I called the Company to request information re replacement windows asking for a salesperson.The woman said asalesperson is not in the office. I requested several times to have a salesperson call me. The woman answering the phone refused. I spoke loudly when she seemed to Not understand that I requested a message for a salesperson to call. This company is in no way Customer service oriented.

Very well. We were informed on a regular basis when the work would start and when the supplies dumpster and other items would arrive. Once everything arrived, the Lonestar staff began the process of removing the old siding and replacing it with the new siding. Partly through the process, the new storm doors were installed. All of this took about 10 days. The staff were very attentive to detail and really took pride in their work. Finally, the new gutters were installed. All in all, a job well done.

it went very well

Never contacted me

Initially we just wanted a new deck. Loved it so much we had them install retractable awnings. Came time for new siding and knew we could trust them for great quality at a fair price, replaced the doors and gutters at the same time. Could not ask for better company that stands behind their work. When we replace the windows we know who to call.

they were very professional, knowledgeable, and honest. they were not interested in insurance claims so we did not proceed but i would have hired them.

extremely well. good work, very professional.

Tommy at Lonestar was very attentive to my needs and really looked over the job site well. Sorry that I could not proceed with the contract.

They did a good job.

Very well good product and professional installation.

Very well. The price was right and the installers were very professional. Complete turn-key job.

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I feel they did a really good job. I am very pleased with the work they performed.

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The Lonestar team was great to work with.  There was no pressure during the initial sales visit and they were honest every step of the way as to where we would get the most benefit.  Once work began, Greg Paul handled all of our questions and concerns timely and professionally.  The installation of the windows and gutters went quick and they look great.  One issue popped up with the location of the new downspouts and Greg was quick to resolve it and have them relocated without issue.  We are overall very pleased with the experience and would recommend them for any exterior work.

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Going into this experience we were a little nervous considering we were looking for the whole enchilada, ie:, new windows, sliding doors, siding, porch posts and railings. We knew we were looking at an expensive investment and wanted to feel good about the company we hired for this job. After interviewing 7 companies, we selected Team Lonestar. The Team at Lonestar, from our initial meetings with Sales Consultant Robert Tabler, To VP Greg Paul and his Work team, were timely in their promises, professional in their demeanor and their communications with us, and engaging with their positive attitudes and sense of humor. We could not be more pleased with the final outcome and even our neighbors have commented on the beautiful new look of our home. Other than a little rain that delayed the project, the Team at Lonestar worked with us every step of the way to ensure they made up their project time with extra hours and completed their work with a smile on their face and ?have a great night? as they left for the evening. We would highly recommend Lonestar for any of your exterior home needs.

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Every one in this company was a delight to deal with. The workmen were friendly and very professional - I don't think they took any breaks at all while working. Our satisfaction does seem to be paramount with them, and we recommend them to anyone who wants honest, quality work.

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