works properly. We would never use him again or recommend him.
Description of Work: Installed a Water Furnace Geothermal unit plus duct work and 3 zones
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$33,000
Link E.
06/2011
1.0
heating & air conditioning/hvac
 + -1 more
The evaluator was very professional during the visit and agreed to get back in touch with me with an estimate. I waited several days then called multiple times, leaving messages each time. I even emailed, asking for either the estimate or simply for them to let me know that they were not interested in quoting the job. After several weeks, including emails and phone messages to the company president/owner Terry Boone with no response, I gave up.
Description of Work: Perfect Air came to my home to do an evaluation and estimate for a new home heating and cooling system.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
leroy J.
06/2011
5.0
heating & air conditioning/hvac
 + -1 more
They were right on the estimate price and did great work. I was very pleased with the service I received from them.
Description of Work: They repaired my heat pump and air condition electrical board.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Contact information
PO Box 1036 16536 RIVERSIDE DRIVE, Saint Paul, VA 24283
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Heating and Air Conditioning
FAQ
PERFECT AIR, INC is currently rated 3.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
PERFECT AIR, INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa