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Custom Stone & Tile LLC.

Founded 1992 • With Angi since February 2011

30 years experience in the Tile and Masonry Buisness

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
yes
Warranties
yes
Senior Discount
10%
Emergency Service
Yes
Eco-Friendly Accreditations
No
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.4

(4) Verified Reviews

Showing 1-4 of 4 reviews
Andrew S.
1.0
10/18/2011
Very disappointed in today's contractors. Nobody is on time or does what they say anymore.
Description of Work
Called to get an estimate. Came out and looked at the projects and its been a month and never heard a word back from them. It's amazing how some companies even stay in business these days.
Category
ceramic tile, masonry

Service Provider Response

In reference to this response. I emailed him a quote for the job. And never recieved a call so I assumed he was not in interested. it goes both ways us contractors run ourselfs ragged going and pricing jobs and if your lucky you might get 10% of what you price. If it where me I would have given the contractor a call to see wherehe was at with the estimate. The he would have known thete was a miscommunication somewhere
Julie W.
4.0
06/13/2011
He pretty much works by himself. He is pretty quick and seemed really interested in the decisions we made. He was good.
Description of Work
I used Customer Masonry Services in April this year to tile our shower, repair the front porch and brick the back porch.
Category
ceramic tile, masonry, basement waterproofing
Barbara M.
5.0
06/01/2011
Called Tony on thursday - came over within the hour - gave estimate - has to get brick - came next day - cleaned up and very polite.
Description of Work
Removed slate from front porch that was coming off - and replaced with brick.
Category
ceramic tile, masonry
Marilyn H.
5.0
02/09/2011
A little messy and slightly careless about getting material on surround floor, cabinets, etc...setting a few tools on furniture, etc. Easy to work with and took correction well, though. Did a great job and I would not hesitate to use this service again. He was, however, completely befuddled by the pocket door, and I still don't have a good solution to make that fully operational again -- something that should have been addressed prior to start. He had a really hard time installing the shower door, and it took 4 hours; I chalk that to inexperience in that area. It worked out ok. Pricing was good and flexible, and he is a good person. His helper was somewhat idle and probably not needed -- a factor that could have saved him and me some money and would come into question if I used him again.
Description of Work
Enlarge a shower stall, install 4" limestone tile in shower and on vanity counter. Also the shower room floor. Install Shuler Membrane waterproofing and Kerdi drain. EXCELLENT tile installation.
Category
ceramic tile

Service Provider Response

I thank the member for her Report. I always want to here what customers say about my jobs. It helps me improve the quality of my work and the helpers i use. Regarding the helper on this job, he know longer works for me due to some problems he cause on other jobs

Phone

Address

384 Clubhouse Dr

Roanoke, VA 24019

Other Information

Services offered

Tile, Stone, Brick, Bathroom & Kitchen remodels

Payment options

MasterCard
Check
Visa
Discover
PayPal

FAQ

Custom Stone & Tile LLC. is currently rated 4.4 overall out of 5.

Custom Stone & Tile LLC. is open:

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Custom Stone & Tile LLC. accepts the following forms of payment: MasterCard, Check, Visa, Discover, PayPal

Yes, Custom Stone & Tile LLC. offers free project estimates.

No, Custom Stone & Tile LLC. does not offer eco-friendly accreditations.

No, Custom Stone & Tile LLC. does not offer a senior discount.

Yes, Custom Stone & Tile LLC. offers emergency services.

Yes, Custom Stone & Tile LLC. offers warranties.

Custom Stone & Tile LLC. offers the following services: Tile, Stone, Brick, Bathroom & Kitchen remodels

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