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Dooley's Mechanical Service Heating & AC

Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,

About us

We are a state licensed contractor in the Roanoke,Va. area. State license#2705028614. We specialize in mechanical construction such as heat pumps, gas furnace,oil and electric. We finance and have billing terms of 30 day net for qualified customers.

Business highlights

32 years of experience

Services we offer

Sales, air filtrations systems & plumbing., boilers, electric, forced air, gas, heat pumps, oil, repair & installation air conditioning and heating, venting cleaning & duct work

Reviews
2.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
67%
Showing 1-3 of 3 reviews
JULIE D.
May 2013
5.0
Yes, I recommend this pro
$4,800
Dooley's is A+. They were great! They came out quickly, diagnosed problems, and installed a new heat pump within two days time!! They are kind, curtious, prompt, and I have and will continue to recommend them to everyone we know!

Mona M.
Jul 2012
1.0
$1,700
Just don't even call these people! I've recently discovered that the furnace this company installed for me in 2010 was installed poorly, and the contractyor did not even get a building permit or have the gas furnace inspected (this is, now I know, a requirement).
In June 2011, they came back to work on my AC, and after two visits, the AC was in worse condition than before. They left several leaks, inside and outside, and the had disconnected my house filter from the AC and didn't re-connect it. They didn't tape the ducts around the AC, and I had cold air streaming out into the basement, not into the house.
I didn't even know all this until my AC went out from the recents storms and outages. The current contractor showed me all the problems.
I knew there were problems after they had worked on the AC, but I could not even get the owner to call me back and listen to my complaints.ough

Butch B.
Mar 2010
1.0
$7,125
On Thanksgiving morning the pump was pumping, water going into the holding tank. The pump was attempting to pump water to the outside, but it could not handle the work load. I had water all throughout the floor. I mopped water, shut the unit off, built a fire, and called Tim. He said it wasn't part of my service contract and I would have to pay. I would have a bill of about 5 to 600 dollars. I sent him a letter letting him know to honor his 10 year part and labor warranty. He has not done so yet. I have yet to see him honor the first thing he's told me. He did not replace the R22 line from the inside to the outside unit, which was 3 1/4 inch pipe. The pipe on the unit on the inside and the outside is 7/8 inch pipe. He combined the two which has caused me issues. I had another company out this morning who pointed this out to me. I wrote Mr. Dooley a letter when I was having this trouble in 2007 and called him out on his work. He left me a voice mail saying he was not responsible for service even though he had sold me a warranty and service. The more I talk to him the more his attitude comes through. He is a smooth talker. I recommend that anyone seeking out Tim Dooley get several assessments of the work. I also recommend that they get everything in writing. Friday was the first I've seen of him since 3 years ago when they installed this unit.
Response from Dooley's Mechanical Service Heating & AC

"This customer has been handled according to Frigidaire Warranty policy in every instance he has called. He hung up on the service manager for no obvious reason, and then was called by the local distribution. We have been given excellent marks, by Frigidaire for our service and have approx. 15 million dollars of HVAC in the field since, we established, we don't have unhappy customers. Some people are bitter, not happy & generally don't get along with any company. This describes this customer. We are there for all resonable customers that have respect for our company . My cell is 540.354.1279. Again Frigidaire, Airco and all parties have agreed with our warranty handling of this customer, Tim Dooley Owner"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Dooley's Mechanical Service Heating & AC is currently rated 2.3 overall out of 5.
No, Dooley's Mechanical Service Heating & AC does not offer free project estimates.
No, Dooley's Mechanical Service Heating & AC does not offer eco-friendly accreditations.
No, Dooley's Mechanical Service Heating & AC does not offer a senior discount.
No, Dooley's Mechanical Service Heating & AC does not offer emergency services.
No, Dooley's Mechanical Service Heating & AC does not offer warranties.

Contact Information

5524 Williamson Rd, Ste 3, Roanoke, VA 24012

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