VIRGINIA BUILDING SERVICES INC

We recommend them for any upcoming remodel/restoration projects and will hire them again for projects that we have coming down the pipeline! Thanks so much!

VBS installed my shower incorrectly resulting in the unit having to be compromised... It leaks !!

Installed shower incorrectly.. Denied they did anything wrong.. Still having water issues :-(

After a house fire our entire home had to be rebuilt inside. New walls/plumbing/wiring/floors everything. I was given a nice 4 month timeline (we were living in a hotel with our 3 dogs) and it seemed pretty reasonable. We did a few walkthroughs and went over several things and everything seemed like it was in order and the home was going to be rebuilt with no issues. I had full trust in them and was happy with our choice in renovators. I had chosen wrong. Weeks went by and nothing happened at the house. Nobody showed to do work and my house just sat. Once every other week a small team of 3-4 would swing by and work for a few hours to make it look like something was happening but 90% of the time my house sat. The whole time this was going on my wife and I with our 3 dogs were sitting in a hotel waiting watching as their 4 month timeline went out the window. When they finally did start the work things moved sporadically and when I would try to catch someone over there to talk to them there would be no one but workers, no supervisor. Everything that they do is contracted out, they do almost no work themselves so anytime you see anyone they aren't with VBS and can't help you. While I would love to just write everything down that happened it would take hours and would be almost to much to read so I will make it as short and to the point as possible. This is their work in a nutshell: They hire the cheapest labor they can find and it shows. My windows don't seal, they are crooked, and they look terrible. I got one coat of paint on my walls WITH NO PRIMER and you can see bare spots in every room. The plaster work is terrible. EVERY wall in the house has SEVERAL spots where you can see either the tape lines or the putty knife marks. Our bathroom was done wrong and will have to be redone at our expense. The linoleum is already starting to come up and it's been less than 3 months. They ordered the cheapest doors they could (even when we paid for the more expensive ones) and we had to replace them when we moved in because they were damaged. The hardwood floors were redone by Lees Flooring and is atrocious, you can see the sanding marks everywhere and he thinned out the lacquer so much there are bare spots everywhere. They were supposed to do our basement as well but it took so long to do the first floor (it was closing in on 6 months) that we just wanted to get back in and told them to forget about it (money they just kept). Now they do offer a 3 year warranty HOWEVER... they take weeks to come out (if they even answer your messages) if they even do come out and most of the time try to make repairs that look terrible so you will think twice about calling them next time you have an issue. They make promises that they either don't intend to or can't keep and will lie about it later putting it on you making you think you did something wrong. These guys are crooks and after leaving this review I know I won't get any of 3 year warranty but I'm not really missing out on much. I'm sure they'll get on here and give a bunch of excuses as to why things went the way they did but trust me, I wouldn't trust the Levan brothers to change a lightbulb in my house after all of this. They'll try to make it sound like it was me or my house or the weather that made everything take so long but it all comes down to poor management, poor work ethic, and hiring the cheapest labor you can. Do the work right the first time and you don't get reviews like this.

unknown

Though everything appears nice and neat to the untrained eye, we had a lot of problems with the bathroom reno, and since our glowing review of the initial renovation, we have had several problems with that as well. The upstairs closet that they expanded was poorly finished. After about a year, the door was coming off the hinges because they didn't use long enough wood screws, then a couple of days ago the whole rack (with all of our clothes) and shelf came falling down. The person who had installed it had not screwed it into a stud, so the weight of our clothes pulled it clean out of the wall over time. Also, we've noticed a lot of short cuts were taken that are coming into light. In our dining room, there is a nail sticking out where there used to be crown molding, and instead of removing it, they painted it. Under the cabinets where the kick plate was added, the wood is about an inch too short, so you can see the unfinished bottom of the cabinet. Also, we can't open two side-by-side kitchen cabinet doors at the same time because the necessary tolerance between cabinets wasn't allowed. Also, the person who installed the clips to hold up the shelves within the cabinets put them upside down which could have caused a huge disaster if we hadn't noticed and fixed it. 
The bathroom was gutted in order to make a bowing wall straight, but they never pulled the original studs, so the new wall is crooked as well and so the radiator, when put back in was much tighter to the wall than the other end, and they had to drill a new hole in the new tile floor to pull it out so it would look straight.
I could go on... Basically, we keep noticing little things that come up that just show a lack of attention to detail or oversight. I'm sad to say, I would not recommend them any longer simply based on quality of work or lack thereof.

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unknown

They were very courteous and professional. They were also fast and efficient in doing quality work.

We were very pleased with their work. Our designer/point person Ron was super helpful and accessible throughout the whole process. He was happy to listen to our suggestions and make our and quot;dream kitchenand quot; come true. Very flexible staff, with a project manager, Mark, to make sure things happened on time, the lead contractor, Jeff was high on quality and mindful of our tight schedule. I'm pleased with everyone's work as our home is quite old and with that, always surprising (no level floors to be found). They reused some of the lumber from the demo of the closet to create the new one, and they have great connections with their contractors so they can pull a few favors when needed.
One of the only complaints is that our painters weren't quite as detail oriented as we would have preferred, and some glitches arose with the kitchen that go with the fact that we went with prefab cabinets so it's not as customizable as it could have been. But overall we are quite happy with the results and plan to use them again for our future projects.

We were able to schedule repairs within two weeks after selecting the new materials. The workers came exactly at the scheduled time and worked continiously throughout the day. One of them walked around the house several times during their work to pick-up debri and nails that might have fallen on the ground and on the deck. The job was done professionally and efficiently. We would hire them again and would recommend them to anyone who needs roof work done.

see above. They did an excellent job and I would use them again.

David from VBS was conscientious and amendable to making everything work to everyone's satisfaction. We were exploring variious ideas to solve our problem and he provided insight and guidance to help us along that pathway. The two gentlemen who performed the actual work were running a little late that morning, but the company contacted me to let me know tyhey were running late, something that many contractors don't do. The work went smoothly until they found the new door wasn't sized for the current opening. They conferred with me and proceeded to correct the opening and installed the door. They had carefully saved the old brick molding and trim, however we had to replace the inside trim due to the changed opening. David was very good in keeping to the original quote even though there was additional hours and materials required to correct the sizing issue. Ultimately, he only charged for the extra materials. Remodeling is never an easy process. Working with a contractor is even less so. David and VBS made this job far easier then others may have. I appreciate their efforts and effiecency.

I was less than satisfied. They weren't easy to work with and they required a lot of supervision to make sure things were done the way I wanted them done and particularly the finish work was not high-quality. The plastering around outlets and things like that, and the painting was not good either.