Woods Family Heating & Air Conditioning

It took 27 days to get them to fix an ac unit that less than 2 months prior, their tech said was in "tip top shape." They then charged $1500 and had to replace at least 4 parts and left my family without ac during thr hottest week of the summer. The owner refused to even take our calls after he assured us the unit would be fixed before the holiday weekend. It was not!

They're very efficient, very good, friendly, and they did what they said they were going to do. I was very pleased with their service.

so far excellent. i still have some more work that the other company did that needs to be corrected.

Fine. Problems I found were addressed in a timely manner.

I’ve used Woods heating and air for years. I have a service agreement with them. They do a good job. Thy were at my house for probably an hour.

It went fine. I showed him the unit, and left him to his work. Everything is working fine while he was here and I don't expect any problems this summer. :)

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They were hard to get ahold of sometimes but they did a good job.

It would be nice if they had a few more techs so I could schedule my appointments sooner.

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Scheduling the appointment was easy and professional.  The tech showed up on time and seemed nice.  After checking our unit in the attic, the tech blew out our line and pushed the restart button on the overflow switch.  He said we needed a new drip pan which they make "custom" and that it would take 2 techs 1/2 day to pull out the coils and look at the internal pan for leaks.  If we needed a new internal drip pan the cost for both pans, labor and putting the drain line back in the drain would total approximately $1,600.00.  He said they really did not want to do the work and we should contact the company who installed the unit.  I asked whether they only worked on units they installed and he said no.  I also told him we were unsuccessful in getting in touch with the man who installed the unit but of course we needed our AC to work.
I was EXTREMELY disappointed with the service.  After doing some price checking - come to find out internal and external pans run about $40-140 each.  A tech from another company came out and he initially did the same procedures.  He then pulled out the coils (by himself), checked the pain which ended up to be simply out of the clip which caused the leak and overflow switch to turn off.  He cleaned our old external pan, pushed the overflow switch and the unit is now working fine.  My husband climbed over the unit and placed the drain line back into the line with his hand (approximately 3-5 minutes).  Total time spent by 2nd tech was 1.5 hours and it was less than $200.00.  I feel that Woods took advantage of me, took my money and did not get my unit to work.  I would not recommend this company.

They did a good job.  I would use them again.

They are coming to clean the ducts in a few weeks. I really like them. I didn't have a coupon for the duct work, and when I asked the guy a few years ago, he said he would give me $50 off. They are very easy to work with, and it is a family run operation. They do provide good service. They are really nice, neat and friendly. They come in the spring and check the heat pump part of it.

It was for a rental property that I have and I called them and they came and took care of it.  They answered my call, gave me an estimate, and did the job as they said they would at the price they quoted.